ubisoft discussions

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  • 55 Likes/1982 Replies/142964 Views
    4 posts

    @ubi-baron yeahs I have been it keeps showing this error CE-34878-0 I have gotten 11 of these ever sense I’ve got the game

  • Blastfemurs
    1 posts

    Game randomly crashes after 20 or so minutes of play. This only started happening after patch 1.03 and later. I an running the below spec PC. Please advise.

    CPU - i9-9900k
    MB - Gigabyte Aorus Z390 Master
    MEM - 32 GB 3600MHz.
    Vid - 2080Ti
    OS - Win 10 Pro 20H2

  • Shdw_Phnx
    16 posts

    Last couple of days I have been experiencing crashes to desktop from the Map screen. Didn't used to happen. Only started yesterday.

  • znipah123
    3 posts

    Same here on PC, freezes/crashes every ~30 min after v1.04. No problems before v1.04. On 1080 Ti.

  • awolcz
    4 posts

    Same as many others, I started to observe crashes after 1.0.4. Especially during fight, games just freezes while sound continues to play, or game closes completely without any prompt. What solved the issue for me was to disable XMP in Bios as others have suggested.

  • retrocoregaming
    2 posts

    Before anyone asks, yes, I've followed every guide, read every forum, and tried everything, and yes, EVERYTHING, to get the game working and so far, it keeps crashing at the Splash Screen.

    I've installed every runtime and update I can, drivers, etc.

    I've reinstalled the game four times to the fact that my ISP contacted me wondering why I was transferring over 200GB of data in a single day.

    When will this game be PLAYABLE?!

    I can find NOTHING in Event Viewer either. The logs are all empty. What am I doing wrong!!!!😠

  • BonzoSPB
    17 posts

    I've just been prompted with a Nvidia driver update - 457.51.

    Update installed, PC rebooted and I've just enjoyed the first crash-free experience in Valhalla I've had since installing the game.

    Looks like we may be onto something.

  • Plan3tCrackr
    46 posts

    What does it take to get a response from Ubisoft regarding crashing? I have created my own thread, no response, added to existing threads, no response. Does one need to post at the right time when Ubi support happen to be logged into the forum for a few minutes each day?

    There is still no acknowledgment of freezing and crashing on multiple system types, mainly PC, in the Mega Bug Thread post. Repeating sections of the game because of crashes especially when in an unsavable location is getting old and something I've never experienced with such frequency with years of gaming.

  • MeIdro
    1 posts

    I had this happen first time a few days after launch when I was in Norway.
    Had to force game to close from task manager (I had no "program does not respond" error).

    Then it happened again today when going down a ladder to a basement while hitting "Odin's Sight" (V).
    Locations of the quest "Going Deeper..."

    Audio is still running fine (can hear birds, wind etc. in the background), but any input from mouse or keyboard are not responding in-game.
    No issues with Alt+tab to windows to check task manager and all seems fine (still no "program does not respond" error), only game is still stuck.

    My PC rig are the recommended with drivers up to date as well as game installed on SSD, and running default settings.
    Print screen of game crash/freeze: http://prntscr.com/vug8zk: (http://prntscr.com/vug8zk)

  • peewee051
    4 posts

    It’s on the ps4

  • Luksonowsky
    1 posts


    I've been facing same issue as you but I found sollution, at least for me (game was working well for about 1.5h). There is post on reddit:

    Go to the location of your AC Valhalla download. Mine is in Documents/Assassin's Creed Valhalla. As soon as you open that, you should see two folders and one file: cache, file_cache, and ACValhalla.ini, respectively. If you just open the .ini file and scroll down until you see WindowMode=2 (18th line). Change the 2 to 1, don't change anything else in the window settings there. Save the file and close, launch game. It may crash the first or second time you load it after this, but I just restarted my computer and the game has been working fine after that.

    You can try it, good luck 🙂

  • pthebrown
    4 posts

    @cargovankilla Absolutely. I have changed out my graphics card from Nvidia 2080ti to 2080 super to see any changes. If it still does the same, then I know its the game, not graphics.

  • pthebrown
    4 posts

    I have a suspicion that the game is causing the video drivers to crash. I have error reports in windows log about a hardware failure.

    Problem Event Name: LiveKernelEvent
    Code: 141
    Parameter 1: ffff998f20f0b060
    Parameter 2: fffff80423b52298
    Parameter 3: 0
    Parameter 4: 7c0
    OS version: 10_0_19041
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.19041.
    Locale ID: 5129

    Are you having the same error? look up windows logs.

  • Little-Addict
    1 posts

    I, like many other people have the same issue with freezing after 1.04 and after the 4th or 5th time there seems to be a pattern that, at least in my case, it only happens in restricted areas. Or so I thought. Then I had 2 freezes while swimming which made me think. The only thing i know that these two scenarios have in common is that you are unable to save during both activities. so what I think is that there may be an issue with the autosave, maybe if it can not trigger for prolonged time it causes the freeze. just my observations.
    would be great to get some feedback from the devs on the issue.

  • Shdw_Phnx
    16 posts


    Definitely an issue with the "World" map screen. Only time I crash now is on this screen.

  • CptBorschtsch
    4 posts

    This has fixed freeze crashing for me after 1.0.4, also you should delete your cache folder in /Documents/Assassin's Creed Valhalla

  • Hhhhhharrie
    9 posts

    I can't see any pattern to the freezes I experience. I've had the game freeze on me while just walking around Ravensthorpe, during cutscenes, on the map, inventory and other menu screens, once even on the main menu before I even had the chance to start the game. As far as I can tell it has nothing to do with the autosave function.
    I've learned to quicksave often, which saves a lot of frustration. Unfortunately saving isn't allowed in restricted areas, so you just have to hope the game doesn't crash while you're there and you have to do everything over again.

  • CargoVanKilla
    3 posts

    Did a cursory search for that error code and found this which seems to fit with the graphics drivers issue.

    "...Windows 10 Live kernel event 141 error appears due to corrupted drivers or third-party software tools. That's why disconnecting external devices, manually reinstalling the video graphic drivers or initiating a clean boot is recommended."

    I've rolled back to GeForce game ready driver version 445.87 and while it didn't immediately freeze like it previously had, it still froze.

  • CptBorschtsch
    4 posts

    Have also been experiencing these freeze crashes since 1.0.4. This has fixed the problem for me (before freeze/crash every 30 minutes or so, now no single one), also you should delete your cache folder in /Documents/Assassin's Creed Valhalla

  • Plan3tCrackr
    46 posts

    Does not work.

    Does not work.

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