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  • Them00g
    Original poster 2 posts

    Purchased a Helix pack this evening, then proceeded to purchase large Silver pack, Large materials pack and Ultimate map pack. The Helix coins were taken but non of these packs are showing in game.. Have restarted the game and even rebooted PC and restart game none of the packs are showing in game.... The Helix coin pack was with me in game immediately after purchase but the packs are not!... Is this a known issue if not how do I get the credits back?

    Also the map pack no longer shows in the store.. Sent a ticket in also (13181225)

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Fdantrin
    2 posts

    @them00g having the exact same issue.

  • rajj13
    3 posts

    @them00g I have the same issue; bought character packs and Map. The items are not in the inventory.

  • Them00g
    Original poster 2 posts

    @them00g Everything that I bought earlier and the white raven skin from last night has just appeared in my game... Maybe things are running a tad behind with the launch etc... Still everything is there now enjoy the game...👍

  • rajj13
    3 posts

    @them00g I got all the packs apart from the horse and bird after finishing the "Family Matters" quest.

  • ezK-ezKill
    6 posts

    The same thing happened to me. I bought 6600 Helix Credits and I got them instantly. Then I bought the complete map pack, the large materials and large money packs. That was 9:00 PM EST yesterday. It is 4:26 PM now and I have not received any of the packs.

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