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  • Bl.ckB.x
    Original poster 1 posts

    Hello,

    my copy of AC:V doesn't start. It gets stuck at splash screen after cloud-synchronisation. It says: "Game could not be started. The product can not be activated now. Please try again later." My order is not listed under account too. Strange enough it is available and AC:V was pre-downloaded on nov 6th.
    I'm gaming on linux (lutris/wine). All the other games (unity, black flag, odyssey, division 2, farcry 5) do work flawlessly there. I also tried to start it on a windows laptop but got the same error.
    Is there something wrong with my order/license? It was pre-ordered with u-bonus.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Keo
    Ubisoft Support Staff 1878 posts

    Sorry for the late response, due to the high volume of contacts it has taken longer than usual to respond. 

    As this is an old thread and the game is now released I have locked it. The release times were different for each region, this may have been the issue here.

    Official Response

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