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  • Ubi-Borealis
    Ubisoft Support Staff 1883 posts

    Thanks for sharing your experience with us, @SBNina. I'm glad to hear you've been able to progress in "The Big Finish."

    If players are able to reload an earlier save, I'd recommend giving this workaround a try. If you're unable to reload a previous save, I would like to assure you all that the development team intend to resolve all of the issues encountered during "The Big Finish" in a future update. We don't yet have a confirmed ETA for when this update will be released. Once we have more information, it will be shared within this thread and in the News & Announcements forum.

    Thanks! 😊

    Official Response
  • UnloosedOrange6
    1 posts

    Re: [Softlock after buggy Builder boss fight](/topic/80441/softlock-after-buggy-builder-boss-fight)

  • Hallowmont
    2 posts

    Its been half a year and I still cant progress "The Big Finish" questline in Asgard. I defeated the Builder boss and the cutscene thats supposed to occur afterwards never started. I see only the corpse of the builder and if i go near it, it disappears. The tower is also blocked by invisible walls that i can only glitch through dismounting my mount to get inside the tower and mounting my mount to get outside of the tower. Seriously. Its been 6 months, you released the first DLC already and you STILL havent fixed this?

  • Boxcarwill32
    2 posts

    @hallowmont

    I had the same issue and waited for a fix. A couple of minutes ago decided to play and go to Asgard. Soon as I get there there is a cutscene unlike before where it said defeat the builder (defeated him already). Looks like it was fixed. I will do a manual save just in case. Mission now: use the gate to jotunheim. Also I have done the mission, gate to jotunheim weeks ago but the next day I played and went to Asgard that's where defeat the builder issue started for me.

  • Ubi-Borealis
    Ubisoft Support Staff 1883 posts

    Hello there @Hallowmont & @Boxcarwill32 ! Welcome to the forums 🙂

    I'm sorry to hear that you've encountered trouble in "The Big Finish" after defeating the Builder. Thank you for taking the time to share your report with us. The development team have been investigating this issue further, and are planning to deploy a fix in a future update. We don't yet have a confirmed ETA for when this update will be released. As soon as we have more information to share, it will be posted within this thread and in the News & Announcements forum.

    @Boxcarwill32 - Thank you for sharing your experience with "The Big Finish." After triggering that new cutscene, have you been able to progress further with the Asgard and Jotunheim questlines? If so, please can you provide us with an update.

    Thank you 😊

    Official Response
  • Boxcarwill32
    2 posts

    @ubi-borealis

    Hi,

    Yes I was able to use the gate to jotunheim and then back to asgard to bound the wolf. Looks like this was the end of the game (no scrolling credits though). I also saved often this time just in case. Hope this info helps.

  • Ubi-Borealis
    Ubisoft Support Staff 1883 posts

    Thanks for confirming that for me, @Boxcarwill32. I'm glad to hear that you've been able to successfully complete the Asgard arc. Thank you for sharing your experience with us 🙂

    Official Response
  • Hallowmont
    2 posts

    @boxcarwill32 nothing happened for me, though i found a new friend:

  • Ubi-Borealis
    Ubisoft Support Staff 1883 posts

    That's certainly a strange occurrence, @Hallowmont! I know Asgard is full of magic, but this is some odd witchcraft at play. Would you be able to open a new thread about this issue so we can take a closer look at what could be causing this to happen to your mount? That way, we can avoid going off-topic within this thread.

    Thanks! 😊

    Official Response
  • FreakzHS
    13 posts

    Hello,

    I bring some good news.
    I finally managed to get the Gods arc done.
    To get the cutscene triggering, I simply loaded my current save (which was 95% with everything done but not Asgard/Jötunheim) like 3 or 4 times while getting back to Asgard each time, got back to it the 4th time and it triggered the cutscene as soon as I entered Asgard.

    I hope this will help some of you.

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