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  • Baelzar
    Original poster 2 posts

    If your Epic Games PC installation of Assassin's Creed: Valhalla isn't launching at all - when you either try to launch from within the Epic Games program or via the shortcut that was created and it gives you nothing, no splash screen, just....nothing....this fix worked for me.

    Go into your install directory (in my case C:\Program Files\Epic Games\AssassinsCreedValhalla) and double click ACValhalla.exe. That allowed the Ubisoft Connect Launcher to update, which is apparently necessary.

    THEN I was able to get it to launch, either by using the existing desktop shortcut, the Epic Games program Launch button, or double-clicking ACValhalla.exe. Hope this helps someone. Skal!

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  • GuitarRock59
    1 posts

    @baelzar super helpful and worked, thank you!

  • yoyohoss
    1 posts

    @baelzar its asking me for an activation code, which I don't have even tho i bought the game on epic

  • CimmarianG
    1 posts

    @yoyohoss
    Mine is doing the same. I bought through Epic, I do not have an activation key for Ubisoft connect. Any solutions?

  • chrono2979
    1 posts

    Thanks! Your solution worked for me as well. But something I don't understand is that the Ubisoft Connect client is now downloading another 50GB of data for the game. But the Epic Store already did that. I don't understand...

  • kiltedjock1
    1 posts

    at that point when it asks you for an activation code...close it and relaunch from epic again....worked for me

  • Talthorn
    1 posts

    @baelzar This worked for me. Thank you!

    Also noticed people mentioned they need activation keys even though they bought through epic. I had to log into ubisoft through my epic account to activate. I did this during the download.

  • NickVVB66
    1 posts

    it said it couldn't find de program file.

  • WildHunt
    221 posts

    @chrono2979 That could be related to another issue with the Epic Game Launcher which I recently sent as a support ticket: when you verify files on Epic you may go back a version (I think it sends you back to the launch version). So if you find your game is missing content (missing armor, Yule event ends prematurely) after you have verified your files on Epic, just verify them using Ubisoft Connect and it should bring you back to the current version but this would mean a massive download, it won't just replace a few files.

  • emintd21
    1 posts

    above solution helped me thanks, for activation key you need to download "google authenticator" this program will give you a code. i downloaded it to my smartphone.

  • acidxburn125
    1 posts

    You don't need to redownload the full 50 GB. once the Ubisoft launcher opens on the left side there is locate game files point it at c/program files/epic games/ac Valhalla. and then the update is only about 4GB. hope this helps

  • blu_sleeper
    1 posts

    @chrono2979 Good for you. Mine is 91.65 gb after downloading 60 gb or so lol....pathetic. Was so excited to play too...

  • Murphy1822
    1 posts

    @baelzar https://www.ubisoft.com/en-us/help/article/activating-your-ubisoft-game-from-epic-games-store/000065272 incase any one is still having this issue. This worked for me. If it doesn't work then try other fixes in this thread.

  • TaKenLoU
    1 posts

    Bro this is so [censored] stupid. Thank you for this fix. I had reinstalled twice, didn't think to go to the directory and manually launch the .exe.

    Why, Ubisoft?

  • Ubi-Keo
    Ubisoft Support Staff 4278 posts

    Hi @takenlou apologies for the late response.

    I'm pleased to hear that you were able to resolve this issue following the suggestion from Baelzar.

    This is not an issue that we are aware of, however I have forwarded this feedback on to the relevant team.

    If you experience any further issues, please let us know.

    Official Response
  • Too_Kwuacked
    1 posts

    @blu_sleeper Good for you. Mines another 126 gb 😐

  • Ubi-Thrupney
    Ubisoft Support Staff 2677 posts

    Hey there @too_kwuacked , thanks for reaching out about this. I'm sorry you'd faced an issue when trying to launch Valhalla from Epic.

    I gather you're trying the workaround suggested by other players, and I appreciate you letting us know. This isn't something that should be happening in the first place, though, so I'd like to investigate. Can you give me a bit more information about what happened when you tried to start up Valhalla? Was there a splash screen or any error message? Or did nothing at all happen?

    Can you also tell me if you tried any of the steps from our troubleshooting guide, and if they made any difference when trying to launch the game?

    With this information, I'll have a better idea of how to investigate this further, in case it happens to other players. Thanks very much for your help with this 🙂

    Official Response
  • bastiwe86
    1 posts

    @baelzar Worked out for me, thanks a lot. I had to close Epic and Ubisoft Launcher first.

  • Ubi-WheelyDuck
    Ubisoft Support Staff 977 posts

    Hey @bastiwe86,

    Thanks for sharing your experience with this.

    If ever we can help in the future, just let us know.

    Official Response
  • SaylonHunt777
    1 posts

    I had the same issue, tried some things from the troubleshooting site but none of them were working. executing the .exe did it for me but after the Uplay update the game went on and asked for a 87 Gb install. So I closed and re opened the client as someone above mentioned. Still after that the game keeps tryin' to get me download those 87 GB.
    Is this normal? Will i have to download another patch after this?
    If anyone has this game running fine already, could you tell us how much does your file actually weights.
    Thanks in advance.

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