ubisoft discussions

Quick Suggestions

  • 55 Likes/1982 Replies/140020 Views
    longjohn119
    1110 posts

    @cavveman It's quite common for the Update Catalog to not have the most recent versions ,,,,, The Update Catalog is mainly for sys admin at businesses so they can download the update once and apply it over their network to 100 computers rather than have 100 computers all downloading the same update

    The Release notes are what is relevant here https://support.microsoft.com/en-us/topic/kb4023057-update-for-windows-10-update-service-components-fccad0ca-dc10-2e46-9ed1-7e392450fb3a

    KB4023057 is actually 2 years old and is just slightly updated and deployed after a bad Windows Update has screwed up a lot of people's systems .... Which seems to have happened with January's update

    If a bad Windows Update broke the Networking Stack or one the the System files it is definitely going to affect the game and other software

    Before I removed Valhalla a couple of days ago I wasn't having any problems with crashes or the low FPS problems many were having (However I had problems with the tons of other bugs it has that ruin gameplay) ..... However I have no doubt what so ever that many people are having problems ..... Nothing is more annoying than some idiot (usually on Steam) claiming since it works on their system it must be a problem with your computer and not the game itself .... Plus the exact same problem, especially crashing can be caused by a number of different reasons which is why some fixes work for some people and not others

  • Kill_Burst
    13 posts

    Trying this one more possible fix then I give up entirely.

    I have been able to play for more than an hour without a crash so far.

    I know deleting the cache in documents has been mentioned before, but I found this old thread regarding assassins creed syndicate crashes and gave this a go: [PC] ACS Troubleshooting Guide and Possible Solutions | Forums (ubisoft.com): (https://forums.ubisoft.com/showthread.php/1332347-PC-ACS-Troubleshooting-Guide-and-Possible-Solutions)

    open your explorer and make a backup copy of this folder - Documents/Assassin's Creed Valhalla
    Now delete the entire Assassin's Creed Valhalla folder (this will reset all your graphics settings)
    I ran a verify files check next.. bit of a OCD move but wanted to make sure..
    Boot game up and configure your display and graphic settings again
    so far no CTD...

    I did notice after doing this two settings did change in the ACValhalla.ini
    WindowedWidth=0
    WindowedHeight=0

    Before this they were set to
    WindowedWidth=1280
    WindowedHeight=720

    I never use windowed mode so have no idea why this was configured, plus i use a 4k monitor so the resolution shouldn't have been this low anyway.

    maybe it helps maybe it doesn't going to test over next couple of days.

  • Kill_Burst
    13 posts

    Nope still got a CTD... I'm done Ubisoft, this game is well and truly broken.

  • normski7a
    10 posts

    I'm getting the same issue, random crashing with no error codes. This has only started happening since the 1.1.2 update.

    Sometimes it will run for over an hour before it crashes, sometime only 5 minutes.

  • horvathmate77
    1 posts

    In patch 1.1.1 I had crashes but Nvidia released a new driver which reduced all crash to zero for me. Now with patch 1.1.2 it crashes badly, sometimes every 10 minutes, sometimes only like once in a hour which makes it really difficult to enjoy/play the game. Also I use the subscription version for Ubisoft Connect, maybe this is the problem, but it is sad, that I cant play normally the game I subscribed for...

  • majesty9917
    1 posts

    Rx 5700xt ryzen 2600x 16gb 3200mhz ram and I have been crashing every 5-15 mins since the Nov. 26 patch. I think it was 1.04. I had over 100 hours of completely crash free play prior to that. I have tried all the fixes and none has helped. Im on the uplay+ version. Its crazy to me that 3 months later this issue is still persisting. So glad I didnt pay 60 bucks for this crapola.

  • Byowa
    2 posts

    Well, it seems i found my solution. Close logitech software and no crashes anymore...

  • crocodilebundy
    10 posts

    Nvidia driver 461.72 february 25th. Played 3h without crash. Maybe there is hope...

  • braudrist
    35 posts

    @crocodilebundy Yeah, same here. Played for 3-4 hours with the new driver and I didn't crash. Finally there's some hope.

  • YazX_
    186 posts

    @crocodilebundy just froze and then crashed after 30 mins with "Display driver nvlddmkm stopped responding and has successfully recovered." , even with the 457 driver it crashed after patch 1.1.2 but less frequent.

  • weens1
    1 posts

    @crocodilebundy i was hoping i'd have the same experience, but unfortunately even after updating to 461.72, i'm still crashing 😢 😢 😢 . Such a shame, hope this damn game gets fixed soon, have only been playing it in short chunks cos it crashes all the time

  • Shahany
    6 posts

    Here's how I solved my problem with Valhalla on Ubi + if Ubi + can't be trusted with my staying online, I got fed up with their disconnect and transferred my Valhalla EXE to the Steam server. Guess what no more disconnect it would seem Steam is more stable who knew?

  • cavveman
    86 posts

    @shahany
    Did you just copypaste it to the steam folder? Or did you tweak it some other way?

  • longjohn119
    1110 posts

    @cavveman He just added it to Steam but it is NOT on the Steam server because Steam doesn't sell Valhalla .... The Connect app is still running in the background anyway and even if they did sell Valhalla on Steam it would still be running both Steam and Connect in the background which is why I never buy Ubisoft games from Steam because the last thing I want is another layer of DRM (Like it or not Steam is a form of DRM make no mistake about that) and another overlay running .... Even the games I was forced to buy on Steam I start with a desktop shortcut and have the Steam overlay turned off because it is more trouble than it's worth

  • Apestront
    3 posts

    I don't play the game through ubisoft+. Bought it and starts up (with ubisoft connect). However, since the last patch, like all other players here, the game crashes every 15-30 minutes. Like the title of this post says. It looks like it is more likely to happen after i've accepted the daily quests from Reda. When i've done that and the game crashes, at restart the Reda-quests are gone and I have to reactivate them.

    Like the first post: my pc is up to date, i meet the requirements (much more then needed) and the game is up to date.
    Unfortunatly, this, with being unable to finish the game because of the gamebreaking bug which has been unsolved since the beginning (Ealdorman), makes the game for me hard to enjoy.... I am really wondering why there is so much to do about an apparantly buggy game like CP2077 (which runs marvelous and bugfree on my pc) and no one is talking about this bugfest of a game...

  • YazX_
    186 posts

    Guys i might be into something here but still need more time to tell if it was the root cause of the issue, i had FOV set to 110%, i set the slider to 100% and went to NCP and set everything to off/default for every setting for ACV. have been playing for one and half days for long sessions without TDRs. might be FOV and G-Sync are causing these TDRs (Driver Crash).

    P.S: this is on Latest Nvidia Drivers 461.72



  • pyronical
    3 posts

    Was crashing every ~15-30mins. I used revo uninstaller, to fully remove the game, downloaded from scratch, also deleted the Documents\Assassin's Creed Valhalla folder - worked for me.

  • RiMA_
    1 posts

    I'm playing with ps4 and after 30+ playing hours the game just started freezing/crashing every 10 minutes. Started happening just this week, perhaps at the same time the 'avenge player x's death' minigames started.

  • Guamat91
    5 posts

    From when I've bought the game, 2 month ago, I've been able to play 8 hours, with all these crashes, every 15 minutes the game crash to desktop, I will never buy an ubisoft game anymore, it's not possible that after all this time the problem hasn't been solved..ubisoft it's a shame

  • ildafkam
    12 posts

    Worst experience I’ve had with a game freezing and crashing in 20 years (playing hundreds of games on pc and consoles). Unbelievable that after all the patches, it’s still happening.

Suggested Topics