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  • shyam3010
    84 posts

    @doner07 No worries 🙂

  • susan_o
    2 posts

    It's been quite long since this bug is persisting. I am already too deep into the game to start over...actually on the last mission with almost almost everything cleared in England (like 99%)
    175+ hours just wandering around and waiting for the newly patches /DLC's and update for the romance with Randvi.
    Surely the engineers and the team is doing their best, hope u guys fix this soon!

  • Ark1080
    1 posts

    Same issue, "Let's talk about us" option is gone. I'm at the end of the game for the second time with the entire map completed and Sig just ended the marriage with Randvi. I had hoped the option would reappear this time. Especially after the big update that added river raiding. Its Feb 2021 and I'm on PC. Not sure they are going to fix this...

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    Hi folks! I wanted to thank you all for your continued patience with our teams while they continue to investigate this issue with "Taken for Granted" disappearing from the completed quests list, preventing the "Let's talk about us" option from appearing. As of right now, this issue is still being looked into, so I do not have any other information to share. However, I will continue to track any updates for this issue and will provide new details here when possible.

    Official Response
  • ManfishMcCoy
    16 posts

    4 Months later and nothing.
    Does anyone know if you go through with the romance option this early and the quest removes itself from the log if it still affects the ending? Shocking that such a potentially impactful quest is still so broken.

  • Ubi-Borealis
    Ubisoft Support Staff 4150 posts

    Hello there @ManfishMcCoy!

    Thanks for sharing your report with us. The development team is still investigating "Taken for Granted" disappearing from the quest log further. We currently have no new information to share from the investigation. Once we receive any updates, we will let you all know within this thread or in the News & Announcements forum.

    As for the ending: spoiler

    Thank you! 😊

    Official Response
  • Zer0524
    10 posts

    @ubi-borealis for 4 months we've been hearing the same thing..im sorry but this is appalling, how is such important bug not fixed yet? feels like developers are not really looking into it at all, im sure they would have come up with something already, 4 months is insane amount of time....and i heard spoiler:::::: something so important should be fixed asap, im so disappoined...

  • KingRogers23
    4 posts

    November 17... I’ve been waiting since November 17 for this damn bug to be fixed. At this point there truly is no excuse. It’s because you’ve already gotten my money and everybody else’s money who’s experiencing this. I can guarantee if there was a bug that brought down the whole shop system that would be hot fixed in days, can’t stop your revenue. I don’t know if you all put the 2 fresh development interns on fixing this, but it’s clear this holds priority in the eyes of no one. Do I need to promise to buy more packs in the shop? What if I promise to still buy all the AC games even after this? Do we all have to promise to buy all your time boosters? What’s it going to take? I don’t want to hear for the 5th time “send over saves it’ll help” and “Im sorry, we only know what the developers tell us” I don’t care, and I don’t want to hear it. Tell us when they have began to give a damn about the people who have already shelled out money to them, and have been waiting patiently for this to be fixed. This is disgusting. We are so far past excuses at this stage. To be honest, I’m mostly upset with myself for caring at this stage still. What truly is the point? Fix your game and fix it now. Show people that have already paid for your game they matter too. Not just the ones you want to keep around for expansion pass #6 next year.

  • Ubi-Borealis
    Ubisoft Support Staff 4150 posts

    Hello there!

    @Zer0524 and @KingRogers23 - Thank you for taking the time to share your feedback with us. I'm sorry for any disappointment that has been caused. I have reached out to the development team for an update on the investigation, and they are still take a closer look at "Taken for Granted" disappearing from the quest log.

    Please note that we are unable to share unconfirmed details from the investigations, such as details regarding fixes or providing ETAs when there are none available. Rest assured once we have any new information to share from the investigation, we will let you all know within this thread and within the News & Announcements forum.

    Thank you 🙂

    Official Response
  • claud1o-
    50 posts
    Hello there!

    @Zer0524 and @KingRogers23 - Thank you for taking the time to share your feedback with us. I'm sorry for any disappointment that has been caused. I have reached out to the development team for an update on the investigation, and they are still take a closer look at "Taken for Granted" disappearing from the quest log.

    Please note that we are unable to share unconfirmed details from the investigations, such as details regarding fixes or providing ETAs when there are none available. Rest assured once we have any new information to share from the investigation, we will let you all know within this thread and within the News & Announcements forum.

    Thank you 🙂


    I can't believe my eyes - I reported this issue on Nov 16, I come back now to check what happened since and all i see is "the dev team is taking a closer look at the issue".

    This is ridiculous.

    The Titanic sank with more dignity.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @claud1o I apologize for the time it has taken the teams to resolve this issue. I can understand how disheartening it can be to not see an issue you've been facing resolved yet, but please rest assured that the teams are working extremely hard to make sure the reported issues are looked into and fixes are implemented as quickly as possible. We greatly appreciate your patience and understanding in the meantime and will continue to share any updates we have both here and on the News and Announcements forum.

    Official Response
  • Doner07
    31 posts

    @ubiexcellent working hard? Sure, they work hard to finish dlc and fix some not even worth mentioning bugs. They can't fix this and can't fix bug with A Brewing Storm mission which btw is game breaking bug. I brought ubisoft+ just for this game and now i cant even finish it because of few bugs which exist from the begining so don't tell us they are working extremly hard. They don't care about that, they working on dlc to make another profit. Who cares about game breaking bugs in the middle of story when we already paid for game and can't refund it. All i can say is that i won't be paying for another ubisoft+ subscription or buying another Ubisoft titles, ofc i will play them if they will be good but i will wait for "free version" of the game if you know what i mean. I think it's fair because i paid to play and finish this game but i can't and i can't get my money back so yeah, they are thievs and i will treat them as a thievs. I will not give them a single penny anymore and i will gladly "rob" them by playing "free versions" of their future games #FUbisoft

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello everyone,

    Please accept my apologies for the delayed reply.

    Good news, I have an update for everyone! 🙂 The development team was able to reproduce this issue and I can see that the fix is planned to be released with a future update. Once the resolution is live, we are going to let everyone know through the patch notes and we will update this thread as well.

    If you have any additional questions, please let us know.

    Official Response
  • Mewbone
    1 posts

    5+ months for a major main story bug is honestly inexcusable no matter which way you twist it, I appreciate that the support staff acknowledge the issue but it's apparent that it's not much of a priority in the devs eyes, guess all that time is invested into making new helix packs instead.

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @Mewbone,

    I'm really sorry to hear about your experience.

    As I mentioned in my previous post, the fix is already planned for the future update 🙂 Once it's live, we are going to let everyone know both through this thread and the patch notes.

    Apologies for any inconvenience caused by this and if you have any other questions or concerns, please let us know.

    Official Response
  • KingRogers23
    4 posts

    When is the estimated date this is planned to be fixed? Please no fluff, I’m tired of maybes. If it’s not exact I don’t care, just something semi concrete. It looked like there was a bit of a pattern for updates at or before the the 15th of the month. If the times already passed and I’ve somehow missed it can we please get a hot fix. Thank you.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @kingrogers23 Hi there! As it stands, this information hasn't been shared with us yet, but mirroring what my colleague Ubi-Mark mentioned above, we will update this thread with specific dates as soon as possible.

    Official Response
  • RynoRanger117
    1 posts

    Hello everyone,

    So it seems that I've encountered my first major bug through the game. I've got 60 hours in on the Xbox One, and so far it's been flawless for me. Absolutely amazing. But unfortunately, the "Taken For Granted" quest has caused a multitude of issues and kind of halted my gameplay at the moment. After triggering the dialogue with Randvi and doing the "Taken For Granted" quest line, the add'l dialogue option to romance her later on disappears and a series of quests I'd completed after the exchange has also disappeared. Yet, the game processes that those quests are complete/kept the items I'd earned from them. It's just dialogue options and the completed quest menu bugging out at this point. I am eager to dive further in to the story and exploration, but I'm afraid of going too far if the fix for this issue will require us reverting to an older save. So for the time being, I'm meandering in Asgard and Ravensthorpe. Is there any clarification on this topic? I know it is a known issue by many, but I just want to clarify 2 things:

    1. Can we continue our progression in the game without worry of us needing to revert to a past save for when this problem is fixed?
    2. Have any others encountered the issue of other quests getting removed from "completed quests" after "Taken For Granted" as well?


    Anyways, I hope this helps. I'll also include some screenshots below of what the quests that were completed looked like before and then how they got removed after. Thank you so much and I look forward to this issue hopefully being resolved soon!
    Before the bug:
    undefined
    After the bug:
    undefined

  • DragonHale1
    8 posts

    It is the same for me. I haven't actually checked the quest log to see if it disappeared since I initially didn't think much of it (after all, I didn't want to Romance Randvi just yet, so I didn't concern myself with it and just continued to play).

    As soon as I finished the quest, I had the romance dialog available to "talk about us", but if I loaded other saves the dialog would disappear. I tired like three or four times to finish the quest and keep the dialog, but eventually I gave up. No matter what I did the dialog would disapepar after a bit.

    I kept playing and I never saw the dialog ever again. I hope that if they fix this it will affect my saved files because I am like 40 or so hours into the game and I am not starting over for Randvi, but it would be cool to have her by my side.

  • Ubi-Borealis
    Ubisoft Support Staff 4150 posts

    Hello there!

    @RynoRanger117 - Thanks for taking the time to share this detailed report with us, and to include screenshots. I'm sorry to hear that "Taken for Granted" has disappeared from your quest log. As shared by @Ubi-Mark, the development team plan to fix this issue in a future update.

    We haven't been told that an older save will be needed. However progressing in the game is at your own discretion. I wouldn't be able to comment on players who lost "Taken for Granted" from their quest log losing other quests as well. I know there have been reports of other quests disappearing from a player's quest log after completion. If you find that any other quests are missing from your completed quest log, please don't hesitate to reach out so we can take a closer look at this.

    @DragonHale1 - Thanks for sharing your experience with us. As soon as we have more information regarding the fix, we will share it with you all in the forums.

    Thanks! 😊

    Official Response

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