ubisoft discussions


  • locked topic_solved [DISCONTINUED] [PC] I am experiencing frequent crashes / freezes in-game | POST HERE

    55 likes/1982 replies/148064 views
    ubisoft:x-posts, 2

    I am experiencing similar behavior after the update. A combination of freezing or crashing to desktop

  • dyahn31a
    ubisoft:x-posts, 2

    My game is still freezing or CTD as much as it did before today's patch. Several other things "fixed" also did not fix.

  • RedIndianRobin
    ubisoft:x-posts, 188

    @camokillo Nvidia 1060 6GB.

  • teh_DK
    ubisoft:x-posts, 1

    Getting constant freezes after the update today. Have never had a freeze before today, and now it happens consistently after what seems to be 10-15 minutes. (PC)


  • Blasse-Diablo
    ubisoft:x-posts, 2

    @blasse-diablo An update, so far it seems my crashing to desktop was related to a raid. I have been able to do story mission without problem. I will try the raid again to see if I can reproduce.

  • dobermaxx69
    ubisoft:x-posts, 1

    Come on, guys. I just wanna play my game. Whenever I start AC: Valhalla, Ubisoft Connect crashes. I tried with Watch Dogs: Legeion and Far Cry New Dawn and it doesn't happen. It only happens with AC Valhalla. I've tried reinstalling several times, verifying game files. Nothing works. I takes me one hour of trying just so I can play.

  • azxd333
    ubisoft:x-posts, 2

    what a joke of a company ubisoft is.. its been so long and still haven't figured it out.
    is there a way to request a refund for my ubisoft+ subscription ? this is ridiculous.
    either crashes at loading screen or 5 secs in or 5 mins in , BUT it always crashes. it might work with an RTX4090

  • namechanged
    ubisoft:x-posts, 2

    Rarely had any issue with Valhalla -- patch came along, and now I'm crashing every few minutes of progress. Managed to finish missions rushing through areas, and lowered graphic settings down to High. Game is now unplayable. Anyone else?

  • Snootypootpoot-
    ubisoft:x-posts, 2

    My game instantly crashes after loading any of my saved games. This problem only started the morning after downloading the new 1.04 update. I have restarted and verified everything and nothing. Please help.

  • azxd333
    ubisoft:x-posts, 2

    didn't fix it, thanks for sharing though

  • Gizil2
    ubisoft:x-posts, 5

    Ok, 1.02.2 crash game after Alt+tab. Now, 1.0.4, game crash randomly, but exactly in the interval of 15-20 minutes. It is simply impossible to play it. Not Ubisoft+, all drivers, reinstall game/
    P.S. I had to turn off auto-update ...

  • Umweltminister.
    ubisoft:x-posts, 6

    @ubi-spud I haven't had the issue for some time now but yesterday it reocurred during things like turnign around after reading a letter or jumping on a bar outside a watermill

  • Amalia23Ist
    ubisoft:x-posts, 1

    Hi everyone. I have a problem. I updated my game yesterday (26.11.2020) and since then my game is not working anymore. Everytime I press continue, it crashes. I saw that I am not the only one with this problem. Can you please help me. Thank you.

  • davidho719
    ubisoft:x-posts, 3

    Hoping patch 1.04 will somehow fix the game crash every 15-30 mins of gameplay. But NO..... still crash and quit to desktop and ask me to send crash report. It's very frustrating to purchased a game which is unplayable and don't know when Ubisoft will finally investigate the crash issue with the crash report info. Please fix the crash ASAP.

  • OzoneHeals
    ubisoft:x-posts, 22

    @ozoneheals Ubisoft told me that they know their is an issue with saved games and cloud saves specifically and that they are working on it and will update the forums when they come to a resolution, which could mean anything.

  • Ubi-Wan
    Community Representative ubisoft:x-posts, 636

    @davidho719 Hello there! Sorry to hear you're experiencing these crashes still. A few things I'd like to have you try are these PC troubleshooting steps. If the crashing persists after, please give the steps here a try to also improve performance while playing Valhalla.

  • Incabuloss
    ubisoft:x-posts, 12

    Nothing worked for me. Can't play this game anymore after 131 hours.
    Shame on Ubisoft on this one...

  • temtu
    ubisoft:x-posts, 5

    Multiple reports of PC problems (infact all platforms) after patch 1.04. Game crashing, micro pausing, stuttering etc making the game quite literally unplayable.
    Clearly a problem with the new patch. I suggest Ubisoft roll back to 1.02 until 1.04 is fixed.

  • Incabuloss
    ubisoft:x-posts, 12

    My game didn't crash at all in 1.0.2. (i've got 131 hours on the game) But since the 1.0.4, can't play it anymore. The game crashes everytime i try to load any of my saves.
    So yeah, there is way more instabilities in the 1.0.4 version than before. But i think the staff is aware of it, even if they redirect us to the troubleshooting post..

  • ItsjustLurker
    ubisoft:x-posts, 8

    Luckily I dont seem to be troubled with crashes in the game (not yet atleast) but I do still have the memory leak/deterioration over time, playing for around 1 hour and the fps ingame starts bouncing all over the place and it starts stuttering like crazy which basically makes the game unplayable 😕

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