ubisoft discussions

quick-suggestions

  1. home
  2. categories.25.name
  3. categories.542.name
  4. categories.549.name
  5. [RESOLVED] Screen Tearing on Series X|S | POST HERE
locked

  • locked topic_solved [RESOLVED] Screen Tearing on Series X|S | POST HERE

    technical issue xbox series xs
    41 likes/247 replies/10485 views
    FrosteR.
    Original poster ubisoft:x-posts, 5

    Is there any reason why the awful screen tearing on the Series X (and from what I've read, also on the One X) isn't mentioned at all in the ''known issues'' list? It is incredibly jarring, especially during cutscenes. Apparently enabling VRR fixes it, but my TV doesn't support that (and I think most people don't own a TV that supports VRR)

    wlinn751 DreiKelch409621 ragehu Buff-Me-Ubi topic:replies_to_this_post, 4
    41 likes

    • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Keo
    Ubisoft Support Staff ubisoft:x-posts, 5770
    Best Answer

    Hi Vikings!

    I am currently doing a routine check-up on the megathreads. It was announced in June 2022 that the development team would be unable to continue looking into potential solutions to instances of screen tearing or FPS drops. After ongoing improvements aimed to fully address the issue it was not be possible to resolve this concern completely for all players.

    As this particular issue will no longer be investigated we will now lock this thread.

    If you do experience any issues with screen tearing of FPS drops on your console then please go through the troubleshooting if you haven't already done so then try again.

    official-response
    “We work in the Dark, to serve the Light. We are Assassins.”🦅
    0 likes
  • LordoftheRing5
    ubisoft:x-posts, 1

    Screen tearing on the series X. Dont understand how this is happening given the fact this was meant to be the first big next gen game to showcase what next gen can do.

    Will there be a fix soon?

    Doomofman one_reply_to_this_post
    7 likes
  • Doomofman
    ubisoft:x-posts, 1

    @lordofthering5 Having the same issue here. The tearing is really bad. Horribly stutter in cut scenes as well

    4 likes
  • notonlyhuman
    ubisoft:x-posts, 4

    The tearing on Series X is terrible.
    Have to stop playing the game until it's resolved.
    Game is totally unplayable in current state!

    7 likes
  • wlinn751
    ubisoft:x-posts, 1

    @froster I’ve noticed this on Series X as well. Console is set to output 60Hz to my LG B7 & the game seems more than able to run at 60 FPS consistently, so the tearing is very odd. Almost feels like the framerate is uncapped & there’s no vertical sync?

    FrosteR. Wwaldir topic:replies_to_this_post, 2
    10 likes
  • FrosteR.
    Original poster ubisoft:x-posts, 5

    @wlinn751 Yeah exactly

    stuntg0007 one_reply_to_this_post
    6 likes
  • stuntg0007
    ubisoft:x-posts, 7

    @froster

    games absolutely fine on my TV. Weird one

    FrosteR. one_reply_to_this_post
    2 likes
  • matscotty
    ubisoft:x-posts, 12

    Same issue on my Samsung UA60

    5 likes
  • CancelToDebug
    ubisoft:x-posts, 11

    Same issue with my Sony KD-XF9005. Ubi must either assume everyone has a VRR TV or forgot the V-Sync toggle 🙂

    7 likes
  • FrosteR.
    Original poster ubisoft:x-posts, 5

    @stuntg0007 I suppose your TV allows VRR?

    stuntg0007 one_reply_to_this_post
    2 likes
  • CancelToDebug
    ubisoft:x-posts, 11

    Any acknowledgement from Ubisoft yet?

    FrosteR. one_reply_to_this_post
    6 likes
  • sloopage
    ubisoft:x-posts, 6

    Having the same issue with Xbox One X on a 4K Toshiba. Very annoying!

    7 likes
  • notonlyhuman
    ubisoft:x-posts, 4

    Same issue!
    The game is just unplayable!
    Please Ubi fix the tearing problem!

    9 likes
  • FrosteR.
    Original poster ubisoft:x-posts, 5

    @canceltodebug Nothing yet, they seem to be completely ignoring it so far.

    11 likes
  • MattyPollo
    ubisoft:x-posts, 9

    I can't believe it was released like this. I get screen tearing just by looking up and down. Playing on Sony Bravia.

    6 likes
  • xXhencheXx
    ubisoft:x-posts, 7

    Hi,

    Same problem here

    I'm on Xbox Series X and Sony A1 OLED 4K. One X too

    6 likes
  • bandhole
    ubisoft:x-posts, 1

    I'm seeing screen tearing on my Bravia x900E and Xbox Series X.

    ziggurcat one_reply_to_this_post
    6 likes
  • Simleads
    ubisoft:x-posts, 9

    Hi,

    Finally had a good session on ACV today on Series X. Beautiful looking game, but theres some horrible screen tearing particularly in cutscenes and built up areas. I’m hoping a fix is being worked on as this issue is getting a LOT of complaints on forums and social media.

    NinjaslayerX Darkmidgar topic:replies_to_this_post, 2
    6 likes
  • FrosteR.
    Original poster ubisoft:x-posts, 5

    I have a Philips 49PUS8503 TV FYI

    7 likes
  • HULKSMASH666
    ubisoft:x-posts, 2

    I am also having the same issue, it was fine until I got to the first big town. I have played other games with zero screen tearing, thought it was a thing of the past with next gen until now. Very annoying.

    6 likes

Suggested Topics