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  • lewisstorer89
    19 posts

    so basically, a majority of people didnt appear to be affected by this bug - but now the new xmas settlement thing got added, its ruined most peoples settlement?
    hahah

    Ubisoft thought they had problems before? Good luck now most peoples games are dead thanks to this, and even bigger bugs brought onto settlement by this newest Xmas add on.

    I want a refund at this point.
    Ive not played the game properly since like 3/4 of the way through November. Joke

  • Ubi-Borealis
    Ubisoft Support Staff 2131 posts
    Best Answer

    Hello all!

    I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein settlement NPCs couldn't be interacted with is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.

    If you are still encountering issues when interacting with settlement NPCs following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:
    - You have TU 1.2.1. installed. You can view this information in the opening game menu in the bottom right-hand corner.
    - The issue still occuring in-game.

    Thanks! 😊

    Official Response
  • Yankar
    1 posts

    Yo tampoco. Pc

  • Ccryosis
    2 posts

    @ubi-woofer


    Here is the link to video showing that I can only speak to the merchant and blacksmith. I'm hoping you start refunding the game for those who ask for it since this bug makes it impossible to complete the game.

  • SK_Gael
    4 posts

    Ey this needs to be handled now! Ubisoft released a broken game. We've been patient going on 6 weeks. Everyone here was cooperative, helpful, things started out nice, these are decent people, but what started as a post trying to help identify the problem has evolved into everyone here wanting a refund they deserve, and you owe.
    Yes, you owe them compensation regardless of the platform, and the retailer.
    The game is a complete mess, and instead of stabilizing the game, fixing bugs and glitches, you jerks wasted resources towards this Christmas themed party nonsense (in a game about assassination mind you) introducing new bugs in the process before fixing the old ones.
    You owe these people. [censored] do something to remedy the situation.

  • HiYaChiiips
    1 posts

    Bonjour
    Je n'ai plus aucune réaction avec les gens de mon village tout est bloqué...
    Comment faire ?

  • oldarmy88
    2 posts

    I cannot interact with Randvi to report on progress, the tattoo artist, the cattle farmer in the Yule festival missions, the seer or the Roman artifact collector. Basically, I can’t progress at all now. I had truly hoped that the issues I’ve experienced from day one of this game would have been fixed in the last patch but sadly they haven’t. The game is only slightly less buggy on PS4 than it was at release.

  • kyanep
    4 posts

    Same issue here, please Ubisoft we need some information about this !

  • giovdb
    1 posts

    I can't talk to most people in the England settlement. The only ones I can talk to are the Yule festival ones. The problem started after I upgraded the Brewery and Settlement increased to 3. The Valka quest is also broken, along with the pick up the stolen booze quest from the brewery. I can't ring the feast bell either.

  • Pandakingzz159
    1 posts

    Can't talk to the NPC that runs the shipyard

  • smithy10GB
    Original poster 70 posts

    @sk_gael well said!

  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    Hello again everyone,

    As I've advised previously, this issue with interacting with settlement NPCs is scheduled to be fixed in an upcoming patch. I don't have the specifics of the patch yet (such as its release date or full contents) but as soon as more details become available, I'll share them here in this thread. Thank you for your continued patience and understanding in the meantime - I fully appreciate that this issue is preventing progress with developing your settlements and that you'd like to move forward with this as soon as possible.

    I would also like to ask that any issues with the Yule event are raised in a separate thread unless relating to the core settlement NPCs; this helps us to keep track of the two individual instances. Thank you. 🙂

    Answering individual replies below -

    @tperfecto12 Support cases on our website close automatically after four days of no response on the player side, but the automatic closure does not mean that our investigation(s) into an ongoing issue stops. 🙂 You don't need to worry if your case closes automatically if it concerns a known issue, as we are working on it and will provide updates when possible.

    @undlose Could you open a separate thread and provide a video of this issue please?

    @kodare97 A fix is scheduled for an upcoming patch - stay tuned.

    @smithy10GB We are grateful to you for sharing your account of this issue, and for providing the information we requested. I do apologise that the investigation has taken longer than the refund window offered by the Microsoft Store, and sadly can only reaffirm that we have no influence over their policies or processes. Only Microsoft could answer your queries relating to whether a refund could still be possible. In terms of the update, I will let you know further details as soon as I have them. As a quick request as well - please do mind your language and keep your posts suitable for the forums. 🙂

    @GTR31770 I'm afraid we cannot consult players regarding issues on Discord or similar - we require direct footage to be submitted. 😞 If on PC, you might be able to use the Xbox Game Bar options to record your screen - there's a guide on how to use it here for your future reference! We don't require any additional videos of this particular issue for the moment as a fix is incoming.

    @chriskean86 I'd just like to quickly clarify that the Yule Festival and seasonal content is free to all players, not a Season Pass item 🙂 There will be further seasonal events throughout 2021 as well. You can read more on this subject here if you'd like!

    @heartpunches I'm afraid I don't have any information regarding the timing of the fix and whether it will be deployed before the Yule Festival ends. I will do my best to find out more information and reply here on this subject, so please do keep checking back, as I'll provide an update if I do receive any additional information.

    Official Response
  • Y2john84
    48 posts

    @ubi-woofer so there is a fix? So why isn't it downloading to my ps4 right now please? This isn't a fix that should be bulked with others, this is a fix that should take priority, believe me, I have more bugs than the npc issue, but if this gets fixed it makes my game playable, please, send this fix seperate and asap

  • LethalRabbid
    8 posts

    @Ubi-Woofer

    Hello again everyone,

    As I've advised previously, this issue with interacting with settlement NPCs is scheduled to be fixed in an upcoming patch. I don't have the specifics of the patch yet (such as its release date or full contents) but as soon as more details become available, I'll share them here in this thread. Thank you for your continued patience and understanding in the meantime - I fully appreciate that this issue is preventing progress with developing your settlements and that you'd like to move forward with this as soon as possible.

    Hello, I'm glad I found this megathread, since livechat is... well, let's just say I have a different opinion on what "livechat" actually means 😁

    I know you just said "No known release date", but I'm wondering if you can give us an estimate... are you (and I mean the devs more specifically) talking about 2 days, 2 weeks, 2 months, ...?

    Happy to read that the bug has been found in what must be some ****load of code.

  • Codyhellsing
    1 posts

    Its been about a month of not being able to access my settlement. The blacksmith and the trader woman are the ones who work. I thought you guys just did an update to fix this

  • smithy10GB
    Original poster 70 posts

    @Ubi-Woofer i think at this point my language is not the issue.

    If I took £59.99 off you and sold you a game that doesn't work and virtually has no refund policy and no real assistance with a fix, let's be honest it probably wouldn't be bad language, it would probably be a court case.


    You guys have taken our money and instead of fixing the issue and giving us what we paid for, you are developing new events, that we cant even play.

    I seriously think you guys have your priorities skewed.

  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    @Y2john84 I will pass your feedback forward to the developers and production teams regarding this fix. I am not aware of any plans to hotfix this issue at this time however.

    @LethalRabbid I do not have any further information about the fix at this time as stated previously. If I do receive an estimate of its deployment or when the next patch has been finalised, I will let you know.

    @smithy10GB I fully appreciate your frustrations however it is part of my role here on the forums to moderate, so I must ask that you do adhere to our forum rules while posting. Breaches of those rules will lead to sanctions being placed on your account. 🙂 The developers are treating this issue as a priority and I will provide further information about the fix as soon as I am able.

    Official Response
  • ApGOD48
    15 posts

    @ccryosis in my case everyone is bugged even randvi from where i should begin my main quests . this is not done stupid ubisoft devs

  • gian883
    2 posts

    in my case, all the npc’s in the village are bugged, except the Yule missions’ ones


  • LethalRabbid
    8 posts

    @apgod48
    I have the same issue... sucks, but it's not the end of the (real)world.
    But why on earh would you attack the devs?
    For one thing, they are not stupid... trust me, you cannot write any part of a game's codebase if you lack intelligence.
    Further more, the devs write code and, I hope, test-cases. Then there should be extensive testing done by dedicated testers.
    Next up, there should be some sort of "acceptance" flow which validates the work that will be delivered...
    If any of these processes are cut short or skipped due to any reasons, it's probably management that requires some blaming. And even those have to deal with budget cuts.. all that because of the stakeholders need to be payed 80% (just a number, but you get my point) of the profits...

    Anyways, I understand your frustration, but you can't just pinpoint one group. That's called stigmatisation... which leads to to discrimination and so on 😉

  • ApGOD48
    15 posts

    @lethalrabbid its ok bro its just i want fix to we all can enjoy but they wont let us know the estimated time for the fix

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