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  • Zigernaut
    Original poster 2 posts

    Hello, i've bought the game recently on Uplay but i have massive tearing on my TV screen (LG OLED 60hz 4k)
    I don't have this problem with anyelse game, please can you consider my request and tell me if you have a programmed patch for the future for fix theses inconfortables issues?

    Thanks so much for your answers.



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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Baron
    Ubisoft Support Staff 730 posts

    @Zigernaut Thank you for the report, we're sorry to hear that's been occurring.

    Are you playing Fullscreen or in Borderless? Are you using V-Sync?

    Official Response
  • Zigernaut
    Original poster 2 posts

    @ubi-baron sorry for my approximative english, i've tried both, on fullscreen and in borderless and i am on v-sync in the menu game but there are no difference when i try to disabled the v-sync or enabled it. (this is weird)
    I ve relaunch somes times the computer and days past and the tearing is always here. In Options game i'm on 60hz native like my tv and the good resolution.


    Some facts maybe interesting : When i play with my Monitor of pc (Asus nvidia g-sync and ELMB-SYNC 165hz 2k) there are no tearing at all but this screen is made for.

    It's appear when i try to play it in my tv and i would really play this beautiful game on my tv for more confort.
    I have my pilots and componants updated so i'm little confused.
    ps : i want play it in fullscreen (i don't know if this information is pertinent) , i always play games in this configuration.

    Thank you for your support.

  • Ubi-Baron
    Ubisoft Support Staff 730 posts

    @zigernaut Thank you for getting back to us and clarifying that.

    How are you connecting your PC to the two different displays is it the same for both or different types?

    Official Response

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