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  • DirtySwaggEr93
    25 posts

    Come on ubisoft for goodness sake

  • Ubi-Borealis
    Ubisoft Support Staff 2929 posts
    Best Answer

    Hey everyone!

    I apologise for the delayed update. I'm sorry to see that some of you still encountered issues following the hotfix my colleague Ubi-Woofer mentioned earlier within this thread. Thank you for continuing to update this thread and for sharing your experiences with the issue.

    This issue was marked as resolved by the development team following the deployment of TU 1.1.1. If you are still unable to talk to Ubba following this update, please can you provide a video within the thread so we can pass this to the development team for further investigation. Thank you! 😊

    Tsarchasm5 - It looks like this thread addresses the missing treasure hoard in Eurvicscire. This issue should also now be resolved with the update of TU 1.1.1. I recently collected the treasure hoard in Eurvicscire myself! If you're still unable to find it, please can you update a more relevant thread (such as the one linked), or open up a new one. Thanks!

    Official Response
  • MKS_Chicken
    7 posts

    Stuck in the Sons of Ragnar main quest and can't talk to Ubba

  • MKS_Chicken
    7 posts

    @mks_chicken Play on PS4.

  • Ubi-Spud
    Ubisoft Support Staff 700 posts

    Hey there, I am sorry that you are unable to progress! Would you please verify your game files and check again? If the issues persist, could you please provide a video of the boats, as well as attempting to speak to Ebba?

    Official Response
  • Agent.Mohr
    2 posts


    That many questlines broken preventing progression?

    @Ubisoft you should be ashamed releasing this product.

    Having to explain to my little girl that she can't progress in the game is chore I'd be better off - one thing is minor stuff that is bugged but main quests?

    6 posts

    I’m know 48 hours in to the game done every side quest I can collected all the wealth and stuff but I still can not do the sons of Ragnar quest this is stupid know it’s been over a week fix it our refund us all

  • Petteflet88
    346 posts

    Ubisoft does not care. They are probably working on new skins etc., more moneyz.

  • BillyRaiders24
    1 posts

    Can't speak with ubba on sons of ragnar quest. Tried suggested workarounds with no luck on progress. Any idea on when Ubi will fix this?
    Love the game otherwise.

  • broyak
    8 posts

    55 hours in... Power 160 and I’m stuck on this stupid quest line because some idiot at Ubisoft hasn’t deemed it important to fix a bug that was reported 8 DAYS AGO!!!!! What’s it gonna take? A massive wave of refund requests?

  • Talant616
    2 posts

    Can we at least get an acknowledgement from Ubisoft support that this issue's being addressed, and potentially an ETA on when the fix could be available? I'm tempted to get a refund at this point, and then waiting for the game to go on sale before hopping back on.

  • DHangelfan16
    24 posts

    At this point, it's obvious they don't give a rats [censored].

    I'm having the same problem as everyone, and none of the solutions work.

    I've been playing since the original, when I was 15 years old.

    This will be my last AC game.

    How can you release a product that you know is broken, unless you're just a morally corrupt and evil entity?

    I can't believe I've just wasted my time and money, just be silently told to go [censored] myself by this company.


    They are literally thieves. They stole our money for a broken product. And don't tell me "aLL gAmEs HaVe gLiTcHeS!"

    I can't remember the last time I truly encountered a game breaking glitch outside of a [censored] PC port to console or something like that.

    You all should be ashamed, Ubisoft. Ashamed.

  • DHangelfan16
    24 posts

    Oh, but if anyone is interested, I do have a bunch of screenshots of ships glitching out on their sides and turned over.

    You know, in lieu of a WORKING GAME.

  • Rinadon93
    14 posts

    @ubi-swaggins how long is this going to take. Havent been able to complete the sons of ragnar quests since launch. People are loosing it at the moment if you guys care to acknowledge us the customers.

    1 posts

    @shredhard me paso lo mismo, todavía no lo solucione.. tu pudiste hacerlo ?

  • mookitheking
    3 posts

    Try to change language. I'm French and play in French. I have the same bug for the quest of the ragnarsson. I change language and I'm able to talk with ubbe

  • overksam
    7 posts

    PS4 user here.. also just standing infront of Ubba with the nice text "Speak to Ubba." and nothing to do.

  • EmoKid199387
    19 posts

    The bug is still happening even after a week of release it's so irritating

  • pappersvaggar
    3 posts

    there's a marker above his head but he's just standing in the same position and if i manage to push him a little bit he just runs back and stands there. the boat was on land at one point but that's gone now. i'm on ps4 and all of this is after the cutscene with the son btw.

    i've been stuck on this part for almost a week now, and i've tried every "fix" i could find.
    the only thing i haven't tried is starting a new game bc i don't want to lose over 30h and it doesn't feel worth it when the same thing can just happen again.

    would be nice to know if it's getting fixed any time soon or if i should just give up and come back to the game some time in the future.

  • Agony567
    16 posts

    For me i got to the Fort and when cut scene comes King Burgred speaks,no sound and voice are late,after then game crashes,restarted and game still crashes,i send 6 crash reports.

    I dont know what is a problem game works fine until here,i have i7 4790 ,GTX 1060 6GB Ti and 16 gb Ram.

    To give 60 euro for game and cannot play it now

  • UbiKobold
    Ubisoft Support Staff 541 posts

    Hey there everyone! Thank you for your continued patience and updates regarding this issue. The Game team is continuing to investigate this and is requesting save game files to further investigate. Please create a support ticket here >> http://support.ubi.com/Cases/New << and upload your save game file. Then, post your case number here and I can forward it up!

    Official Response

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