ubisoft discussions

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  • J.Amerine
    1 posts

    "Picked up our trail hold on" is constantly spammed whenever I enter combat.

    The raids are a constant spam of it, over and over and over.

    I had a world event that glitched where I was supposed to escort a pregnant woman. I don't know if that is what started it; just a theory.

    But wow this sucks so bad.

  • Klamhest
    10 posts

  • Zorek67
    13 posts

    @raski0611 lmao, seems that it will take some times before audio is fixed

  • Tadiian
    16 posts

    @zorek67 Link got removed. What was it?

  • zhead_
    Original poster 31 posts

    @tadiian I think it was a job opening for ubisoft. Related to sound

  • Raski0611
    107 posts


    When you Google search for Ubisoft Montreal Sound director you can apply for the Job, cause they search for one.

    The Guy who find Out about the Low Audio Bitrate should got hired, at least temorary as bugfixer

  • Kryane
    1 posts

    Same sounds problems too. The sounds sample rate is horrible, and sound levels are dumb.
    Espacially in the French version (the main characters sounds are unbearables, the climbing voice effect is like a roar of deer, with 200% volume level of others effects ...)
    Impossible to play like that, I'll ask a refund if nothing is fixed soon...

  • TheKofiX
    1 posts

    The audio is awful and definitely bad enough to ruin the immersion on any good pair of headphones... The audio mixed with numerous bugs (such as this https://streamable.com/8w9rci WATCH UNTILL THE END) makes the game almost unplayable 😕 On top of that they have even been hiding/deleting threads that show the issues or complaints about stuff like the audio which is weird as [censored] to say the least...

  • Kronekki
    1 posts

    Hi all,

    Couldn't find a thread with my specific sound issue so I'm trying out my luck here.

    I have both a headset and 2.0 stereo connected to my PC. Stereo is connected via AUX-wire to motherboard and headset with USB.

    Issue is that some sounds are missing whenever I'd like to use my stereos to play. All dialogue is missing, Eivors' footsteps are missing and various other sounds are missing while some environmental sounds can be heard (trees, water, wind) and background music. This makes it unplayable and forces me to use my headset.

    I do not have any missing sounds with my headset, which I think makes this issue very interesting. I didn't find any sound settings in-game which would have impact on this.

    I've never had this kind of issue with any other videogame.

    Any idea what is causing this issue and how to fix it?

  • Lord_Ethcaz
    5 posts

    Why is this still not fixed?

    While running on grass in a field, my footsteps are literally deafening ... I've turned sound effects down to 15% to make it bearable... 😕
    Also, when I swing my axe in an open field, Eivor's grunt echoes like he's in a small cave.
    Who is in charge of this?

  • Bansheedragon75
    13 posts

    I only recently got this game and I want to add my voice to the horrible sound as well.
    I noticed it as soon as I got into my first dialogue, Eivors voice sounds very loud where as the others are very low and sometimes barely audible as if they were talking to me from very far away.

    I see this thread is almost a year old and it's still this bad.
    How hard can it be to actually balance the audio to a point where its even?
    Is the audio so entwined with the rest of the code that it would take years to fix or is it just that Ubisoft simply do not care what their customers think once they have our money?

  • Ubi-Nacho
    Ubisoft Support Staff 1736 posts

    @bansheedragon75 Hello there. Thank you for getting in touch.

    In regards to the audio for Eivors voice, it's very much the former of your statements that has affected our ability to fix this issue. Due to technical constraints and other priority issues, we will not be implementing a fix for these specific cases. We recommend adjusting subtitles and other sound settings to help aid comprehension of the NPCs in any situations where the sound is not perfectly balanced.

    Other audio issues are still being reported and passed along to the development team for further investigation. Ongoing investigations include work on other sound effects and mixing, which we welcome players to contact us about with their experiences.

    Apologies for any inconvenience caused. This was most likely not the response you were hoping for. Hopefully you still feel able to contact us with any other problems you need assistance with.
    Thank you.

    Official Response
  • Bansheedragon75
    13 posts

    @ubi-nacho Yes you are right it's not the response I was hoping for, but it is what I have come to expect from Ubisoft.
    You develop a game where the sound is terribly unbalanced and do it in such a way that even trying to fix is difficult at best, and when the players complain about to they get the kind of reply I get here which quite frankly sounds like the usual "it's too much work so we can't be bothered to try and fix it because reasons" I have come to expect from big corporations like Ubisoft.

    What the hell happened to quality control before you release a product?

  • Ubi-Borealis
    Ubisoft Support Staff 6078 posts

    Thank you for taking the time to share your feedback with us, @Bansheedragon75. I apologise for any disappointment caused, and will share your concerns with the dedicated teams. You can read the full statement from the development team regarding the volume of Eivor's voice below:

    Thank you for reaching out regarding the audio levels of Eivor's voice. Due to technical constraints and other priority issues, we will not be implementing a fix for these specific cases. We recommend adjusting subtitles and other sound settings to help aid comprehension of the NPCs in any situations where the sound is not perfectly balanced.

    As mentioned by my colleague @Ubi-Nacho, the development team are carrying out investigations into other audio issues that have been reported. I'd recommend checking out our Megathread list for more information about these. If you are encountering any of the other audio issues that are being investigated here, please feel welcome to share your report in the dedicated Megathread.

    Thank you 😊

    Official Response
  • Rookfoot
    17 posts

    Am playing now; have played 41 hours.

    The sound issues I have is foosteps are too loud.

    Initally I found dialogue levels too low. However there is a setting to increase dialogue levels. (Before increasing the setting for dialogue volume, I could barely hear a word of dialogue.)

    With dialogue levels increased footsteps are still too loud. Clunk, clunk, clunk, everywhere you go, and even on grass. Sadly it does lower the quality-of-life of playing the game.

    I came looking to see if there was a fix or option that anyone knew of, to make footsteps quieter.

  • Ubi-Orion
    Ubisoft Support Staff 1252 posts


    Hey there.

    The team are aware of and continue to investigate inconsistent sound levels of sound effects, this is not the same issue as mentioned in the thread regarding Eivor's voice.

    I have passed this on to the team investigating the issue.


    Official Response

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