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  • Botil
    1 posts

    Same here, but content from Ubi connect is showing

  • gir1fromnowhere
    1 posts

    I pre ordered the ultimate edition physical copy and am having the same issues on ps4. I entered the code and all the packs are showing in my purchased section on the playstation store. All downloaded and installed. Just wanted to make sure you were aware it's a physical copy issue as well as it seems most of the posters here have the digital copy.

  • Krughal
    17 posts

    Same issue here. PS4 as well. Pre-ordered Collector's Edition, but no berserker gear or missions.
    They show up in playstation store, are installed, but the game does not recognise them.

  • Feldriar
    5 posts

    @ndleoflex You were right haha. Read it too late and tried it. Oh well. In a Ubisoft Chat queue now, let’s see what comes out of there.

  • Feldriar
    5 posts

    Just got off the chat with Ubisoft Support and she told me she escalated it to the team behind the game. We can just continue playing the story as the add-ons will be downloaded as the bug is fixed. No need to start over!

  • Ubi-Spud
    Ubisoft Support Staff 702 posts

    Hey there! Can you let us know what you are missing, exactly? The Beserker set is usually added before you ever get to England, for example.

    Official Response
  • mj-MojoR1sing
    2 posts

    @feldriar Thanks mate, Hope they fix the bug soon and we all can enjoy our berseker pack and wolf buddy 😉

  • Mortiferous89
    3 posts

    Im missing everything included in the beserker pack, the gear, longship, settlement and runes. Im not sure if im missing the ultimate pack story missions as im not sure where to even pick those up at this stage

  • TheFlash0412019
    18 posts

    @ubi-spud I am also missing the beserker set for my ps4 I've done everything the information said to do

  • Feldriar
    5 posts

    Hello brothers,

    Ubisoft contacted me with a workaround. It worked for me!

    1. Start the game and spawn in
    2. While in-game, unplug your Ethernet cable (or go to system settings -> network settings -> connect to the internet and uncheck the box)
    3. Wait 5-10 seconds
    4. Plug the Ethernet cable back in or recheck that same box you unchecked in the network settings of your console.

    Good luck and have fun with your addons!

  • bitebug2003
    106 posts

    @feldriar I can confirm this works

    As soon as you switch off the network - the items / quests get added

    Thank you 🙂

  • Br1tish_Legacy
    10 posts


  • Iamvikingd4ve
    1 posts

    I too am missing items I got the collectors edition put in the codes on my ps4 and they haven't shown up in game

  • Lillithv
    1 posts

    I would like to add myself to the list of people missing items (PS4) - none of my stuff showed up 😞

  • Ubi-Baron
    Ubisoft Support Staff 788 posts

    @feldriar Thanks for providing that.

    This indeed is the workaround for the moment, we are working on getting the issue resolved, but this should provide it in the meantime.

    Official Response
  • Lexhen.
    2 posts

    @feldriar Thank you so much it worked for me

  • stuntg0007
    7 posts

    Hi, I got the ultimate edition on my downstairs series X, my upstairs series X is on gameshare with the downstairs one. The addons aren’t showing up on my gameshare console in the “owned” part of the in game store. This is happening on the ultimate edition for watchdogs legion too, is this going to get sorted? I posted over a week ago about watchdogs and it’s still not fixed, please tell me assassins creed Valhalla isn’t going to be the same. All other assassins creed games and watchdogs I’ve had no problems with the extra content, seems to only be the just released games from Ubisoft, and I’m defo not paying another £100 each for them!


  • GeorgeMKane
    3 posts

    @stuntg0007 If you're talking about the dlc content, as in the missions they announced were coming out, a lot of them won't show up until release. The first season pass storyline for AC Valhalla releases in Spring 2021. This was the same for AC Origins, Odyssey, etc. btw.

  • stuntg0007
    7 posts

    @georgemkane no I’m talking about the free stuff you get with the ultimate, like the berserker pack etc

  • Balcree
    1 posts

    @stuntg0007 I'm having the same problem

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