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  • sunny22hd
    2 posts

    when its ready the new update? thank you.

  • Ubi-Woofer
    Ubisoft Support Staff 1081 posts

    Hey everyone,

    I'm afraid that I don't have any additional information about the fix for this issue at the moment. 😞 It is scheduled for an upcoming patch, and the details of the patch are not known in full as yet. Once they become available, I'll be sure to update everyone here.

    In terms of the Yule Festival, I sincerely apologise for any disruption this issue is causing with regard to the event. Please let me know if you are able to progress with "Settling Down" and complete either of the Ledecestrescire or Grantebridgescire quest arcs in order to participate in the meantime.

    Thank you all for your continued patience and understanding.

    Official Response
  • krohnjw
    16 posts

    @ubi-woofer Are you asking if someone, somehow, manages to progress with this quest without the patch to be able to proceed to a new arc in order to participate in the Yule Festival event to let you know? This feels like madness...How is one supposed to progress here and start a new quest arc without the fix for this issue being deployed?

  • FierceFighting
    2 posts

    same issue over here. setteling down, the game crashed when blacksmith hud was built. after that no continuation of quest possible.

  • krohnjw
    16 posts

    @Ubi-Woofer Another week, another week of silence on all fronts. It's easy to thank everyone for their patience when they've already paid a company for a game and sit and hope it actually gets fixed.

    Given we're a mere 12 days from this heading into month 3 of this game breaking bug not being resolved, what are the odds this actually gets fixed before then, or before the Yule festival ends?

  • Ubi-Woofer
    Ubisoft Support Staff 1081 posts

    @krohnjw In reply to your original response to my last post - I was saying that if anyone manages to work around the issues with this quest prior to the fix being implemented, to please let me know; we have seen it in other scenarios that workarounds are found that can resolve the issue prior to the formal patch, so in the event that one is found by someone, I would really like to know about it so that I can share this knowledge with those investigating and managing this issue. Completing either the Ledecesterscire or Grantebridgescire arcs is needed in order to access the Yule Festival, so that's why I mentioned those specifically in addition.

    With regard to the fix, there has been no update since my previous post. When I am able to share more specifics about when the fix will be implemented and in which update, I will reply again here. 🙂

    Official Response
  • krohnjw
    16 posts

    @ubi-woofer So, in other words: Thanks for your money, we'll prioritize new events and content over delivering a working game in a reasonable time frame. This wasn't an early access game, and looking at the number of open support threads, it is still riddled with game breaking bugs. How can one reasonably take this stance of communication without any communication of expected timelines? We're coming up on the *3rd* month of this being completely broken at this point.

  • guest-0qO2eiWo
    1 posts

    Saddens me the hype for this game and I can't get any further than the settling down Misson, xbox one.


    :::

  • soundslikewill
    1 posts

    Can't play this, can't play Cyberpunk. What a disappointing Winter release season.

  • jsncutler6
    5 posts

    I don't know what to say...I've been as cooperative as possible in the process/progress with this bug--giving you my save game (proving the problem, by the way), being polite and patient--but I've lost faith in your ability to fix our problem. It's been a long time, now. @Ubi-Woofer You're just doing your job so this is not reflecting on you, but Ubisoft has lost me as a customer. I've played since Assassin's Creed, the first game, and I've been looking forward to the new Far Cry as well despite the low quality of the previous release, but I will not purchase any more of 'em.

    At this point, since it seems refunds are out of the question, the only way I can see my mind getting changed is if our bug is rectified AND we are all listed as beta testers in the game's credits--THAT might make all of this worth it.

    Never before have I experienced such a broken game--and I'm including Cyberpunk in this reckoning--because this Settling Down bug wasn't even the first game-breaking bug I encountered (solutions to the others were provided by users, by the way, and not by Ubisoft).

    I feel not only disappointed but also betrayed. The silver lining is that I can see the truth of the situation...and of Ubisoft's priorities.

  • paradigm23
    3 posts
    This post is deleted!
  • paradigm23
    3 posts

    @jsncutler6

    Any word on fixing this. I got the game for Christmas and I am 10 hours in. I don’t want to start over because what if it happens again. I can’t seem to find any “new” information or progress on the “settling down” quest bug.

  • Ubi-Woofer
    Ubisoft Support Staff 1081 posts

    @jsncutler6 @paradigm23 As I previously advised, a fix for this issue is planned and scheduled for an upcoming patch, however we don't have a confirmed release date for this patch yet. We'll share more news as soon as we are able. I fully appreciate the frustration, particularly as this issue blocks further progress, so I'll keep you all in the loop as best as I can. 🙂

    Official Response
  • Jlanelson
    2 posts

    I’ve read through all of the replies here and I’m absolutely and thoroughly disappointed in Ubisoft to say the least. I’ve purchased every single Assassin’s Creed and this is the first game that I’ve been unable to continue with no resolution in sight. No patch, nothing.

    Wow. I can’t believe I paid $79.99 for a game that is seriously incomplete and at this point unplayable because I can’t progress ahead in the game at all. I can’t bring it back to Best Buy because they won’t return games that have been opened. Ubisoft you really dropped the ball here. This game should NEVER have been released in the condition it’s in.

    I would like to see something done to fix this problem and WITHOUT losing all the progress I’ve made in my game! If the patch is released and I’ve wasted all this time, I will be returning the game to Best Buy, demanding a refund and NEVER ever buying another game from you again.

    This is garbage.....please fix this issue Ubisoft

  • Jlanelson
    2 posts

    @nd4horse

    There is a major problem with many other people just like yourself who are unable to continue further in the game because of this glitch that needs a patch to fix it ASAP. More info in this thread here:

    https://discussions.ubisoft.com/topic/80519/unable-to-progress-with-settling-down-post-here/147

  • krohnjw
    16 posts

    We did it! Now into month 3 of this bug completely blocking game progress and a fully missed Yule festival! Will we hit month 4? What further content will be locked behind game progress we cannot make?

  • Ubi-Woofer
    Ubisoft Support Staff 1081 posts

    @Jlanelson I am sorry to hear of your disappointment with Assassin's Creed Valhalla. As previously communicated a fix is due to be implemented in an upcoming update to the game, and I should have some more information to share on this subject soon. Please do continue to follow this thread for the latest updates.

    @krohnjw As above, I should be receiving an update with regard to this quest soon - I'll keep you all updated with the latest information about the upcoming fix.

    Official Response
  • Ubi-Woofer
    Ubisoft Support Staff 1081 posts

    Hello everyone, sorry to double post, but I come bearing exciting news!

    I’m pleased to say that TU 1.1.1 was announced last night, and will be released today on January 14th! In this patch, we have a fix for the issue in “Settling Down” whereby a blackscreen would prevent progression after constructing Gunnar’s forge / Blacksmith shop.

    After the patch is deployed, please try again to build the forge and you should find that you are now able to proceed into your settlement and get to exploring the rest of Ravensthorpe. If you experience any issues, you should of course feel welcome to communicate those with us here, and we’ll get those looked into as soon as possible!

    Thank you all for your patience regarding this issue, and I hope that today's patch will fix it for all of you and allow you to continue on your journey across England. 🙂

    Official Response
  • paradigm23
    3 posts

    Thank you. It’s fixed and I can progress!
    @ubi-woofer

  • Dbjs2009
    8 posts

    @Ubi-Woofer That didn't fix the root of the problem which is the NPC blacksmith, everytime I try to upgrade something with him the game crashes after a few seconds. Now there's a whole chapter with him and this makes it impossible for me to progress through the story because everytime I interact with him the game crashes, why can't this game be fixed? It's been months since release?!!!

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