Moved Valhalla..0 Likes/4 Replies/47 ViewsOriginal poster Dburt1345 1 posts
Well I bought the ultimate edition on Xbox and got to play for about four hours and then took a break. When I came back it said “you need to own this to play” when I checked the store I apparently didn’t own the game anymore and it’s not in my game library. I’m absolutely furious. Please address this. I’m not buying it again so I really hope you’re able to give me the game again or you’re losing a customer for good.
GothicEnigma 29 posts
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Ubisoft Support Staff Ubi-Baron 793 posts
Thank you for reporting this to us, we're sorry to hear that's been the case.
As mentioned below, for assistance with this we'd advise speaking with the Xbox Support team through their Support Site here.
They will be able to look into that and provide you with advice.