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  • locked topic_solved [RESOLVED] Player's decision at the end of "The Stench of Treachery" may be ignored by Soma | POST HERE

    4 likes/142 replies/5233 views
    HelpFuul
    ubisoft:x-posts, 1

    Hello, sorry if my english is bad, i'm french.
    In the grantebridgescire's story, Soma ask Eivor to designate a traitor BUT when I tell her to kill Galinn, she kill Birna, so I can't kill the good person, help 😞

  • ImaginaryRuins
    ubisoft:x-posts, 418

    @helpfuul What? You picked Galinn but Soma killed Birna? That really should not happen. Looks like a glitch/bug.

    Do you have a manual save before that part? Try reloading it and play that part again.

  • Robma1234
    ubisoft:x-posts, 1

    @ubi-woofer any update on this? Want to make sure its still a focus and they are working on it

  • Ubi-Borealis
    Ubisoft Support Staff ubisoft:x-posts, 6075

    Hello all!

    I apologise for the delayed update. Thank you for continuing to update this thread with your experiences of the issue.

    The development team are still looking into this further. At this moment in time, we have no new information to share regarding the investigation. They are still interested in collecting the save files of players who have been affected by this. If you play on PC/PS4, please can you open up a support ticket and submit your save files for investigation. Once you have done this, please share your case number within the thread so we can ensure it's passed on to the development team.

    If you're unable to submit your save files, then we would still appreciate videos that show this issue happening in-game. We can then pass these along for investigation as well. Thank you!

    @OmgThermometer - Thank you for changing your video to public! It's now been passed on to the development team for a closer look.

    @Troban24 - You can always open a support ticket using the link above, or start a live chat. You can also contact our support team via Twitter or Facebook, and they will be able to help you to open a support ticket.

    Thanks all! 😊

    official-response
  • Jebabiah
    ubisoft:x-posts, 3

    Submitted my save file: Case Number 13989710

  • V4mpus
    ubisoft:x-posts, 1

    Any progress on that issue?

  • wolf_942010
    ubisoft:x-posts, 11

    Is there an update for this because even by releasing new content there's nothing that will convince me to play it again until I'm able to continue with the story? If there's no date then how do we go about getting a refund because I've had enough of waiting. It's not what I paid for!

  • Ubi-Borealis
    Ubisoft Support Staff ubisoft:x-posts, 6075

    Hello all!

    I'd like to provide you all with an update. At this moment in time, the development team are still investigating this issue. They have been able to collect enough save files in the meantime. Thank you to all who took the time to open support cases and submit these for investigation.

    We currently have no further information to share regarding the investigation. Please note that this includes a definite ETA for a fix to be deployed. I would recommend keeping an eye out within our News & Announcements forum for further updates regarding this issue. In the meantime, please feel free to continue sharing your own experiences within this thread.

    @jebabiah - Thanks for submitting your save file. This has been passed on to the development team for a closer look.

    @wolf_942010 - If you purchased the game via the Ubisoft Store, you are welcome to open a support ticket to submit a refund request. Please take the time to read our digital and physical returns policies prior to making this request, as we are unable to guarantee you will be eligible for a refund if you do not meet this criteria.

    Thanks all! 😊

    official-response
  • redfield702
    ubisoft:x-posts, 1

    Submitted my save file: Case Number 14136373


  • DEGGASON
    ubisoft:x-posts, 1

    On Assains Creed Valhalla on the PS4, Soma will not kill Galinn in the stench of treachery quest. 
    I have found all the clues. 
    No matter how many times I reload she always kills a person I did not accuse. 
    This is a real game breaking glitch as it’s preventing me from continuing with the game how I would choose to do so. 
    I feel it’s more important that bugs like this are reported and fixed than fixing glitches that only affect aesthetics. 

  • ChEmAMX
    ubisoft:x-posts, 5

    @ubi-borealis I got to say, I am very dissapointed. I requested a refund with case number: 14182011. I haven't been able to continue playing the game since November due to this and it haven't received the attention needed.

  • Enthemmt
    ubisoft:x-posts, 1

    im quite suprised that this bug is still not fixed to be honest. this problem is known since november 2020, thats more than 3 months. many people having problems with the quest "the stench of treachery" and it really destroys the gaming experience not beein able to complet this quest properly and therefor to finish the story. i really hope this is fixed soon.

  • Ubi-Borealis
    Ubisoft Support Staff ubisoft:x-posts, 6075

    Hello all!

    I apologise for the delayed update. Thanks for taking the time to update this thread with your experiences in "The Stench of Treachery." Your reports have been passed along to the development team. Currently, we have no new updates to share from the development team form the investigation, but please be assured that the development team are taking a closer look at Soma's decision to ignore your choice. Once we have any news to share, it will be posted within this thread and in our News & Announcements forum, so please keep an eye out.

    @redfield702 - Thanks for opening a ticket and submitting your save. This has been passed along to the development team.

    @DEGGASON - Hey there! Please be assured that the development team is taking a closer look at this issue. Once we have any updates to share from the investigation they will be shared within the forums, so please keep checking regularly.

    @ChEmAMX - Thank you for taking the time to share your feedback. I apologise for any disappointment that has been caused by this.

    Thanks all! 😊

    official-response
  • spinoza2012
    ubisoft:x-posts, 5
    post_is_deleted
  • spinoza2012
    ubisoft:x-posts, 5

    Maybe this input helps on the investigation:

    The first time I went to Soma, I chose option: 2. Lif, but I cancelled. I thought again, walked around, did some things, and then came back to choose option: 3. Galinn, and I confirmed. Now in the video Soma does not kill Galinn, but she still kills Lif. This is not corresponding to my choice.

    To test, I tried to choose option: 1. Birna. and cancelled after. Then I went for Galinn again. Now Birna was killed by Soma. 
    A second test on this confirmed the bug, I now first chose Birna, then cancelled and now went for Lif and confirmed.. Still Birna was being killed by Soma.

    The error in this quest is the following: 
    - when you use the cancel option instead of confirming the traitor, and after you choose another option it will still choose the option that was cancelled in order from low (#1) to high (#3). If 2 Lif was first chosen and then cancelled, (and 1 Birna was never chosen,) then 2 Lif will still be killed when going for option 3 Galinn.
    - when you first accuse Birna, then cancel to accuse Birna, Birna will still always be killed, whether you choose 2 Lif or 3 Galinn.

    There is no option to accuse Galinn anymore, since it has been quite some save games ago that I accused Lif. Every option possible, Lif or Birna are always being killed. Which changes the outcome of the quest and possibly quite some part of the game.

    Solution should be found in the option to cancel your initial call for the traitor. After canceling this for the traitor the game should not remember that. Now it seems to remember that you chose something before. This can be recognized by the fact that the option are 'greyed'.

    As you can see I chose 2 Lif first and cancelled - option is greyed - , to come back later for option 3. Now, choosing option 3 results in killing Lif. My assumption is that the game 'remembers' what I chose before.
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  • Ubi-Borealis
    Ubisoft Support Staff ubisoft:x-posts, 6075

    Hello there @spinoza2012!

    Thank you for taking the time to share such a detailed report regarding your experience with "The Stench of Treachery." We appreciate you taking the time to test this outcome multiple times, and to provide us with additional images. I've passed on the information you've shared to the development team to help with the ongoing investigation.

    Once we have any updates to share with you all from the development team, they will be posted within this thread, so please keep an eye out!

    Thanks! 😊

    official-response
  • Danarazzi
    ubisoft:x-posts, 2

    @ubi-borealis This is absolutely abysmal. It's been almost four months. A third of a year. You guys couldn't even put something in so we can restart this one mission? Absolutely unforgivable. Utter failure.

  • Ubi-Borealis
    Ubisoft Support Staff ubisoft:x-posts, 6075

    Hello there @Danarazzi!

    Thank you for taking the time to share your feedback with us. I apologise for any disappointment that has been caused by this issue. Currently, the development team are still investigating "Stench of Treachery" further. I am happy to confirm that they plan to fix this issue in a future update! We are unable to provide a definite ETA for this update at this moment in time. Once we have more information about the update, it will be shared within this thread and in the News & Announcements forum.

    Please keep an eye out for further updates.

    Thank you! 😊

    official-response
  • Ubi-Borealis
    Ubisoft Support Staff ubisoft:x-posts, 6075

    Hello there!

    I apologise for the double post. I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein Soma would ignore the chose traitor is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.

    If you are still encountering issues with Soma and the choice of traitor following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:
    - You have TU 1.2.1. installed. You can view this information in the opening game menu in the bottom right-hand corner.
    - The issue still occuring in-game.

    Thanks! 😊

    official-response
  • spinoza2012
    ubisoft:x-posts, 5

    Resolution confirmed, the update made that the person is being killed who is accused.

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