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  • holmfyfan
    Original poster 1 posts

    so wen i star the game it bug out the fps drops to 3-8 fps the sound seizes up and the grafik goes bananas, i should be able to play it on my computer with no problem (Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 kärnor, 8 logiska processorer. graphics card geforce gtx 1080 )

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  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts
    Best Answer

    Hey there @holmfyfan,

    A belated welcome to Discussions! I sincerely apologise for the fact that your thread was missed previously, and did not receive a response until now. Thank you for reaching out to us previously with regard to the performance issues you were encountering with Assassin's Creed Valhalla on PC.

    I checked the system specifications you posted against the minimum requirements for the game, and am satisfied that your system met these at the time of posting. Having reviewed your account, I can see that since posting you have played Assassin's Creed Valhalla several times. I hope that this means that since reporting these issues to us, you were able to work out the cause(s) and address them!

    If you are still encountering any performance issues at this time, or if any other players reading this thread are noticing similar drops in frame rate / running performance, I would recommend running through our PC troubleshooting guide, which includes steps such as the following:


    If you complete all of the outlined steps, and have ensured to install the game on the same drive as Ubisoft Connect, we will need to take a closer look at your system's MSINFO and DXDIAG reports to try and investigate these issues further. Please submit these files to us in a support case for us to be able to investigate these further with you, and recommended further dedicated troubleshooting steps to try.

    I will lock this thread now as it is older, and there have been no new updates since November, but please don't hesitate to reach out to us as described above if requiring further technical assistance. You can also refer to our open megathread for performance and optimisation issues on PC if you feel that is relevant to your situation. Thank you! 🙂

    Official Response
  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts
    Best Answer

    Hey there @holmfyfan,

    A belated welcome to Discussions! I sincerely apologise for the fact that your thread was missed previously, and did not receive a response until now. Thank you for reaching out to us previously with regard to the performance issues you were encountering with Assassin's Creed Valhalla on PC.

    I checked the system specifications you posted against the minimum requirements for the game, and am satisfied that your system met these at the time of posting. Having reviewed your account, I can see that since posting you have played Assassin's Creed Valhalla several times. I hope that this means that since reporting these issues to us, you were able to work out the cause(s) and address them!

    If you are still encountering any performance issues at this time, or if any other players reading this thread are noticing similar drops in frame rate / running performance, I would recommend running through our PC troubleshooting guide, which includes steps such as the following:


    If you complete all of the outlined steps, and have ensured to install the game on the same drive as Ubisoft Connect, we will need to take a closer look at your system's MSINFO and DXDIAG reports to try and investigate these issues further. Please submit these files to us in a support case for us to be able to investigate these further with you, and recommended further dedicated troubleshooting steps to try.

    I will lock this thread now as it is older, and there have been no new updates since November, but please don't hesitate to reach out to us as described above if requiring further technical assistance. You can also refer to our open megathread for performance and optimisation issues on PC if you feel that is relevant to your situation. Thank you! 🙂

    Official Response

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