Welcome to discussions

Quick Suggestions

  • uzeen
    2 posts

    @kawasakizedhed I have the exact same problem, game runs fine, I even left it in game for hours without it crashing. But if I go to the menu, as you have to do, the game crash...

    Have tried all the tricks I know when troubleshooting games, but nothing seems to work....

  • pedroagaf
    1 posts

    I'm having the same problem. It's almost impossible to play

  • Joseph2409
    14 posts


    What are your specs for your pc?

  • DancesWithTramp
    7 posts


           Machine name: DESKTOP-UDBQ7FT
            Machine Id: {73F80BFF-0F25-43D7-ABE1-A72B06238B70}
         Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
             Language: English (Regional Setting: English)
       System Manufacturer: System manufacturer
           System Model: System Product Name
               BIOS: 0610 (type: UEFI)
            Processor: AMD Ryzen 5 1600X Six-Core Processor      (12 CPUs), ~3.6GHz
              Memory: 8192MB RAM
       Available OS Memory: 8120MB RAM
            Page File: 6386MB used, 16069MB available
           Windows Dir: C:\WINDOWS
         DirectX Version: DirectX 12
       DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
        System DPI Setting: 96 DPI (100 percent)
         DWM DPI Scaling: Disabled
             Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
     DirectX Database Version: Unknown
          DxDiag Version: 10.00.18362.0387 64bit Unicode

  • Joseph2409
    14 posts

    What is your gpu?

    Is your game install on the same drive as Windows?
    How much space is remaining on your hard drive currently

    You have 8gb ram correct?

    Is that in 1 stick or 2?

  • DancesWithTramp
    7 posts


    GTX 1070

    Its on my SSD which has 1.5 TB free

    I believe my RAM is on 2 sticks

  • Joseph2409
    14 posts


    So far the game for me is running approx 3gb ram usage.
    I have 32gb ram in 4 sticks

    3gb game ram,
    System total ram usage 8.2gb ram.

    I have programs that trim my ram usage too.

    Quickly do this for me

    Start your game, continue your save.
    Run around for a few mins

    Control alt delete
    Open task manager
    Check how much ram your game is using
    Check how much ram your system total is using

    Let me know those numbers

  • RanceJustice
    1 posts

    One issue of continual frustration is that the game seems to crash or close back to the desktop with significant frequency. This is not accompanied by an in-game freeze in my experience (those with freezing issues are likely experiencing something different) but an abrupt termination of the program leaving the player back on their desktop as things were prior to launch. There is no error message visible after the crash and returning to Ubisoft Connect it is possible to restart the game as normal. Continuing returns to the latest auto-save and - at least thus far - I've not run into any issues of major data loss or save corruption. However, it is a frustration to be kicked back out during gameplay and have to restart quite frequently.

    In general, I've noticed the crashes/exits to occur between 10-30 minute spans after starting play, though I'll have to time them in the future just to be sure. I do not think they're happening at a particular time measure every time but I shall double check. It has happened during a variety of if game situations as well, including both menus and controllable gameplay. There is no particular evidence of overheating or any other major hardware specific issue, nor the freezing/graphical corruption/BSOD that usually accompanies those sorts of problems.

    Hardware overview:
    Intel 5960X (8c/16t) @ 4.4ghz CPU
    16GB 2666mhz DDR4 RAM.
    Nvidia GTX 1070 8gb GPU
    Installed on SSD (Samsung)
    2560x1440p 144hz monitor (FreeSync2)

    I've heard from other PC users they're experiencing these intermittent crashes as well. Hopefully a solution can be found. Thank you.

  • DancesWithTramp
    7 posts
  • DancesWithTramp
    7 posts


    probably a more accurate one as i had some things open from a restart

  • DancesWithTramp
    7 posts

    @pedroagaf you had any luck?

  • Joseph2409
    14 posts


    Your issue isn't the game

    Your issue is you do not have enough ram to effectively run the game and your system

    What's happening is once ram usage maxes it uses some of your paging file
    Your paging file is listed in your comp specs you listed above.
    It represents using hard drive space as ram.
    No where near as effective as actual ram..

    On your computer if it's a desktop
    How many ram stick slots do you have on your pc?

    If you have 4 slots and 2 sticks
    How are your ram sticks organised?

    Are they in slot 1 and 3
    Are they in slot 1 and 2?

  • reichsadler5829
    1 posts

    @joseph2409 Mine is using 30% of my ram and it is still having the same problem

  • Joseph2409
    14 posts

    @reichsadler5829 what are your full pc specs?

  • DancesWithTramp
    7 posts

    @joseph2409 it looks as though it is using slots 2 and 4

  • lennestal
    10 posts

    Kind of doubt it being an issue of insufficient RAM, seeing as I'm also getting the semi-constant freezing with 16GB of RAM.

  • uzeen
    2 posts

    @kawasakizedhed Edit! I found a fix, underclock gpu, I did -100. It works good. Tested with the game standing in menu for a while and have played for sometime. No Crashing.

  • Joseph2409
    14 posts

    @danceswithtramp alright well your ram is installed in series properly

    Others are commenting saying they have more ram but get constant drops so I can not say for certain if for you ram is the actual reason.

    I will note though that you really are maxing your ram usage, this is likely causing you to not get the performance you could be getting.

    Just for your own sake since the rest of your pc is pretty decent,

    Upgrade your ram

    You'd want to keep your ram consistent. But that's for a further discussion.

    Maybe let's wait to see if there is any common trends before having to spend some dollas

  • lennestal
    10 posts

    I've started getting the constant freezes aswell, after being able to play for almost ten hours without any appearent problems (was before the patch).

  • KawasakiZedHed
    2 posts

    @uzeen Wow, it seems this does work, its a bit annoying to have to swap my overclock profiles just to play the game.

    So backwards to drop your specs to play what seems to be a very graphic intense game....

Suggested Topics

Community Details