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  • dyahn31a
    2 posts

    My game is still freezing or CTD as much as it did before today's patch. Several other things "fixed" also did not fix.

  • RedIndianRobin
    186 posts

    @camokillo Nvidia 1060 6GB.

  • teh_DK
    1 posts

    Getting constant freezes after the update today. Have never had a freeze before today, and now it happens consistently after what seems to be 10-15 minutes. (PC)


  • Blasse-Diablo
    2 posts

    @blasse-diablo An update, so far it seems my crashing to desktop was related to a raid. I have been able to do story mission without problem. I will try the raid again to see if I can reproduce.

  • dobermaxx69
    1 posts

    Come on, guys. I just wanna play my game. Whenever I start AC: Valhalla, Ubisoft Connect crashes. I tried with Watch Dogs: Legeion and Far Cry New Dawn and it doesn't happen. It only happens with AC Valhalla. I've tried reinstalling several times, verifying game files. Nothing works. I takes me one hour of trying just so I can play.

  • azxd333
    2 posts

    what a joke of a company ubisoft is.. its been so long and still haven't figured it out.
    is there a way to request a refund for my ubisoft+ subscription ? this is ridiculous.
    either crashes at loading screen or 5 secs in or 5 mins in , BUT it always crashes. it might work with an RTX4090

  • namechanged
    2 posts

    Rarely had any issue with Valhalla -- patch came along, and now I'm crashing every few minutes of progress. Managed to finish missions rushing through areas, and lowered graphic settings down to High. Game is now unplayable. Anyone else?

  • Snootypootpoot-
    2 posts

    My game instantly crashes after loading any of my saved games. This problem only started the morning after downloading the new 1.04 update. I have restarted and verified everything and nothing. Please help.

  • azxd333
    2 posts

    didn't fix it, thanks for sharing though

  • Gizil2
    5 posts

    Ok, 1.02.2 crash game after Alt+tab. Now, 1.0.4, game crash randomly, but exactly in the interval of 15-20 minutes. It is simply impossible to play it. Not Ubisoft+, all drivers, reinstall game/
    P.S. I had to turn off auto-update ...

  • Amalia23Ist
    1 posts

    Hi everyone. I have a problem. I updated my game yesterday (26.11.2020) and since then my game is not working anymore. Everytime I press continue, it crashes. I saw that I am not the only one with this problem. Can you please help me. Thank you.

  • davidho719
    3 posts

    Hoping patch 1.04 will somehow fix the game crash every 15-30 mins of gameplay. But NO..... still crash and quit to desktop and ask me to send crash report. It's very frustrating to purchased a game which is unplayable and don't know when Ubisoft will finally investigate the crash issue with the crash report info. Please fix the crash ASAP.

  • Ubi-Wan
    Ubisoft Support Staff 630 posts

    @davidho719 Hello there! Sorry to hear you're experiencing these crashes still. A few things I'd like to have you try are these PC troubleshooting steps. If the crashing persists after, please give the steps here a try to also improve performance while playing Valhalla.

    Official Response
  • temtu
    5 posts

    Multiple reports of PC problems (infact all platforms) after patch 1.04. Game crashing, micro pausing, stuttering etc making the game quite literally unplayable.
    Clearly a problem with the new patch. I suggest Ubisoft roll back to 1.02 until 1.04 is fixed.

  • Incabuloss
    12 posts

    My game didn't crash at all in 1.0.2. (i've got 131 hours on the game) But since the 1.0.4, can't play it anymore. The game crashes everytime i try to load any of my saves.
    So yeah, there is way more instabilities in the 1.0.4 version than before. But i think the staff is aware of it, even if they redirect us to the troubleshooting post..

  • ItsjustLurker
    1 posts

    Luckily I dont seem to be troubled with crashes in the game (not yet atleast) but I do still have the memory leak/deterioration over time, playing for around 1 hour and the fps ingame starts bouncing all over the place and it starts stuttering like crazy which basically makes the game unplayable 😕

  • MadDoctor45
    2 posts

    Before 1.04 dropped, I rary experienced any crashes, at all. Ever.

    After it dropped, I can get them every few minutes.

    However, I generally found that I can play for a few more hours if I clear all the cache files in Valhalla's documents folder.

    With one big exception so far...

    I got all 11 tablets to get Excalibur, and when I get within 400 miles? Km? Whatever the numbers in this game mean...

    Whenever I get within the general vicinity of where the sword is, the game consistently crashes every single time I get too close.

    To help investigate the issue...

    I start from the south, at the synch point directly south of the nearby tablet cave... I pass that cave on my way there...

    And as I go up some hills and into some woods, the game crashes. Every. Single

    I've adjusted settings all I over the place, I'm currently having the game verify itself...

    But damn... this sword had better be really amazing if it apparently breaks the game this much. Xp

  • MadDoctor45
    2 posts


    The game has corrupted all but one of my save files and set me back by several HOURS

  • epheriss
    3 posts

    I have same problems. Before no game crashes. Now game is crashing in every 15 minuts. Duplicate items still not fixed. Remove this patch omg.

  • Suzuki-Stumpy
    2 posts

    Since today's update of Valhalla it's proving impossible for me to play for any length of time. Suffering constant crashes to desktop now whereas (apart from the occasional glitch) it worked perfectly fine on the previous patch.

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