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  • krohnjw
    16 posts

    @ubi-woofer So, in other words: Thanks for your money, we'll prioritize new events and content over delivering a working game in a reasonable time frame. This wasn't an early access game, and looking at the number of open support threads, it is still riddled with game breaking bugs. How can one reasonably take this stance of communication without any communication of expected timelines? We're coming up on the *3rd* month of this being completely broken at this point.

  • Ubi-Woofer
    Ubisoft Support Staff 1009 posts
    Best Answer

    Hello everyone, sorry to double post, but I come bearing exciting news!

    I’m pleased to say that TU 1.1.1 was announced last night, and will be released today on January 14th! In this patch, we have a fix for the issue in “Settling Down” whereby a blackscreen would prevent progression after constructing Gunnar’s forge / Blacksmith shop.

    After the patch is deployed, please try again to build the forge and you should find that you are now able to proceed into your settlement and get to exploring the rest of Ravensthorpe. If you experience any issues, you should of course feel welcome to communicate those with us here, and we’ll get those looked into as soon as possible!

    Thank you all for your patience regarding this issue, and I hope that today's patch will fix it for all of you and allow you to continue on your journey across England. 🙂

    Official Response
  • guest-0qO2eiWo
    1 posts

    Saddens me the hype for this game and I can't get any further than the settling down Misson, xbox one.


    :::

  • soundslikewill
    1 posts

    Can't play this, can't play Cyberpunk. What a disappointing Winter release season.

  • jsncutler6
    5 posts

    I don't know what to say...I've been as cooperative as possible in the process/progress with this bug--giving you my save game (proving the problem, by the way), being polite and patient--but I've lost faith in your ability to fix our problem. It's been a long time, now. @Ubi-Woofer You're just doing your job so this is not reflecting on you, but Ubisoft has lost me as a customer. I've played since Assassin's Creed, the first game, and I've been looking forward to the new Far Cry as well despite the low quality of the previous release, but I will not purchase any more of 'em.

    At this point, since it seems refunds are out of the question, the only way I can see my mind getting changed is if our bug is rectified AND we are all listed as beta testers in the game's credits--THAT might make all of this worth it.

    Never before have I experienced such a broken game--and I'm including Cyberpunk in this reckoning--because this Settling Down bug wasn't even the first game-breaking bug I encountered (solutions to the others were provided by users, by the way, and not by Ubisoft).

    I feel not only disappointed but also betrayed. The silver lining is that I can see the truth of the situation...and of Ubisoft's priorities.

  • paradigm23
    3 posts
    This post is deleted!
  • paradigm23
    3 posts

    @jsncutler6

    Any word on fixing this. I got the game for Christmas and I am 10 hours in. I don’t want to start over because what if it happens again. I can’t seem to find any “new” information or progress on the “settling down” quest bug.

  • Ubi-Woofer
    Ubisoft Support Staff 1009 posts

    @jsncutler6 @paradigm23 As I previously advised, a fix for this issue is planned and scheduled for an upcoming patch, however we don't have a confirmed release date for this patch yet. We'll share more news as soon as we are able. I fully appreciate the frustration, particularly as this issue blocks further progress, so I'll keep you all in the loop as best as I can. 🙂

    Official Response
  • Jlanelson
    2 posts

    I’ve read through all of the replies here and I’m absolutely and thoroughly disappointed in Ubisoft to say the least. I’ve purchased every single Assassin’s Creed and this is the first game that I’ve been unable to continue with no resolution in sight. No patch, nothing.

    Wow. I can’t believe I paid $79.99 for a game that is seriously incomplete and at this point unplayable because I can’t progress ahead in the game at all. I can’t bring it back to Best Buy because they won’t return games that have been opened. Ubisoft you really dropped the ball here. This game should NEVER have been released in the condition it’s in.

    I would like to see something done to fix this problem and WITHOUT losing all the progress I’ve made in my game! If the patch is released and I’ve wasted all this time, I will be returning the game to Best Buy, demanding a refund and NEVER ever buying another game from you again.

    This is garbage.....please fix this issue Ubisoft

  • Jlanelson
    2 posts

    @nd4horse

    There is a major problem with many other people just like yourself who are unable to continue further in the game because of this glitch that needs a patch to fix it ASAP. More info in this thread here:

    https://discussions.ubisoft.com/topic/80519/unable-to-progress-with-settling-down-post-here/147

  • krohnjw
    16 posts

    We did it! Now into month 3 of this bug completely blocking game progress and a fully missed Yule festival! Will we hit month 4? What further content will be locked behind game progress we cannot make?

  • Ubi-Woofer
    Ubisoft Support Staff 1009 posts

    @Jlanelson I am sorry to hear of your disappointment with Assassin's Creed Valhalla. As previously communicated a fix is due to be implemented in an upcoming update to the game, and I should have some more information to share on this subject soon. Please do continue to follow this thread for the latest updates.

    @krohnjw As above, I should be receiving an update with regard to this quest soon - I'll keep you all updated with the latest information about the upcoming fix.

    Official Response
  • Ubi-Woofer
    Ubisoft Support Staff 1009 posts
    Best Answer

    Hello everyone, sorry to double post, but I come bearing exciting news!

    I’m pleased to say that TU 1.1.1 was announced last night, and will be released today on January 14th! In this patch, we have a fix for the issue in “Settling Down” whereby a blackscreen would prevent progression after constructing Gunnar’s forge / Blacksmith shop.

    After the patch is deployed, please try again to build the forge and you should find that you are now able to proceed into your settlement and get to exploring the rest of Ravensthorpe. If you experience any issues, you should of course feel welcome to communicate those with us here, and we’ll get those looked into as soon as possible!

    Thank you all for your patience regarding this issue, and I hope that today's patch will fix it for all of you and allow you to continue on your journey across England. 🙂

    Official Response
  • paradigm23
    3 posts

    Thank you. It’s fixed and I can progress!
    @ubi-woofer

  • Dbjs2009
    8 posts

    @Ubi-Woofer That didn't fix the root of the problem which is the NPC blacksmith, everytime I try to upgrade something with him the game crashes after a few seconds. Now there's a whole chapter with him and this makes it impossible for me to progress through the story because everytime I interact with him the game crashes, why can't this game be fixed? It's been months since release?!!!

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    @paradigm23 - We're glad to hear this! Good luck with the rest of your adventures with Eivor! 😊

    @Dbjs2009 - I'm sorry to hear that you're still having issues when interacting with Gunnar. Do these crashes still persist following TU 1.1.1? If so, can you let us know if you get any error messages at all when this happens? If you have any videos to share, this will be helpful in letting us take a closer look. Thanks!

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello there,

    As we have received no further reports of this issue happening in-game following the release of TU 1.1.1, we will now be locking this thread. If you continue to encounter trouble with "Settling Down," please don't hesitate to open up a new thread. A member of the player support team will take a closer look as soon as they are able to.

    Thank you 😊

    Official Response

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