SOLVED [RESOLVED] Unable to interact with settlement NPCs | POST HERE35 Likes/941 Replies/35825 ViewsUbisoft Support Staff Ubi-Woofer 1258 posts
Thank you so much for your prompt replies, and for answering my questions as best you could. I've now submitted a formal bug report to the devs with the details provided, as well as linking them to this thread and the video provided by claud1o-. Hopefully the information given so far will make it easier for them to reproduce the issue and identify the root cause.
If anyone has submitted save files via their support case, please quote the case reference number here in this thread so that I know to check those and can grab those files and add them to the report as well. Thank you to anyone who has taken the time to do so already, I realise it's time consuming to prepare those and upload them, but it is a massive help to the devs to have those available for testing and it is very much appreciated.
As soon as I hear anything back from the devs, I will of course write here again. It looks as if we've had a few cases come in through our ticketing system for the same issue, so it may already be something they've been looking into, but I can't be sure!
I'll reply to a few individual posts below, as there were some specific questions / points for me to address:
@claud1o If you're referring to the issue with "Taken for Granted", I've reported that earlier today as well after gathering information, so please refer to the megathread for that issue for the latest updates.
@MnrGod Regarding Reda becoming adult-sized, did you happen to capture a screenshot or video clip of this? I've seen it reported that this also happens in one of the world events where a child NPC is present, so I'd like to add any resources you may have to that investigation!
@smithy10GB I was unaware that I am famous! I hope if I am, it is for the right reasons, haha. I believe you may be mistaken regarding it being myself helping CohhCarnage as well, as I don't believe I've had the pleasure of interacting with him before.
@BossBigBang I'll reply again as soon as I have any news to share, promise!
@ubi-woofer awesome will do, just a heads up it's the same for me as in the clip another poster gave you, except for me I'm missing functionality on the -
And there was another but I can't remember.
Just out of curiosity Woofer, do you happen to know if this issue is fixable in a patch because I really don't want to lose 55 hours of progress.
I understand there may be some way for the dev team to reset the npc's but as for fixing the bug I hope it can simply be patched, at the moment I'm hesitant on playing because I don't feel good about spending more time gathering and doing side quests if I will have to restart.
claud1o- 50 posts
@ubi-woofer Thank you again for taking care of this, really appreciated.
I opened a support case on Nov 14 and the case number is 13256732 - I have just uploaded my savegame where you can find:
- settlement bug
- Randvi romance quest bugged (I chose "not the right time" and the Q does not show as completed & I am unable to interact with her apart from the alliance map
I hope to hear good news soon!
@smithy10gb Same here. I stopped playing but in case patching will not solve existing saves I am not sure I will go on playing (sadly)
claud1o- 50 posts
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evilapplemoose 8 posts
For me the issue seem to have started when I reached level 4 of my settlement.
I went back to an old save from when I still had level 3, and I was able to speak to the Barracks NPC.
Another problem occurred during this test though; I tried to go back to my level 4 save, but instead it loaded the level 3 save again and my level 4 save was gone.
I am 100% sure I loaded the correct saved file, and didn’t overwrite it. The person next to me saw it happen.
I closed the game, restarted and loaded another file from a few hours ago. Luckily that worked, but I did lose about 3-4 hours of gameplay.
XBalls3Nuggets 4 posts
Same issue here, RightNow it's only effecting the shipyard and barracks. Do we just post here to gripe, or does someone help us?
Ubisoft Support Staff Ubi-Spud 702 posts
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subilaci 3 posts
First of all, sorry for my english.
Thanks the tip, but the problem started after the kids. I saw the kids, i went to the tent and started to listen the story, but i didn't want to wait more and leaved Reda. After some quest i went to Ravensthorpe then i saw i have a quest. I went to Reda but nothing happened. I tried to meditate, i travelled, i made an other main quest, but nothing helped.
I saw someone had the same bug, but he loaded an earlier game save and that solved it. But i didn't have earlier game save that works
elcarancho 7 posts
I can't interact whith many of the npc shops at the settlement... This is very annoying...
Please fix this!!!
TripeeKid425 1 posts
Still having a problem interacting with NPC shipwrite, barracks, fishing hut, and my stable. I've tried closing the game but nothing worked. I was having this issue pre-update.
Whgyde 1 posts
Can't access some npc stores on xbox one, fisherman's hut, dockyard, no option to talk to barrack organizer, can't give codex pages, essentially can't access the perks of raventhorpe. Also cannot connect to ubisoft servers. Xbox one