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  • samsonGG
    6 posts

    Same on 3080. Then again, I've been crashing in a few different games so IDK if this Valhalla related or my GPU has just bit the dust. I manage 30mins-1hr then straight CTD.

  • gsonofnun
    1 posts

    @samsongg This has been very hard to diagnose. With a 3090, I can’t figure out if it is the GPU, or the game(s). I’ve had Valhalla, Watch Dogs Legion, RDR2, and Control all randomly crash.

  • Mrthirdeye
    2 posts

    This game is a turd and it has nothing to do with our system specs ... They need to patch this turd for PC yesterday . I'm so F'ing sick of beta testing games for these companies lately every new game is bug ridden crash fest and they should be PAYING US TO BETA TEST THEM. I get crash every 5-25mins its either black screen or freeze or sound loop crash .

  • samsonGG
    6 posts

    @gsonofnun

    I've had Valhalla, Odyssey, Kingdom Come and Code Vein in the last 24 hours. I'm pretty sure it's my GPU, but Valhalla is crashing far more often than anything else.

  • Xandrawr
    1 posts

    I have been playing this all week no issue or crashes and its happned twice today, what has changed?

  • Painshadow
    18 posts

    Same here. Numerous crashes all of a sudden. Just moving around or panning camera will cause random CTD.

    Error(s) as follows:

    Source
    ACValhalla.exe

    Summary
    D3DDRED2

    Date
    ‎11/‎15/‎2020 11:20 PM

    Status
    Report sent

    Description
    D3D12 Device Removed Extended Data

    Problem signature
    Problem Event Name: D3DDRED2
    GpuManufacturer: VEN_10DE
    GpuDriverVersion: 27.21.14.5730
    DeviceRemovedReason: 0x887A0006
    DeviceExecutionState: 7
    AppName: ACValhalla.exe
    AppVer: Unknown
    OS Version: 10.0.19042.2.0.0.256.48
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: fc5de2101c518f018390f4d0dbd9fdee (1409895861245836782)

    Earlier today, game crash:

    Problem signature
    Problem Event Name: AppHangB1
    Application Name: ACValhalla.exe
    Application Version: 0.0.0.0
    Application Timestamp: 5f9c23c6
    Hang Signature: ca18
    Hang Type: 67246080
    OS Version: 10.0.19042.2.0.0.256.48
    Locale ID: 1033
    Additional Hang Signature 1: ca1851b59026e89c2e9993ddaf4edaaa
    Additional Hang Signature 2: abfe
    Additional Hang Signature 3: abfe48d540b544a656d948e041a3223b
    Additional Hang Signature 4: ca18
    Additional Hang Signature 5: ca1851b59026e89c2e9993ddaf4edaaa
    Additional Hang Signature 6: abfe
    Additional Hang Signature 7: abfe48d540b544a656d948e041a3223b

    Extra information about the problem
    Bucket ID: 711fe7352326b9a25b4a1d0409eee0a1 (1966416090484367521)

  • larrykop1967
    66 posts

    I had 2 out of the blue a couple of hours ago, i hadn't had any before that, i thought it was the mission i was on, but seeing these posts, maybe it's another reason

  • HappyPepe2012
    1 posts

    @painshadow Just 5 "Crash" in the thread title doesn't do enough justice.
    I have the exact same problem. However I do not have the "Removed Extended Data" part.

    Event Viewer data:
    ----------------------------------------------------------------------------------------------
    Fault bucket 1393015470321211656, type 5
    Event Name: D3DDRED2
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: VEN_10DE
    P2: 27.21.14.5730
    P3: 0x887A0006
    P4: 7
    P5: ACValhalla_plus.exe
    P6: Unknown
    P7: 
    P8: 
    P9: 
    P10: 
    ----------------------------------------------------------------------------------------------
    I hope this gets patched soon.

  • camokillo
    13 posts

    SAME ISSUE. Dude tech support doesn't know how to fix this issue either. They better come out with a patch..

  • camokillo
    13 posts

    @ubi-swaggins This is literally a problem for hundreds of players. You guys need to come out with a patch. I've provided my msinfo files multiple times to you reps but they keep trying this shotgun approach that never works.

  • master_ring
    41 posts

    Hey fellow raiders. In the same boat. Freezes very 10-15 minutes. I dont even have a will to play it anymore. If we dont get fix for freezes, im getting refund.

  • BonzoSPB
    17 posts

    Same for me. No issues with PC performance and all drivers up to date.

    Game seems to be crashing the more I play - just raided my first English monastery and now crashing every 10-15 minutes.

    I may wait for the next game and\or Nvidia update before wasting any more time with this.

  • crille1989
    1 posts

    Im been playing ac valhalla since launch. I really like the game but the crasches and freezez is driving me crazy. Im playing on ubisoft +. If somone have any ideas how to fix this please help me.

  • CH1D0R10
    1 posts

    @krvolocan I have 5700xt too, played 14 hours yesterday and today it freezes on the main menu! I had similar problems with origins.

  • Ghost_Hunter146
    2 posts

    I doubt it has anything to do with ubisoft+ sevice itself, but the loss of server conection or overloaded servers are more likely culprits.
    I have about 37 hours played since release and close to 50% main story complete. However, the game has started CTD for me today every time I tried to raid the Tonbridge Monasteries in Cent or go near the main fort in Cent, all encounters happening within 10 - 15 minutes of loading my save. I am leaning more to it crashing during information updates to the serve, such as when completing/updating quest objectives or raid objectives. The only crashes I have had prior were mostly during cutscenes and only minimised the game or changed it from fullscreen to borderless window. I did have the lost connection to server notifictaion pop up a couple of times yesterday, but it never effecting the gameplay and disappeared pretty soon after.
    All my drivers are also up to date, my files are fine and my PC should definitly handle it.

    From what I have seen, this game is definitely not polished. There are still a few bugs, glitches and inconsistencies around the game, a couple that stand out good is the flying kayak in near one of the settlements in Vinland or the floating fences in the fields just north of Lunden.

  • JohnWeakAimBot
    10 posts

    Hello Ubisoft, i bought this game 5 days ago it had crashed to desktop at launch for 5 days, can I know when can I start playing the game?

  • Ghost_Hunter146
    2 posts

    Recently I have been encountering fatal crashes when the game updates a quest/raid objective or upon completing a marked/main quest (All within 5-15 minutes of loading my save game).
    I have aprox 37 hours played since launch, but these crashes have only started as of today. All of my drivers are up to date and I have verified the game files to no avail.

    I feel these crashes coincide with the game's auto-save feature during quests. However, I have had other successful auto-saves happen from things such as synchronization points.
    Another cause I believe, could be from communication loss/error with the ubisoft servers although there is no pop-up to say that the connection is lost.

  • Ubi-Litten
    Ubisoft Support Staff 178 posts

    Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here

    Official Response
  • LadyAshFire
    1 posts

    I cannot play this game. When ı start playing, ı can only play 30 minutes. Please fix these problem.

  • kirbc
    14 posts

    @ghost_hunter146 I have a temporary fix for that. download a game in the ubisoft launcher, at the lowest internet speed possible and also enable download while playing the game. It works for me, been able to play game in longer session.

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