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  • MikeyStatham
    Original poster 2 posts

    Stuck in ‘The Swan-Road Home’ quest, can anybody help me with this please?

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  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts
    Best Answer

    Hello there!

    As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

    If you encounter any further trouble with "The Swan-Road Home," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

    Thanks! 😊

    Official Response
  • MikeyStatham
    Original poster 2 posts

    Can any one help with these please?

  • LoMein...
    1 posts

    I show up to ragnarssons encampment in england and apparently theres supposed to be a fight triggered followed by a cutscene but neither happen for me on Xbox One S. Quest details dont show up either.

  • Ubi-Baron
    Ubisoft Support Staff 788 posts

    @LoMein Thank you for contacting us.

    Are there no Bandits in the camp when you arrive? There should be some dialogue from Sigurd and then when you dock it should play a Cutscene.

    Are you able to Dock or get of the ship or are you stuck on it?

    One thing we'd certainly advise, if you haven't already is reloading an older save and clearing your consoles cache with a power cycle.

    Official Response
  • DravynVapesInk
    1 posts

    I'm literally in the same boat but nothing has worked. I even went as far as to Uninstaller and reinstalling the game

  • Blow420Dro
    2 posts

    @lomein how can they release a game with this many known bugs its ridiculous

  • R3r5
    2 posts

    I went to England, got to the chain and got it down, after that I got a cinematic cut-scene to Ragnarssons encampment but when I arrived there I couldnt continu the quest(Saw that my level was to low) so I went back to norway and came back once my level was high enough but now I cant start the quest and im stuck. someone help me pls.

  • Ubi-Baron
    Ubisoft Support Staff 788 posts

    Apologies for the delayed response.

    Would you be able to provide us with the details request above to help us look into this?

    Official Response
  • Lukeb283
    4 posts

    @ubi-baron I have the same problem. What happened on mine is I did get a cut scene first time round but I died then when I respawned it was like I couldn't carry on with the quests. Now it just says I'm on the swan road quest but I have no way of progressing it. I didn't know what was going on at first and I have done a few raids and other things for around 9 hours just to realise I can't progress the quest. If this can't be fixed and I have to restart from a previous save I would rather not a d ask for my money back

  • Ubi-Baron
    Ubisoft Support Staff 788 posts

    @lukeb283 Thank you for getting back to us.

    Could you provide us with a video or screenshots of what Ravensthrope looks like in your Save?

    Official Response
  • slenderella
    1 posts

    Hi,
    I'm stuck in Swan - Road home. The raid started as expected but I died in the battle and now the mission won't restart. Tried some other activities on the map before returning, but still nothing.

  • Lukeb283
    4 posts

    @ubi-baron I can't because it wont let me upload a picture. Can someone just fix it soon because I'm feeling like asking for a refund in the next few days if its not fixed.

  • Ubi-Baron
    Ubisoft Support Staff 788 posts

    @lukeb283 You can upload the image to a hosting site such an Imgur or for a video to YouTube and then link them here.

    This would be the best way to provide that.

    Official Response
  • Shaggy_in_CA
    3 posts

    After dropping the chain in Grantebridgescire and getting back into the longship, the cut scene never happens. The NPCs talk for a few minutes but the boat never leaves. The game says "Reach Haldan's Settlement" at the top left but the longship just sits at the shore of Grantebridgescire. NPCs occasionally get up and stretch, I guess they're bored too. The map is available but no actions are possible, Eivor is stuck in his seat with only the ability to look around, he can't get up or do anything else. I've tried reloading, playing through the section again to make sure that I completed everything but to no avail. It sounds like a bug similar to some others that make it unable to progress, but I haven't been able to find any referencing this part of the game.

    I am on an Xbox One Elite system, patch is 1.0.2.

  • Lukeb283
    4 posts

    @ubi-baron that's long. I have requested a refund. Ain't waiting any longer, who knows how long it's going to take to sort this problem out and I can see plenty more problems people are coming across.

  • Shaggy_in_CA
    3 posts

    I've been stuck between completion of the small mission of dropping the chain at the river mouth and the cutscene for over a week. Eivor gets back in the longship, some conversation takes place but the ship never leaves. I posted to these forums last week but never got a reply from support. Have not been able to reach anyone at Ubisoft to even acknowledge the problem. I haven't seen anyone else report being stuck in the place where I am. I was hoping the update this morning would fix it, but behavior is identical. I am incredibly disappointed that not only a mere 10 hours into this game I can no longer progress, but Ubisoft support also appears impossible to engage to get any help.

  • ilikeapplejuice
    4 posts

    I haven't played in two weeks as I've been waiting for the inevitable patch. It now crashes more.

    Before, I'd get quite a way through the cutscene, sometimes past the baptism in the river, before it would freeze with the audio carrying on. Now, the first time I loaded I got less than a second. After changing loads of graphics settings to see if it made a difference, it now either goes to a black screen after I click load, or the load screen immediately freezes. I've tried loading older saves as well. These crashes were happening all the time before this cutscene as well, it's just that this seems to be one that persistent restarts can't get me through.

    I can't even run the benchmark on lowest graphical settings. It immediately freezes.

    RTX2070 SUPER with latest drivers.

    I've gone to fill in a support case, but my only option to submit is a disabled livechat button.

    I'm fully expecting there's nothing I can do, the game just isn't ready, and maybe a patch in March will give me some value for the £50 I spent.

  • Skw4ll4
    15 posts

    I've played more than 10 hours since I got stuck in this quest, so no chance I'm just starting a new game.

    After breaking the chain in the quest, I've gotten back on my ship and gone to Halfdans Settlement. Here I meet the fake vikings, kill them, and nothing happens - when I go to my longhouse, nothing is there.

    Hence I am stuck in this quest, and cannot continue.

    I have tried verifying my files (playing on PC), changing my graphics settings, loading different save games, travelling back/forth to Norway etc etc etc. I cannot get around the bug?!

  • Skw4ll4
    15 posts

    @slenderella I'm also stuck here - not because I died, at least as far as I remember, but all my map legends of the quest are gone, and nothing happens once I've broken the chain, gone back to my ship, and sailed to the settlement.

  • Skw4ll4
    15 posts

    I have the exact same issue on PC, started in patch 1.0.3 but continues in 1.0.4.

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