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  • 3 Likes/24 Replies/145 Views
    WolfPlayer54321
    Original poster 2 posts

    A couple of hours ago, I have succesfully redeemed the pre-order code (for the DLC "The way of the berserker") on the Ubisoft site. It says that an email with instructions and code for playstation network will be send to me. I did not have received it yet. Does anyone else with the same problem? What to do now Ubisoft?

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  • SiblingChris
    9 posts

    @wolfplayer54321 same here but on Xbox Live. I realised Ubisoft site was having some issues, and it took me quite a few attempts to get two factor authentication setup and logged in. So maybe their site is overloaded?

  • WesOUFC
    1 posts

    @wolfplayer54321 same with me set mine up at 9am this morning and yet to receive email back with code and its 6pm now

  • Ollieb1990
    1 posts

    @wolfplayer54321
    same here redeemed yesterday and still no second email

  • SiblingChris
    9 posts

    wow. Well done Ubisoft, didn’t you know your own game was released today? I just got an email saying “you will receive your code at game launch” 🙄

  • SiblingChris
    9 posts

    got the code 🙂... seems to have taken about 24 hours....I suppose we get used to these things being immediate, so when they aren’t we get twitchy 🙄

  • Moongazer8
    9 posts

    @wolfplayer54321 Same with me. Never got the code. Day 2

  • Zhinidask
    8 posts

    @moongazer8 I also pre ordered but what is the code we are supposed to put in? Is it the order id

  • Sarthrax666
    1 posts

    Redeemed my code as soon as I got the email from amazon on Monday and have still yet to have received the code for Xone.

  • Moongazer8
    9 posts

    @zhinidask If you bought the gold edition you got DLC with a code

  • Geoffoir
    6 posts

    Looks like I’m the same as others. Redeemed my code with Ubisoft on Monday for way of the Berserker. Got the confirmation email, saying I’d be sent another email on launch day. Still waiting......

  • Zhinidask
    8 posts

    @moongazer8 Yes is the code in game or are they supposed to email it to us? Also have not been able to play the game much because I've kept crashing and i have no idea why

  • Geoffoir
    6 posts

    Well the website states this for claiming Way of the Berserker content
    ” At release another email will be sent confirming your content availability. Console players will receive a key they will need to activate in their platform’s store”

  • Moongazer8
    9 posts

    @zhinidask Amazon sent me a code. You go to Ubisoft and redeem the code. They then email you an xbox code to put in. However the code never comes

  • Zhinidask
    8 posts

    @moongazer8 Oh I see I'm using a pc to play it so it might be different, i'll sumbit a case anyways. Thanks for replying

  • clainsbury
    1 posts

    I haven't even got the confirmation email let alone the code for xbox

  • LavaDragon87
    7 posts

    @wolfplayer54321 you are lucky you even got a code i pre ordered the game all the way back in july and never even got a code

  • Geoffoir
    6 posts

    I have received the code today for way of the berserker, for the PlayStation 4. I received the original email from ubisoft on Monday, so it’s taken a while. I did manage to raise a ticket about it, but I don’t think it did any good as the email didn’t reference my case number. So I guess you’ve got to just stick with it. Hopefully they’ll email you all soon.

  • WolfPlayer54321
    Original poster 2 posts

    I just received the code for Playstation 4! I hope the rest will receive it as well soon.

  • KmarkoPL
    104 posts

    I had life chat with Support yesterday, was suppose receive the Pre-order mission code with in 24 h .
    NO RESPONSE OR CODE AS USUAL !!

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