ubisoft discussions

Quick Suggestions

  • 55 Likes/1982 Replies/140037 Views
    eniora
    24 posts

    @xtrior

    As I said before but people kept ignoring me for some reason, the latest nvidia drivers and especially with this game are crap and don't work well with some monitor(s) configuration. I had two monitors connected and all the crashes stopped for good after I disconnected my second monitor. I am not saying this is a definite fix for everyone because some of you don't have have two monitors, but something is up with the drivers and they aren't stable at all.

    It has been said in many forums that the nvidia drivers since the 3000 series broke many monitors setups with blackscreen crashes/hangs and what not, Gsync is almost broken for many as well. And those drivers are bad even for non-3000 series cards.

    Valhalla itself is a bugfest with their new ubi connect app, and with these new drivers it just got worse.

    More proof regarding monitor compatibility issues with these drivers:
    https://forums.evga.com/FindPost/3208141: (https://forums.evga.com/FindPost/3208141)


  • MrkillerhomerxD
    4 posts

    i had my game crashing as often as every 3-5 mins sometimes. also while in main menu.
    For me the fix have been setting power target at 90% and disable Nvidia OSD.
    Nvidia OSD helped with crashes but the power target was the real problem for me. the moment i set it to 90% my crashes stop.
    In total i have had i think 1-2 random crashes since, this being after about 10 hours of gameplay

  • RedIndianRobin
    188 posts

    @eniora Very interesting find. Also someone in this forum pointed out that turning on debug mode fixed crashes on recent drivers. I did that and it worked although it runs at Nvidia reference clocks and thus less FPS.

  • XTrior
    15 posts

    @eniora That is interesting, however I do not have a multi monitor setup and I also used the 446.14 drivers as well, but my game crashed regardless. Now Ive been running the latest hotfix (461.33) and the only thing I did was reduce the ingame refresh rate from 120 hz to 60 hz. I didnt touch the refresh rate or gsync option in the Nvidia Control Panel, and so far my game hasnt crashed ever since I changed the refresh rate. This is definently some Monitor related problem. I will continue playing the game and update you guys but I think we're are close to finding the real culprit.

  • BendelaBoombr
    42 posts

    someone tested the new driver: 461.40? corrected? I'm just going to be able to play Thursday I'm curious

  • Durrf
    7 posts

    Same errors as OP. RTX 3080 here (Happening in driver versions 457.30 and 461.33).

    Random crashes to desktop that generate D3DDRED2/LiveKernelEvent 141/nvlddmkm errors. Sometimes I can go 6-8hrs+ without a crash... other times it happens within minutes.

  • Skylinee87
    27 posts

    Haven't tested the latest driver, no. If anyone notices improvements, please let us know.

  • Sodalyte8
    9 posts

    @skylinee87

    Not sure if it's the new driver, but the game didn't crash on me since.
    I'm still playing in medium settings as it helped me longer the duration between crashes and I'm afraid to change anything lol

  • braudrist
    35 posts

    Guess I'll try medium settings on my RTX 3090. And the 461.40 didn't fix [censored].

  • XTrior
    15 posts

    Well guys, Im here to update that ever since I changed my ingame refresh rate from 120hz to 60hz my game hasnt crashed once! And Ive been playing it in multiple 4 to 5 hour sessions, whereas before the game would crash within the hour. I hereby declare this as the main culprit of the crashes for me atleast.

    Has anyone else tested this? Has anyone tried lowering their ingame refresh rate? Did it fix the crashes? If so, then we can notify Ubisoft of this and they may fix it in the next patch.

  • Sodalyte8
    9 posts

    @xtrior
    I did try to lower the refresh rate in the game and in the monitor settings, but that didn't fix the crashes for me. also the virtual memory thing didn't help.
    Using RTX 2060 Super with the new driver, I turned g-sync on and my refresh rate back to 144 on medium settings and not a single crash since.

  • Frauss79
    1 posts


    i've the same problem.

    last driver nvidia not solve.

    delete cache not solve.

    any solution?
    ps log windows report multiple crash on driver video

  • crocodilebundy
    10 posts

    Even the latest nvidia drivers (jan 26th) don't fix it. Crashes to desktop or bluescreen every 10 min.

  • longjohn119
    1116 posts

    @crocodilebundy
    Generally as a rule the reason drivers crash is not the fault of the drivers but caused by the game trying to access memory in a wrong way ..... Just like illegal memory access will cause an OS to puke to a bluescreen an illegal memory access on a graphics card will cause the drivers to puke .....

  • XTrior
    15 posts

    @sodalyte8 DAMN! Thats really unfortunate! Because I was so sure the Monitor's refresh rate may have been the main culprit. Did you try changing ONLY the ingame refresh rate while keeping the desktop's native refresh rate? (Like If your native refresh rate is 120 hz, you keep it at 120hz at nvidia's control panel but change it to 60hz INGAME)

  • braudrist
    35 posts

    @xtrior Thanks a lot man, that fixed it for me. It's just too bad I have to play on medium settings at 60hz with a RTX 3090 and a 200Hz monitor.

  • BendelaBoombr
    42 posts

    in your win error report, do you happen to have this error?
    3D12 Device Removed Extended Data

    Problem signature
    Problem Event Name: D3DDRED2
    GpuManufacturer: VEN_10DE
    GpuDriverVersion: 27.21.14.6089
    DeviceRemovedReason: 0x887A0006
    DeviceExecutionState: 7
    AppName: ACValhalla.exe
    AppView: Unknown
    Operating system version: 10.0.19042.2.0.0.256.48
    Location ID: 1046

    new driver didn’t solve for me, put in 60hz I could play for half an hour but soon I had CTD

  • BendelaBoombr
    42 posts

    updating good case I believe my problem is the direct x 12 all games dirctx 11 or vulkan work perfectly all games dx12 not working all I have CTD with the same error D3D12 Device Removed Extended Data, today I changed BF 5 to dx12 to test and I had CTD with same error D3D12 Device Removed Extended Data.

    my doubt and defect of the graphics card? driver ? or defect with windows?

    already formatted computer 2 times and did not solve

  • RedIndianRobin
    188 posts

    @bendelaboombr If all yours games are crashing in DX12, there is something wrong in your end. Did you try removing XMP profile or is your RAM overclocked? Is your GPU overclocked?

  • Sodalyte8
    9 posts

    @xtrior Yeah I tried anything possible! I thought the problem lays with the G-sync option...
    So basically the only change I did is using lower settings, wich is kinda weird.
    I played the first 30 hours with no crashes on Very High, only after I reached to England my game started crashing so I lowered my settings.
    Cyberpunk didn't give me such a hard time lol

Suggested Topics