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  • Font81
    19 posts

    I was expecting news from ubisoft support on this matter and stopped playing for a week due to this bug but since day 1 they are still investigating... so I did Taken from Granted again and this time I chose to romance Randvi since we can have 2 strikes and still get the good ending,Same result, the 2 quests (carrying the torch and taken from granted) disappear from completed quests after the loading of the manual save. Tove on both choices (now it´s not the time and romance) is in the tattoo shop. guess no problem with this-But Randvi still has the romance dialogue options...

    As i did a save during the taken for granted quest (before drinking contest) i loaded it and carrying the torch was already gone from completed quests.

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts
    Best Answer

    Hello there!
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for "Taken for Granted" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
    If you are still encountering issues with "Taken for Granted" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
    Thank you! 😊

    Official Response
  • R4MPZY
    13 posts

    @font81 Yeah.... I had this issue back in mid-November, have dropped the game and been waiting on a fix ever since, i dont think Ubisoft wants me to play the game anymore.

  • KingRogers23
    4 posts

    So disappointed this hasn’t been fixed yet, haven’t touch the game since the 17th of November. I’ve done a good job dodging spoilers up to this point but I know this has an impact on the ending and the story along the way. I don’t want to change the options I want to pick because of a bug. I’m also disgusted support stopped reaching back out to give us updates. Fix your game. I’ve played and beaten every AC game, this series has been a staple for me since I’ve been young, and I’ve always played these games making the decisions I’ve wanted to make. One quest bug may seem trivial to developers but its not to some of the people who love your games.

  • niosanz
    1 posts

    I got this game for Christmas and have encountered the same problem as all of you mention in this thread. In "Taken for Granted" I chose "Now is not the time" because, poor Sigurd; I was willing to wait until the end of the game. But I changed my opinion a few hours of play later, and no autosafe was available, and I discovered this bug too late. I stopped playing too, waiting. And waiting. I thought this would've been solved by now, almost two months since the game was released. I guess we shall wait even more.

  • trickitrules
    10 posts

    Does anyone know whether the Title Update 1.1.1 will fix this issue?

  • Font81
    19 posts


    Guess not.
    I chose to go on with the game, with the "now is not the right time" option. The 2 quests disappear no matter the choice. If you didn´t plan on romancing Randvi spoiler, no difference until that poit, and apparently there´s no problem with Tove interactions. Some players say we can start a romance dialogue at the Forge and the Flame quest spoiler Hope that until i reach that quest they patch this issue...

    Pledged to Oxeneforscire next and completed everything but 1 wealth so far without major problems.... only a minor issue with chipping away quest, that even after completion Strong Soldiers and supply carts still have quest icons troughout the region.

  • R4MPZY
    13 posts

    @font81 I cant even do the quest anymore, the quest simply vanished from my game before i even picked it up. I saved right before Randvi and she had the quest marker. I went to work, came back and the quest marker was gone. So i dont even know if i can still romance Randvi even if i continue the game.

    Thanks Ubisoft for fixing this issue that has been here since mid-November, guess i'll just move on to other games and this will be my last AC game.

  • Zer0524
    9 posts

    so i did this quest yesterday and i have the same problem after reloading my latest checkpoint when i wanted to continue playing today...taken for granted isn't showed in my log of completed quests and i don't have the dialogue option for randvi to romance her..i see this game breaking bug has been a problem for over 2 months and it's not yet fixed...what the hell ubisoft, move!!

    @font81 i did the carrying the torch quest and tove is in the tattoo shop, however i have no option to talk to her..after the latest update lot of players can't talk to her to customize their evior..this is so frustrating, can they hurry up and fix all these issues, i really want to play this game but not like this

  • Zer0524
    9 posts
    This post is deleted!
  • WrightWayUp
    18 posts

    On PS5 v1.1.1 and this is still an ongoing bug/issue. Quest is completed but does not show up in Completed Quests and dialogue options disappear from Randvi on a reload, fast travel etc.

  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    Hello everyone,

    I just wanted to check in and reassure you all that this issue remains under investigation, and is not one that we have forgotten about. I sincerely apologise that we were unable to resolve this in the latest patch, as I know the romance options are a significant aspect of the game for many of you, and I will continue to provide you with the latest updates with regard to the investigation as soon as they become available to me.

    Having now finished Valhalla myself, I can confirm that at a later time, romance options with Randvi reopen if having selected "now is not the time" earlier in the story. However, the interactions offered are limited to spoiler and are not on the same scale as those offered by the relationship with Petra for instance (where you can spoiler). If that is not an issue for you, you can progress through the story with the assurance that this option will become available in the end - but if it is, rest assured that for those of you wanting to pursue a romantic relationship in the interim between telling Randvi "now is not the time" and the endgame, the investigation continues into why "Taken for Granted" disappears from the quest log along with the romance dialogue options. 🙂 I would however exercise caution with regard to your decision to romance Randvi - when you choose to do so, together with some other key decisions throughout the story, influences how the endgame goes for you. 👀

    As above, I'll keep you all updated with the investigation, and will share updates from the developers as and when they become available. They are still requesting that videos of the issue, as well as save files from affected players on PC and PS4, are provided for investigation. These can be submitted here in the thread and via a support case respectively. If having issues with opening a case, let me know so that I can assist you directly.

    @KingRogers23 We have not stopped delivering updates - there just has been no update from the developers regarding this issue at present. 😞 We'll keep you all updated with what we know.

    Thank you all again for your continued patience and understanding, and I hope to share some positive news soon! 🙂

    Official Response
  • Hessa882017
    2 posts

    Re: [Randvi romance bug](/topic/83922/randvi-romance-bug)

    I can not romance randvi or petra as female evior
    why/ i even replay the game again but the same problem
    even randvi`s kiss is removed (when she confessed top the tower)

    I really want romance her as the female lead not the male

  • Zer0524
    9 posts

    @ubi-woofer yes i would like to pursue the "now is not the time" option without being limited by the bug so i hope this can be fixed as soon as possible, i see it's an on-going issue for already two months, that's so long:-/ the newest patch made even "carrying the torch" quest disappear from my log of completed quests so i cannot customize evior now. hot fix for these two issues would be nice.

  • hayd014
    2 posts

    My last comment on here was on the 17th November and I have checked to see if the game-breaking bug has been resolved in every update that has been released. Unfortuantly this still seems to be the case. The romantic chat options were not even a possibility for me as the quest had bugged itself during the drinking challenge against randvi. From this I was unable to continue the quest which further dowm the line caused me to be unable to finish the story as after I finished claiming grantbridgeshire I was unable to interact with Randvi at the war table and this is still the case.

    Extremely dissapointed that a game breaking bug like this still hasnt been resolved. Really do regret purchasing this ultimate edition for this game where I was expecting to play the 2 expansions for the game. But since i cant continue in the game where I am i wont be playing the DLC when they ever come out ethier.

  • R4MPZY
    13 posts

    @ubi-woofer You said the option to continue reopens at a later time, is that also true when you could not even select the "now is not the time" option? My quest disappeared before i could even start it. It is beyond my understanding that there would only be 2 "real" romance options, and 1 of them being bugged since release without any fix. How was this never noticed during bug testing ?

    If only Soma was romanceable sigh

  • Mirula
    3 posts

    @ubi-woofer So we don't have to "strengthen" the current issues going on in the settlement to show that we experience similar issues? On Xbox One X I have the same problem with Randvi and Tova (quest disappearing after completing and them not being interactable/romancable), but when I try to support a case on it the website doesn't let me choose an option to submit a bug.

    What is your advice on how to deal with it right now? Just continue on after choosing "now is not the right time", or reloading a save and wait with doing the quest?

    I've completed that quest today so for me it would only be 1 hour of progress being lost. I really hope they come with a fix for these bugs soon, because they prevent character customisation AND major romances in the game..

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts

    Hey all!

    @Zer0524 - We appreciate your ongoing patience as the development teams looks at this further, and we hope to have news of an update to share with you all soon! I'm afraid at this moment we are unable to provide a definite ETA for this, so please keep an eye out within the forums. Additionally, you may want to check out this thread for more information regarding the issue with Tove.

    @hayd014 - I'm sorry to hear this. Please be assured that the team is investigating this issue further. Once we have any news to share regarding the investigation, it will be posted within this thread, so please do keep an eye out for this. Thank you!

    @R4MPZY - I'm afraid I'm not entirely sure. As Ubi-Woofer mentioned earlier in the thread, they encountered this issue themselves in-game and were later given the option to romance Randvi again following the selection of "now is not the time," so it's possible the option may reopen to you as well, even if you were unable to make a choice yourself. I do agree, though - I would definitely like a couple more romance options (Soma and Birna would be at the top of my list for sure)!

    If any of you play on PC/PS4, please consider opening a support ticket and submitting your save files for further investigation as well! This would be very helpful in taking a closer look at the issue. Thank you!

    Official Response
  • R4MPZY
    13 posts

    @ubi-borealis It is actually a sign of relief that some ubisoft employees also like other characters as possible romance options ( Soma & Birna ) even if it may never happen.

    And yes it has been said that the option to romance Randvi reopens later in the game if you made the "now is not the time" choice, but what is bugging me is that i was never able to even make that choice ( or even start the Randvi quests ).

    So i'm a little concerned i would finish AC:V, doing everything there is to do, and end up being unable to romance Randvi ( i know Petra is another romance option but i want my Eivor to romance another Viking, sorry Petra 😛 )

  • Font81
    19 posts

    Just finished the game and got the platinum trophy.

    Can confirm that speaking with randvi at Gunnars wedding opens the romance option. I had chosen the "now it´s not the right time" - taken for granted quest.

  • Zer0524
    9 posts

    @ubi-borealis @ubi-woofer hello there, it's been MONTHS and the issue is still present. "taken for granted" is still not in my finished quests log and i cannot romance randvi after i chose the option "right now is not the right time" she acts as if nothing ever happened, i can only talk about the alliance map with her. any updates on when this is going to be fixed? waiting for such important fix so long is quite disappointing. and yes i know the option will come up later but that's towards the end of the game and i would like to romance her now.

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