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  • ass2dss
    1 posts

    the tablet in old cellar its clutching

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there @ass2dss! Welcome to the forums 🙂

    As shared in my previous update, the development team intend to resolve this issue in TU 1.2.2. I recommend keeping an eye out within the News & Announcements forum for more information about this future update. Once we have a confirmed release date, we will also share this information within this thread as well.

    Thanks! 😊

    Official Response
  • trixterdk
    1 posts

    @akeefer still same bug noone fixing it its Been 6 months 😳

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there @trixterdk! Welcome to the forums 🙂

    The development team have confirmed that they intend to resolve this issue in TU 1.2.2, which is targeted for a release in June. Once we have a confirmed release date, this information will be shared within this thread and in the News & Announcements forum.

    Thanks! 😊

    Official Response
  • strotee
    11 posts

    So are we talking early/mid/late June? Thanks

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there @strotee!

    We are unable to speculate on an exact release date for TU 1.2.2. Currently, the development team intend to release this update sometime in June 2021. As soon as we have more definite information regarding this Title Update, we will share this information within the forums. Additionally, any patch notes will found in the News & Announcements forum as soon as they are available.

    Thanks! 😊

    Official Response
  • tohra84
    2 posts

    Any updates?
    this is seriously getting way too long to get it fixed.

  • UbiKobold
    Ubisoft Support Staff 664 posts

    @tohra84 Hello and thank you for your patience. We do not have any further information to provide at this time, however as Ubi-Borealis mentioned, this should be resolved in the next patch update. I'm so sorry for any inconvenience that this may be causing in the meantime, as I do understand the time that you have waited for a resolution. However, thanks for your continued patience and understanding during these times!

    Official Response
  • strotee
    11 posts

    So I'm guessing this patch comes out on June 15th along with the mastery challenge?

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for "The Old Cellar" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues with "The Old Cellar" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • lukiejacko
    4 posts

    i still seem to be having problems, there seems to be nothing there to collect now so it looks like there have been changes made but nothing there to collect anymore

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there @lukiejacko!

    Thanks for reaching out to us with an update. I'm sorry to hear that you've still been unable to collect the tablet from the Old Cellar following the release of TU 1.2.2. To help the development team investigate this further, could you please send us a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • You are unable to collect the tablet from the Old Cellar.
    • That the tablet is not present in your in-game inventory.


    We can then forward this report to the development team for further investigation.

    Thanks! 😊

    Official Response
  • strotee
    11 posts

    Patch didn't allow me to collect the item from Old Cellar. Looks like Excalibur will have to wait, see you again in 5-6 weeks. PS5 if it matters.

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there @strotee,

    I'm sorry to hear you're unable to collect the tablet from the Old Cellar as well. To help the development team investigate this further, could you please send us a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • You are unable to collect the tablet from the Old Cellar.
    • That the tablet is not present in your in-game inventory.


    We can then forward this report to the development team for further investigation.

    Thank you 🙂

    Official Response
  • Staple0
    3 posts

    i have the same problem,the video is not mine


  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Thank you for providing us with a video, @Staple0. Do you happen to know the username of the player who has created this video? I can then include this in the report to the development team.

    Thanks 🙂

    Official Response
  • joydeep95
    6 posts

    @Ubi-Borealis The old Celler Bug is still there only new thing now is that the tablet is visible or it is vanished. Please help.

  • Staple0
    3 posts

    @ubi-borealis the username is inxcognito

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    @joydeep95 - Thank you for sharing your report with us. I'm sorry to hear that the tablet is missing for you. The investigation has now been reopened, and I've added your information to the report.

    @Staple0 - Thanks for confirming. I can now pass these details along to the team.

    Official Response
  • Avatcake
    2 posts

    @ubi-borealis I am having a similar issue since the new update, version 1.2.2. When I get down to the old cellar, the treasure is no longer there, but the mystery still shows on my map as unsolved, there is no item in my inventory, and I am still unable to fulfill the requirements for the excalibur quest.

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