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  • Ubi-Borealis
    Ubisoft Support Staff 1316 posts

    Hey all!

    I apologise for the delayed update. The development team is still investigating this issue further, and at this moment in time we have no further updates to share regarding this. Once we have more news to share, it will be posted within the thread, so please keep an eye out!

    If you're encountering this issue in-game, please could you answer the information Ubi-Woofer requested in an earlier post. Additionally, we are still looking to collect the save files of affected players on PC/PS4. If you're able to provide save files, please can you open a support ticket and submit your saves for further investigation. Once you've done this, please share your ticket number within the thread so we can ensure that the data is passed on to the development team. Thank you!

    @Agarwaen_42 - Would you be able to provide the information requested by Ubi-Woofer earlier in the thread? As you play on PC as well, would you be able to submit your save file for investigation, using the steps they've provided in their post below. Once you've created a support ticket, please share the case number here so we can ensure the data is passed on to the development team. Thanks! 🙂

    @crossboy5 - Thanks for providing that information for us! I've passed this report to the development team to see if it will assist in the investigation. I'm glad to hear that you were able to resolve the issue and proceed with the quest.

    @pistlpacknmama - I'm sorry to hear that you're experiencing this issue in-game. At this moment in time, the development team is still investigating the issue further. We hope to have a fix available in a future update, but we currently cannot provide a definite ETA for when this will be. To assist with the investigation, would you be able to provide us with the following information:

    • Task that you are struggling with (e.g. "Feed Bullhead to Njal" or "Follow Njal")
    • Link to short video clip demonstrating the issue (on YouTube or a similar site)
    • Confirmation of trying reloading a previous save / desyncing and resuming
    • Confirmation of whether the two workarounds previously posted (to use a boat or mount to lure Njal onward) worked or not


    Thank you! 😊

    Official Response
  • kirk1701007
    18 posts

    I also have the exact same bug on my xbox one. The mission will not go to the the next phase it just says to follow the bear. I have just caught the fish but the option to feed the bear never shows up agean all it says is to follow the bear .

  • pistlpacknmama
    3 posts

    @ubi-borealis
    neither of the workarounds worked. I had to reload a previous save putting me back before starting that quest. However, since that problem, I have not been able to create a new save...ever. The best I can do is quick save or let the game autosave. This is not good.

  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    @kirk1701007 - Can you please provide the information previously requested in the format outlined, as well as a video of the issue with following Njal? Thank you!

    @pistlpacknmama - Can you please confirm that the issue with creating a new save game persists for you after TU 1.1.2 was deployed? Are you also still stuck on this quest, and if so, which objective is failing to complete for you? Thank you!

    Official Response
  • irisho_iris
    1 posts

    Writing in 2021 still stuck may i just skip that part and keep moving or just del this game instead? Thank you ubi

  • Ubi-Borealis
    Ubisoft Support Staff 1316 posts

    Hello there @irisho_iris! Welcome to the forums 🙂

    Thanks for taking the time to share your experience with "The Mysterious Berserker" with us. Would you be able to provide us with more information about the exact issue you're encountering?

    • Which task are you are struggling with (e.g. "Feed Bullhead to Njal" or "Follow Njal")
    • Can you provide a link to short video clip demonstrating the issue (on YouTube or a similar site)
    • Can you try reloading a previous save / desyncing and resuming to see if this allows you to progress?
    • Have you been able to try either of the workarounds previously shared within this thread (to use a boat or mount to lure Njal onward)? Did these work or not?


    Thanks! 😊

    Official Response
  • Gleel72
    1 posts

    I talked to Bjorn and cannot speak to the bear.

  • Ubi-Mark.
    Ubisoft Support Staff 400 posts

    Hello @Gleel72,

    Sorry to hear that you are unable to proceed with this quest.

    Can you please provide us with more details from below, so we can pass them along to the ongoing investigation? 🙂

    • Which task are you are struggling with (e.g. "Feed Bullhead to Njal" or "Follow Njal")
    • Can you provide a link to short video clip demonstrating the issue (on YouTube or a similar site)
    • Can you try reloading a previous save / desyncing and resuming to see if this allows you to progress?
    • Have you been able to try either of the workarounds previously shared within this thread (to use a boat or mount to lure Njal onward)? Did these work or not?


    Many thanks and apologies for any inconvenience caused by this. If you have any additional questions, please let us know.

    Official Response
  • ZzzVsBravo
    1 posts

    The bear can be literally pushed with a canoe, use eagle to look for boat, get in boat, use some finesse and push the MF to land. lol, a "speak" prompt appears, cutscene ensues.

  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    Thanks for sharing a workaround that worked for you, @ZzzVsBravo. I hope that it might help any players still affected by the issue with Njal being stuck in the water to get him moving again!

    If anyone is still experiencing issues with this quest, please answer the questions myself and my colleagues have posted previously, and we'll be happy to try and assist you further. Thanks! 🙂

    Official Response

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