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  • ndleoflex
    3 posts

    Same here, reached England. Even restarted the game from the beginning on a new save to try and reach the first point where we receive the berserker gear but no luck. I've done all of the things mentioned above. I have the ultimate edition on PS4 and it was also pre-ordered the PS Store. Hopefully this gets resolved soon and we won't have to start again from the beginning...

  • Brynjar_Odinson
    22 posts

    @ndleoflex really strange. ultimate version (PC) here and i recieved all after shipping to 1st village after freeing my crew

  • ndleoflex
    3 posts

    @brynjar_odinson I was wondering when I'll get the DLCs and then when I reached England I decided to look it up online and then I realized something's wrong.

  • Feldriar
    5 posts

    Super strange. Gonna make a new game and see if that resolves the issue. If not I'll let you know.

  • ndleoflex
    3 posts

    @feldriar no point, already tried that. Reached the quest after Family Matters and still nothing.

  • GUN08880
    3 posts

    Having the same problem on PS4, ultimate pack DLC's downloaded but nothing received yet. In England already. Is Ubisoft working on a solution?

  • Lexhen.
    2 posts

    @Ubi-Baron Yeah same tried to reload then restarted both after restoring the licenses and to no avail.
    none of the content i own is showned on the store, except the tatoos that you redeem for free.

    What's worse is that i m not sure if i should progress because if i have to restart to eventually unlock i would be heart broken...

  • GUN08880
    3 posts

    Resored licenses on PS4, did not work.

  • thunderwolf0909
    3 posts

    not work for me too. If i want to access on the extension menu i have the error : 0x20000015

  • CyberWolf-N7
    22 posts

    I'm not getting my content either , have sent support ticket ,
    Also in game store click buy helix you get error , must be there end issues ,
    No email either for way of berserker , no Beowulf dlc not showing up either .
    I'm PS4 to .

  • Tediz870102
    1 posts

    Same here not receiving dlc item, what the point fir the ultimate edition ?

  • Botil
    1 posts

    Same here, but content from Ubi connect is showing

  • gir1fromnowhere
    1 posts

    I pre ordered the ultimate edition physical copy and am having the same issues on ps4. I entered the code and all the packs are showing in my purchased section on the playstation store. All downloaded and installed. Just wanted to make sure you were aware it's a physical copy issue as well as it seems most of the posters here have the digital copy.

  • Krughal
    17 posts

    Same issue here. PS4 as well. Pre-ordered Collector's Edition, but no berserker gear or missions.
    They show up in playstation store, are installed, but the game does not recognise them.

  • Feldriar
    5 posts

    @ndleoflex You were right haha. Read it too late and tried it. Oh well. In a Ubisoft Chat queue now, let’s see what comes out of there.

  • Feldriar
    5 posts

    Just got off the chat with Ubisoft Support and she told me she escalated it to the team behind the game. We can just continue playing the story as the add-ons will be downloaded as the bug is fixed. No need to start over!

  • Ubi-Spud
    Ubisoft Support Staff 700 posts

    Hey there! Can you let us know what you are missing, exactly? The Beserker set is usually added before you ever get to England, for example.

    Official Response
  • mj-MojoR1sing
    2 posts

    @feldriar Thanks mate, Hope they fix the bug soon and we all can enjoy our berseker pack and wolf buddy 😉

  • Mortiferous89
    3 posts

    @ubi-spud
    Hi
    Im missing everything included in the beserker pack, the gear, longship, settlement and runes. Im not sure if im missing the ultimate pack story missions as im not sure where to even pick those up at this stage

  • TheFlash0412019
    18 posts

    @ubi-spud I am also missing the beserker set for my ps4 I've done everything the information said to do

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