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  • 55 Likes/1982 Replies/145152 Views
    27 posts

    Following up from my earlier post, it's been 9 days now without a crash, played 20-25 hours during that time. Seems to me at least, the latest patch improved things for me. I actually crashed two days before the patch released and i have changed nothing since then. Using the same driver etc. Also using the video settings listed in this video:

    I'm about to complete the game and then start the expansions, will report here if i end up crashing. Still, a vast improvement for me, i usually crashed more often than this before the patch released.

  • kolliasl21
    11 posts

    OK. So I updated my motherboard bios to the latest version, updated AMD chipset drivers, reinstalled AMD GPU driver with DDU, completely disable the XMP profile, reduced maximum GPU boost by 100+mhz. After all this effort trying to eliminate any variables on my end the game still crashes to desktop. Everything else runs crash free. Stability of my system, even before updating the motherboard firmware is excellent. SSD health is excellent. The game is broken. After the 1.3.0 version it's broken. Before this version I had about 55 hours of gameplay with no issues at all. STOP blaming customers for your buggy game. My system specs: ryzen 7 3700x, 16gb DDR4 3600c16, rx 5700xt. The game is AMD sponsored, so work with AMD to try and resolve the issue. I don't have time for this anymore ubisoft.
    Edit: psu: rm650i gold running in single rail mode and I connected seperate pcie 8pin power cables.

  • nekrobob
    4 posts

    I started the game again with a fresh installation and got maybe 8 CTD`s. All complete random. Good job.

  • Skylinee87
    27 posts

    Ok, got my first crash now since 1.3.1. Took 11 days this time. Still not 100% stable then.

  • Skylinee87
    27 posts

    @skylinee87 Ok another two crashes shortly after the first. This is so random after going 11 days without a crash.

  • weeswolf
    4 posts

    @skylinee87 I played about 80 hours prior to title update 1.2.0 - no crashes, rock solid. Then I played Watch Dogs: Legion and encountered no issues. In between I also played Days Gone and Warzone; no issues. When I returned to ACV I had to update to version 1.2.0 and the crashes started for me and from there it has only been downhill. F5, quick save, has become my new best friend. Luckily I'm 95% complete but I'm going to give the DLCs a miss. I run the game at 1080p, high preset, on a 10700K, 32GB, 1080TI, dedicated M.2, G-Sync and V-Sync enabled in nVidia control panel, FPS limiter and V-Sync disabled in-game, no overclocking and Windows plus all drivers are up to date. The only overlay I use is the Geforce experience FPS counter but I have tested with and without it and it makes no difference. I can play an entire day without crashing, exiting the game normally, and then the next day I get like two crashes in a matter of minutes.

  • mistergeek
    6 posts

    Yep, over 300 hours in game, after latest patch 1.3.1 the game has been almost unplayable since you lose so much progress. Crash type is always during action/combat, graphics freeze, audio continues then CTD in about 2 seconds every time. I have never had a problems with Valhalla, Origins or Odyssey, so something is very wrong. I also tried OFFLINE mode, made no difference, same CTDs occurring.

  • andy2029
    1 posts

    Same issue here; crashes that seem to happen either in specific locations or just as missions/events complete.
    Ticket open with Ubisoft Support, reference 15209743
    Dxdiag and sysinfo files uploaded.
    Running on Windows 10 Pro 21H1, fully patched.
    Intel i9-9900KF, not overclocked
    Palit 3060ti, not overclocked
    Game installed to C:\ drive (1Tb M.2) and excluded in antivirus.

  • grooners
    24 posts

    I can see two sorts of crash
    - repeatable ones at a specific location (like the cursed object area near Chertsey Abbey for me) so maybe there is some problem in the game data. The game freezes and needs to be killed in task manger
    - random crashes (days to weeks interval) where there is a short freeze, crash to desktop, and a driver error logged. Not improving with game updates so I assume this is Anvil game engine related, seems more common for Nvidia cards (this title favours AMD)

    The location ones could be fixed as they will affect everyone but the random ones wont - the game doesnt gather crash dumps to analyse

  • LightmanN7
    11 posts
    This post is deleted!
  • LightmanN7
    11 posts
    @skylinee87 My game was crashing at almost every game session. So over a week without a crash is a victory. But i will come back here if i ever crash again. This is also the only game that I have these problems for.

    @Skylinee87 You were right, after several weeks of happiness without crash. Here I am again with 2 crashes in 2 hours. Impossible to finish my river attacks ...

  • weeswolf
    4 posts

    After extensive experimentation, I think I found a solution that worked for me. I progressed from 95% completion to 100% completion over the course of 21 hours and did not encounter a single crash. In my case the culprits were depth of field and motion blur. Although I played on the high preset, I always disabled depth of field and motion blur as a matter of choice. However, out of desperation I re-enabled the high preset the other day and forgot to disable depth of field and motion blur and my game has not crashed since. When I disable these two settings my game crashes randomly. This is repeatable in my case.

  • SkarrLorn
    2 posts

    I can replicate a crash almost every time just going into the skills page. The cursor gets slow, jerks alittle, and then the game hangs and won't shut down without force quitting. Ughhhh...

  • grooners
    24 posts

    Another similar crash - just looking at the map a little while after battling with an order member

  • longjohn119
    1334 posts

    I started replaying the game a few days ago I cleared everything in Rygjafylke except the Drengr and am now in England, maybe 2 hours worth. I had one crash so far about 8 hours in when I went to assassinate Sulke (The Silver Tongue Traitor) When it went into the assassination cut scene it just frozen and while I still had some CPU activity (18% - 20%) the GPU usage dropped to zero and it unloaded all graphics memory from about 6 GB down to 0.2 GB indicating a graphics driver or DX12 API problem .... Other than that as far as FPS I'm not really seeing any difference from what I was getting back in November when I quit playing or my testing of an update back in February

    Asus TUF Gaming X570-Plus
    Ryzen 3700X CPU
    MSI RTX 2080 Super Seahawk X (hybrid watercooled)
    32 GB 3600 G.Skill DDR4 RAM
    Page File set to "Automatically manage paging file size for all drives" (No valid reason to run it any other way anymore)
    Exclusion for the Valhalla game folder in Windows Security

    We'll see what happens as I get further into England

  • longjohn119
    1334 posts


    Well that didn't take long ..... Sailed from Ravensthorpe over to Meldeburne and raided the Monastery with no issues, no stutters or drastic drops in FPS but as I was leaving to go over to grab the Black Peak sync point it just CTDed without warning ... No error message in the game or in the Windows Events, it just died making it impossible to troubleshoot other than it is likely a graphics issue that's out of my hands without any debugger/error logs

  • noneofyou
    12 posts

    Ok so for me it seems that they actually did something in the recent TU, after 4 months of crashing I'm not able to get any crash (I'm not talking location/quest related crashes but completely random ones while freeroaming anywhere in the game world). Before the patch I've done everything that support asked and still the game was crashing, after the recent 'stability and performance' patch game stopped crashing. I've done nothing more, it simply won't crash on DDU installed 21.8.2 Optional AMD driver on 6800XT.

    here's a list of things that support team asked me to do, you can find all the details, evidence and like 6 msinfo/dxdiag files in support ticket that you already automatically closed 15142162
    - clean installed Adrenalin 21.8.2 Optional (non-WHQL, not recommended)
    - disabled every third party software/all autostart programs (also AMD External Events Utility that should not be disabled)
    - playing on new clean local Windows account
    - COMPLETELY UNINSTALLED antivirus program (you should not ask people to disable security, your software should be compatible with most popular AV software)
    - game files verify/reinstall
    - System File Check (SFC)
    - Microsoft Safety Scanner (the newest version deletes files without a promt and they can't be restored, I would be carefull with this one)
    - disabled Game bar, Game DVR, Game mode (you should not ask people to disable default components of Windows 10 that are enabled by default, so is Windows 10 required to play the game or not? Decide.)
    - using 60Hz refresh rate (you should not ask people to lower refresh rate when their hardware and software fully support higher)
    - before each gaming session/running UBI launcher- sync time in Windows settings

    ... and the game was crashing, then I've done nothing and after TU 1.3.1 with following these steps I'm was not able to get a single crash. I finished Paris DLC, part of Ireland map, new and old river raids, I even done unnecessary river raid marathon with prolonging but the game just won't crash. 

    There are 2 things to notice:
    1. when you ask people to disable third party software and send them link with a guide- for the AMD users it also disable AMD External Events Utility. This is a part of AMD driver's default settings and it should not be disabled, it is known to cause problems in some games when it is disabled (might be freesync related). I had to switch it on aswell AMD Crash Defender Service because you can't report crashes to AMD otherwise. 
    Update you disabling third party troubleshooting guide with a notice that AMD user should not disable these two default components of AMD GPU driver. I really understand that you want to blame any third party software possible, but leave alone default components of GPU driver, especially when there are GPU related problems.
    2. in-game FPS limiter is completely broken as I said in my previous message (in both fullscreen/windowed)
    - it exceeds set value- causing stuttering becasue FPS is higher than refresh rate. For example if it is set to 65 I should sit on 64-65FPS, not 66-67FPS. (I checked this with UBI launcher FPS counter)
    - it does not work in menus, eq, map ect causing very big FPS jumps and drops when entering/leaving menu, this actually can cause problems
    - it does not work in some in-game dialog scenes

  • longjohn119
    1334 posts


    Game bar, Game DVR, Game mode are garbage and not needed ..... Game Bar is a known problem for crashing many games, You are better off using the graphics driver's built-in recording app than Game DVR and Game Mode doesn't really do anything, it's supposed to shutdown background apps but has never actually worked correctly .... It is however a great way for Microsoft to grab personal data about your gaming habits so they can target you with advertising (or sell the info to someone who will)

  • longjohn119
    1334 posts

    Well that didn't take long ..... Sailed from Ravensthorpe over to Meldeburne and raided the Monastery with no issues, no stutters or drastic drops in FPS but as I was leaving to go over to grab the Black Peak sync point it just CTDed without warning ... No error message in the game or in the Windows Events, it just died making it impossible to troubleshoot other than it is likely a graphics issue that's out of my hands without any debugger/error logs

    Well it looks like I'm done with this game for another 10 months ..... I can't keep the game running for 3 minutes without it crashing

    Here is crash #2 (I didn't record the first crash)

    And crash #3

    And crash #4

    And crash #5

    Don't ask me for anything more because I'm taking this hunk of garbage off my SSD because it's just a waste of frigging drive space that I can use for games that do work

  • AnolinMcGinnis
    25 posts

    @longjohn119 But but - they neeeeeeeed your MSINFO, DXDIAG and blood type because they are too inept to figure this out!

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