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  • irisho_iris
    1 posts

    Writing in 2021 still stuck may i just skip that part and keep moving or just del this game instead? Thank you ubi

  • Ubi-Borealis
    Ubisoft Support Staff 4193 posts

    Hello there @irisho_iris! Welcome to the forums 🙂

    Thanks for taking the time to share your experience with "The Mysterious Berserker" with us. Would you be able to provide us with more information about the exact issue you're encountering?

    • Which task are you are struggling with (e.g. "Feed Bullhead to Njal" or "Follow Njal")
    • Can you provide a link to short video clip demonstrating the issue (on YouTube or a similar site)
    • Can you try reloading a previous save / desyncing and resuming to see if this allows you to progress?
    • Have you been able to try either of the workarounds previously shared within this thread (to use a boat or mount to lure Njal onward)? Did these work or not?


    Thanks! 😊

    Official Response
  • Gleel72
    1 posts

    I talked to Bjorn and cannot speak to the bear.

  • Ubi-Mark.
    Ubisoft Support Staff 1750 posts

    Hello @Gleel72,

    Sorry to hear that you are unable to proceed with this quest.

    Can you please provide us with more details from below, so we can pass them along to the ongoing investigation? 🙂

    • Which task are you are struggling with (e.g. "Feed Bullhead to Njal" or "Follow Njal")
    • Can you provide a link to short video clip demonstrating the issue (on YouTube or a similar site)
    • Can you try reloading a previous save / desyncing and resuming to see if this allows you to progress?
    • Have you been able to try either of the workarounds previously shared within this thread (to use a boat or mount to lure Njal onward)? Did these work or not?


    Many thanks and apologies for any inconvenience caused by this. If you have any additional questions, please let us know.

    Official Response
  • ZzzVsBravo
    1 posts

    The bear can be literally pushed with a canoe, use eagle to look for boat, get in boat, use some finesse and push the MF to land. lol, a "speak" prompt appears, cutscene ensues.

  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts

    Thanks for sharing a workaround that worked for you, @ZzzVsBravo. I hope that it might help any players still affected by the issue with Njal being stuck in the water to get him moving again!

    If anyone is still experiencing issues with this quest, please answer the questions myself and my colleagues have posted previously, and we'll be happy to try and assist you further. Thanks! 🙂

    Official Response
  • ZohanSmithy
    1 posts

    Xbox series x, so I completed everything up to where the berserker is fighting the mercinaries after the fishing bit, I killed the Saxons and he now just stands there on the cliff with the bear with green dots above their heads but I'm unable to speak to him to complete/get any further in this quest. I've rebooted/exit re enter animus changed location nothing works at all and the other thing is there is no quest reset for it which would mean staring it again which I don't mind to see if that fixes it but this really needs fixing ubi please get your QA's on it many thanks

  • Ubi-Borealis
    Ubisoft Support Staff 4193 posts

    Hello there @ZohanSmithy! Welcome to the forums 🙂

    I'm sorry to hear you've encountered trouble when playing through "The Mysterious Berserker" quest. Thank you for taking the time to share your experience with us, as well as the troubleshooting steps you've tried. I've checked with the development team, and I can see that they intend to deploy a fix for this quest in a future update! We don't yet have a confirmed ETA for when this update will be released. As soon as we have more definite information to share, we will let you know within this thread and within the News & Announcements forum.

    Thank you 😊

    Official Response
  • itsyouboi41
    1 posts

    It won’t even let talk to the bear at the beginning of the quest

  • Ubi-Borealis
    Ubisoft Support Staff 4193 posts

    Hello there @itsyouboi41! Welcome to the forums 🙂

    I'm sorry to hear that you're unable to interact with Njal during "The Mysterious Berserker." To help us to take a closer look at this, would you be able to send us a video which shows how you're unable to progress with this quest?

    Can you also include your Quest Log, showing that you have the quests for "The Way of the Berserker" active in your menu?

    I recommend uploading your video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread.

    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 4193 posts

    Hello there!

    Following the release of TU 1.3.0, the development team has marked this issue when interacting with Njal as resolved.

    If you are still unable to progress in "The Mysterious Berserker" due to being unable to interact with Njal, please can you provide us a video which shows the following:

    • You have the latest Title Update installed on your platform. You can check this in the bottom right-hand corner of the main game menu.
    • That you are unable to interact with Njal to progress in "The Mysterious Berserker."


    I'd recommend uploading your video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread. We can then forward this to the development team for a closer look.

    Thanks! 😊

    Official Response
  • ChangoMorado
    14 posts

    @ubi-borealis I'm now running patch 1.3.1 and I've encountered the unable to follow Njal bug. It originally occurred on an older patch version (can't remember which), but has persisted every time I've revisited the area to try again. Note that I've already been through the game previously in another saved game & managed to get through the event, but this time I cannot.

    Submitted under case#15388915. I've included a video, but it's not very informative, just showing the inability to do anything.

  • Ubi-Keo
    Ubisoft Support Staff 2480 posts

    @changomorado I'm sorry to hear that you are still experiencing issues progressing in "The Mysterious Berserker" due to being unable to interact with Njal.

    I can confirm that this issue has been reopened and the development team are investigating further.

    Please keep checking here, the known issues list and the news and announcements page for updates.

    Official Response
  • Ubi-Keo
    Ubisoft Support Staff 2480 posts

    Hi Vikings,

    Following the release of TU 1.3.0, the development team marked this issue when interacting with Njal as resolved.

    However we have since received reports that some players are still experiencing this issue, therefore the development team have reopened it and are investigating further.

    If you are still unable to progress in "The Mysterious Berserker" due to being unable to interact with Njal, then please provide us with a video which shows the following:

    • You have the latest Title Update installed on your platform. You can check this in the bottom right-hand corner of the main game menu.
    • That you are unable to interact with Njal to progress in "The Mysterious Berserker."


    I'd recommend uploading your video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread. We can then forward this to the development team for a closer look.

    Official Response

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