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  • TheZonk88
    57 posts

    @arn0low Hello there fellow owner of ACV

    You're at the Feedback section for this "new" Beta Forum.
    if you need some assistance from the Community, feel free to use the proper Subforum.
    "Player support" for example https://discussions.ubisoft.com/category/549

    Tearing isnt something Ubi can fix.

    tearing occurs when your FPS is higher than your Displays Refreshrate.
    Use V-Sync or cap the FPS in the Options to your Displays Refreshrate

  • MirkoID
    9 posts

    I have the same issue guys

  • Ubi-Ginge
    Ubisoft Support Staff 257 posts

    @menkib2 The devs are aware of this happening, and are currently looking into this in order to get it resolved

    Official Response
    1 posts

    The screen tear im experiencing is awful. Ive messed with every setting available trying to fix this. It is the worst in cutscenes outside of cutscenes the game seems to be running horribly.

  • Ubi-Raziel
    Ubisoft Support Staff 197 posts

    Hello everyone!

    I'm sorry you're being affected by screen tearing; I have reported this to our dev team and we'll work to get this fixed!

    Can everyone please confirm whether you are using the Xbox One X, or a different variant. Ideally I would also like to know the TV you're using, and a video presenting the issue would help us.

    Thank you!

    Official Response
  • chicohh
    2 posts

    @ubi-raziel massive screen tearing with the xbox series x version on a Samsung KS8000

  • D0MFTW
    5 posts


    I'm on One X. Tv is an LG B7

  • CornishZombie
    9 posts

    I'm getting the same issue on my Sony Bravia 50" 2018 model. I'm using the Xbox Series X. Getting awful screen tearing, making the game unplayable this really needs to be patched other games on the Series X on my TV are working fine.

    This game is very poorly optimised. 👎

  • CornishZombie
    9 posts

    There is also another discussion about this issue ill drop it in here too!


  • Tomkohler1991
    8 posts

    XBOX ONE X with a Phillips 50PUS7505. Almost constant screen tearing, really distracting to the point I don't want to play.

  • kaarma7
    1 posts

    Yep. Me too. Xbox one x. Is very very annoying. Patch needed please 🙏🏻

  • Tomkohler1991
    8 posts

    @kaarma7 looking on some of the other posts regarding this the screen tearing issue has now been acknowledged!

  • jeffclaire083
    9 posts

    same here Xbox series x on LG OLED C7 screen tearing 100% of the time during cut scenes, when in towns, villages,/ camps (anything with buildings) and periodically when roaming the land.

  • Ubi-Raziel
    Ubisoft Support Staff 197 posts

    Thank you everyone!

    Screen tearing usually happens if there is a big difference between refresh rate and FPS, so I was curious whether this happened with the same TV, or the same refresh rate.

    I've informed our team of everything so we'll hopefully hear back soon. Would anyone be able to provide a short video of this issue? A video of both an Xbox one X and Xbox Series X would be perfect.

    Thank you all again!

    Official Response
  • jeffclaire083
    9 posts

    I tried taking a video on my phone, but it's a crappy phone and it's hard to see the tearing from the video

  • Ehllfhire1
    86 posts

    @captnfrgskn console garbage issues

  • cMayhem85
    4 posts

    I have an Xbox One X on a Hisense 55" H8F.

    This is clearly a widespread issue on all Xbox consoles as there are several videos on youtube highlighting this issue and the game has only been out 3 days.

  • mskills
    10 posts

    i have the same problem, Xbox Series X and TV Sony X900E. Terrible screen tearing, just unplayable.

  • PiersSaunders
    8 posts


    Here's a good video - I have this exact problem.


    I have a Sony Bravia 55XD9305 LED

  • guest-ZvSD95Mb
    3 posts


    Crossposting for greater visibility.

    I am experiencing significant screen tearing in populated zones / heavy combat as well on Xbox Series X. I have a vizio E70 f1 that does NOT support VRR.

    Sadly, it seems this issue is not nearly as prevalent on the PS5 version, likely because vsync is enabled there (since no VRR support) whereas in the Xbox code, vsync is clearly disabled (since xbox supports VRR and is being used as a crutch since it effectively masks the issue entirely).

    Give the user an option to enable Vsync please! It hurts knowing that to enjoy this game in its full splendor I need to invest in a new $1000+ TV set. Most folks just don't have that extra cash laying about.

    That's my best guess to the issue in question, but I'm just a user!!!

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