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  • schaki95
    1 posts

    Same problem here they are not even reacting to my bug report.. Game breaking bug after the game is live for almost a month... Congrats..

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts
    Best Answer

    Hello all!

    Following the announcement of TU 1.2.0, I would like to reach out to you all with an update. The issue wherein Halfdan will not follow you into the room after the door has been forced open is due to be resolved in this update.

    This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.

    If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

    • You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
    • You are unable to proceed with the quest after forcing the door open.


    Thanks all! 😊

    Official Response
  • Chimichangas425
    6 posts

    @jbq I've also tried contacting them on Twitter etc. And no response anywhere. Really dissapointed....

  • Chimichangas425
    6 posts

    @schaki95 Their not replying to me either. Really unprofessional. Even just the slightest acknowledgment of the issue would mean heaps to us.

  • mattvlr
    2 posts

    I'm having the same issue, its the last quest I have to finish. I explored the area before the quest, and was able to force the door open early because an npc was following me around. Now Halfdan just stands by the ladder and I can't finish the story.

  • JBQ.
    Original poster 16 posts

    @Ubi-Woofer
    Can you please ack and add this thread to "Reported Issue Megathreads"? Thanks in advance.

    I think they tried to fix it as now I'm able to see "Force open" option again, but NPC it's not moving.

    Video: https://streamable.com/h69lct

  • JBQ.
    Original poster 16 posts
    This post is deleted!
  • ChronoBlitz
    1 posts

    I'm in the same boat. Had Petra following me from the "Have you seen this Man?" quest, and she helped "Force Open" instead of Halfdan. Now he either stays at the entrance, or follows you to the door and just stands there. Gives an option to "Force Open" the already open door, but Halfdan just stands and watches while you attempt to barge through thin air.

    Tried leaving the area, but doesn't reset.

  • guest-zuF5D5SF
    2 posts

    Halfdan is glitched/stuck in one spot & cannot transition to cut scene - have tried fast travel, sleeping in bed, completing other quests etc & it’s still stuck. Cannot advance/complete the game until resolved - please help!

    Same issue with Petra having forced the door open and came back to area later. Disappointed there isn’t a fix in place yet with this many people having a similar issue.

  • guest-zuF5D5SF
    2 posts
    This post is deleted!
  • mattvlr
    2 posts

    I would be really great if we could get a response in here or get this issue added to the Know Issues Thread. I can't finish the story now, after 65 hours of playtime it feels meaningless. Very Sad
    @Ubi-Spud

  • ChrisOctobrBorn
    2 posts

    Same issue here guys! It seems a game breaking bug for me after 55 hours I won’t start again or go back to previous saves hours before. So please UBISOFT tell us the solution.

  • CitedFever2
    1 posts

    Upon completion of the “Honor Has Two Edges” quest in the Eurvicscire Story Arc, the next quest “Road to Hamartia” does not begin or show its tracker on the map. When going into the “Quests” section of the pause menu the Eurvicscire Quest Log disappears completely, preventing completion of the story arc and the game itself. Please fix ASAP!

  • tbeast12
    5 posts

    Bug is still active. It just totally halted my 50 hour playthrough. Halfdan is standing right in front of the door with the option to force it open, but since the door is already open he does nothing. Please fix ASAP Ubisoft!

  • JBQ.
    Original poster 16 posts

    Ubisoft Support Team - can you FINALLY reply and acknowledge the issue? It's over 2 weeks now without any response from your side and we can't finish main story.

    [REMOVED]

  • Ubi-Woofer
    Ubisoft Support Staff 1033 posts

    Hello everyone,

    I'd like to preface this post by asking that you do not excessively tag members of the support team. We're working through the reports here on the forums as quickly as we can and we WILL get back to you - it is just taking a little longer due to the high number of posts we're seeing here at the moment. Tagging us does not speed up our reply and will not give you priority over the other reports, and should not be an abused feature. Thank you. 🙂

    Now, regarding the issue - it is already known to the development team and under investigation at the moment. I'll be passing on all of the reports and evidence so far provided in this thread to aid them further. If you could please continue to post videos showing the issue, as well as provide your save files in a support case and leave the case reference number in a reply in this thread, we'll be able to pass these additional resources forward as well and hopefully speed up the investigation.

    Some other questions I'd like to ask are the following:

    • Which platform are you playing on?
    • Did Petra help you to force the door rather than Halfdan, or how else did you open it if not?
    • Are you able to provide a video showing you forcing the door, and then Halfdan remaining stuck?


    Thank you for your patience and understanding.

    Official Response
  • ChrisOctobrBorn
    2 posts

    Dear Support!

    In my case:

    Which platform are you playing on?
    PC

    Did Petra help you to force the door rather than Halfdan, or how else did you open it if not?

    Yes, Petra just appeared from knowhere and opened the door with me. Then she just went outside. Halfdan is staying outside the room and he doesen’t move or interact.

    Are you able to provide a video showing you forcing the door, and then Halfdan remaining stuck?
    I have no video becasue the door is already open. I’m not able to close it or reopen it.

    Thank you in advance!

  • tbeast12
    5 posts

    @ubi-woofer thank y'all so much for responding! In my case:

    1) Playing on Xbox One

    2) An NPC from a mystery where he was supposed to follow me randomly followed me down into the ruins and appears when I went to force open the door. I think it was the blind man from "Path to the Wind-Blue" but I could be wrong.

    3) I'll try to post a video now. I'm standing at the open door and it still gives me to option and animation to force open. You can clearly see Halfdan standing behind the grate on the wall, but he is unable to move.


  • Ubi-Woofer
    Ubisoft Support Staff 1033 posts

    @ChrisOctobrBorn Thanks for these answers, I've forwarded them to the devs now! No worries if you can't show the door opening; would it be possible for you to show a video of Halfdan stuck in place at least? It would be helpful to also see which quests you currently have in your log and know which you previously completed before starting this quest. Thanks!

    @tbeast12 Thanks for your answers! If you're able to come back with a video it will be much appreciated 🙂

    Official Response
  • JBQ.
    Original poster 16 posts

    @Ubi-Woofer Thanks for response!

    Which platform are you playing on?
    PC

    Did Petra help you to force the door rather than Halfdan, or how else did you open it if not?
    Halfdan helped me with the door but he didn't enter the room so I tried fast travel to "reset" him.
    Since then he's stuck in one spot, not reacting to anything. I tried to lure some wolfs/deal fire damage to unblock him, unfortunately it didn't help.

    Are you able to provide a video showing you forcing the door, and then Halfdan remaining stuck?
    Halfdan stuck during forcing the door - https://streamable.com/av0gkb
    Halfdan stuck even when attacked by wolf - https://streamable.com/xb2t89

  • Ubi-Woofer
    Ubisoft Support Staff 1033 posts

    @JBQ You're welcome! Thanks for answering my questions and sending these videos over, it's much appreciated! I've sent those over to the developers now, and will let you know if I hear anything in response.

    Official Response

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