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  • Cubittus
    Original poster 2 posts

    Hi,

    I preordered Assassins Creed Valhalla Gold Edition from Amazon and recieved the Amazon download code for The Way of the Berserker on Nov 9th. I entered that code on the redeem.ubisoft.com/assassins-creed-valhalla site and chose my platform (PS4) and it indicated success.

    Soon after I recieved a 'Thankyou for redeeming your code' from you, dated Nov 9th 11:26 GMT. That email said I would recieve a second email on launch day with PS4 unlock instructions.

    I've waited a couple of days but I have still not recieved the second email, and have no PS4 unlock code.

    Please could you look into this.

    Thanks

    PS, I tried to open a case on support.ubisoft.com, but it won't let me as Live Chat is unavailable and the Email button returns 'There was an error processing your request'!


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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Swaggins
    Community Manager 429 posts

    Hey there,

    This is an issue that has been raised to the team and they have confirmed that codes are being sent out, but are subject to delays due to volumes.

    Apologies for any inconvenience.

    Official Response
  • Cubittus
    Original poster 2 posts

    I just received the email with the PS4 code and it works just fine.

    Thanks!

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