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  • DaQuaZ3384
    Original poster 2 posts

    So it tells me my card is invalid, so I think I must have mistyped and try again. I find out 3 tries later that I have 3 pending charges on my bank account, with it still being stuck on the "buy the game" option in the checkout screen. Could someone please help me out here? I have a screen shot, along with the support ticket if needed.

    Thanks

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Slipknot5556666
    1 posts

    Same thing with me from last night, i have 3 charges on my account. its been over 24 hours and still no game in my library. Customer service is useless, they know about the problem and said they are unable to do anything right now

  • Ubi-Spud
    Ubisoft Support Staff 672 posts

    Hey guys, I'm really sorry for the delayed response.

    Generally, these issues cause "authorization" holds on your bank account, which sit in Pending status for anywhere between 2-10 business days and then fall back into your account.

    It's best to try another payment method or wait a few hours before attempting again. I can see that you've been able to play since this thread, so I'll lock it as resolved. Feel free to reach out via a case if you have any further issues!

    Official Response

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