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  • SaSuKe_One
    9 posts

    @guest-emcqsgks happend to me too! Mans best friend,ability
    Is grayed out.
    Have you tried to push the button even if it is grayed out?
    Man best friend works to use even when it is grayed out,most of the time for me..

  • velvetworm7
    2 posts

    Man's Best Friend Bug. After completing the 'A little Problem' quest I didn't achieve the mans best friend ability, I completed quest, named the wolf and had the wolf in my longhouse, but no ability, I read on forums that if the wolf bugs out and runs off before the end, which it did, it wont activate and they suggested redoing it, I however had already done too much to go back to redo the quest on an older save. I went to Londen and got the other half so I can call the wolf, but I am now forever unable to get level 2 of the ability until it is resolved at your end, I suggest making it so whoever has completed the quest gets that half of the ability(seems obvious), rather than tying it to a sprite making it back with the children, especially since it is bugged to run off right before you enter the village. If I hadn't checked forums, I wouldn't have even known the quest was supposed to give me this ability. It's disappointing and made me a little frustrated with the game, killing the immersion and experience for me currently, so please, if it is possible, fix it for everyone who's completed the quest retroactively in the next update. I guess I will know you've fixed it when I magically have level 2 mans best friend, lol. I'm sure I am not the only one who has had this issue, so hopefully you resolve it, as I was really loving the game until this happened. cheers. 

  • prodriguez4890
    5 posts

    @velvetworm7 it's supposed to be fixed in the next update hopefully tomorrow

  • prodriguez4890
    5 posts

    @velvetworm7 nope still hasn't been fixed been chatting with support for like 2 hours 😕

  • Ubi-Wan
    Ubisoft Support Staff 631 posts

    Hey all! Thanks for the reports here. We'd seen a few instances where players who were encountering this issue had seen it resolved following the latest patch on the 27th, but it appears things may be persisting. Thank you for providing information as this is being looked into once more. For investigational purposes, it'd be a great help to have those still affected by this create a new support case, then attach a copy of your save game files to it for review.

    Thanks for your patience as this gets looked into. We'll be sure to update this thread with any pertinent information as it becomes available.

    Official Response
  • guest-09bXSF7t
    1 posts

    @ubi-wan
    I am unable to even submit the case. (Possibly *user error). 😉
    What category, Issue Type, and Issue should it be under?

    I am currently unable to select an "Issue" based on any combination of Category and Issue Types.

    I am still experiencing the issue.
    The wolf is in the Longhouse, but unable to do anything, and is greyed out on my menu. Stuck at level 1.
    I believe i may have used a fast travel after the mission, but before returning to Raventhorpe. But can't remember for sure.

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello there @guest-09bXSF7t! Welcome to the forums 🙂

    I'm sorry to hear that you've had trouble creating a support ticket. If you're having trouble opening a support ticket via the website, you could also try starting a live chat or messaging our player support teams on Twitter and Facebook.

    I understand that "Man's Best Friend" is showing as greyed out for you when you try to use it in-game. Just to confirm, have you collected both Books of Knowledge for this ability, but only one level has been registered?

    Would you be able to send us a video that shows the following:

    • You have "Man's Best Friend" equipped in your abilities menu, as well as its current level
    • That you are unable to summon the wolf during combat.


    Additionally, can you please ensure that you have an up-to-date save file uploaded to the cloud. We can then notify the development team so they can take a closer look at this.

    Thanks! 😊

    Official Response
  • acidical1989
    1 posts

    @ubi-woofer i have a problem where i cannot use said ability i have level 2 unlocked and still is unusable, i is just greyed out. Any ideas? I'm way over 35 hours into the game and dont want to reset. Please help

  • Femmme_Fatality
    2 posts

    I have had this issue had hoped the updates would fix it and I do not see this marked as reopened!

    NONE of the summon "pets" work for me and I have level 2 in summoning my bird, wolf, and level 1 in wolfhound.

    It stays greyed out. I have tried taking it off, patching, even reinstalling the game (which takes me 3 days...)

    I JUST got the wolfhound book level one, I was so excited...hoping maybe HE would work. NOPE.


    My first post here AND my first AC game. Really sad as this was a feature that I was counting on. There is zero hope of going back.

  • Femmme_Fatality
    2 posts

    @ubi-borealis

    This was 2 months ago 😞

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello there @acidical1989 & @Femmme_Fatality! Welcome to the forums 🙂

    I've moved your posts into this ongoing Megathread, as this seems more appropriate for the issue you're encountering. I'm sorry to hear that you're having trouble summoning your pets.

    To help us to take a closer look at this issue, would you be able to send us a video which shows the following:

    • The abilities you have equipped in the Abilities menu. Please show us the level of the abilities as well.
    • The abilities showing as "greyed out" whilst in-game, preventing you from using them.


    We can then forward these reports to the development team for further investigation.

    Thanks! 😊

    Official Response
  • ModAk29
    1 posts

    Look I'm love games I do everything couse I like no map markers or yellow lights couse there's a chest but when I look how to properly get the wolf for man's best friend online watching videos an then get the second book now lvl 2 110 hours in still can't use the ability what so ever I'd figured it was a combat thing so combat I went fighter raiders bandits even random people to see if it when from Grey to yellow but never did can you pllz fix this glitch couse I love having the wolf roll around with me for ac vahalla

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello there @ModAk29! Welcome to the forums 🙂

    I'm sorry to hear that you're unable to use "Man's Best Friend" due to the button showing as grey instead of yellow. Thanks for taking the time to share your report with us! To help us to take a closer look at this issue, would you be able to send us a video which shows the following:

    • The abilities you have equipped in the Abilities menu. Please show us the level of the abilities as well.
    • The abilities showing as "greyed out" whilst in-game, preventing you from using them.


    I'd recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread. We can then take a closer look at this as we investigate the issue further.

    Thanks! 😊

    Official Response
  • CapnKel
    11 posts

    The "Man's Best Friened" ability is supposed to be grey whilst assigned to a button. This is normal behaviour and I'm surprised nobody from Ubi has pointed this out yet. It will only become active (i.e. yellow) when you hold down the left trigger (LT on the Xbox) AND are targeting a specific enemy. The wolf being in your bedroom at the longhouse is also normal. It is not meant to follow you as you roam around the world, as cool as that would be (I wish). Hopefully this will help everyone out having difficulty with this and a few other targeted skills. The devs should probably update the popup in game for such skills to let players know how it's supposed to work instead of having everyone guess at it, even if it is some what obvious once you realize it. Hey, don't feel bad! I, too, had trouble figuring it out at first lol! 🙂

  • Ubi-Woofer
    Ubisoft Support Staff 1042 posts

    Thank you for sharing this knowledge for other players to refer to, @capnkel! In the case of the reports in this thread, I believe that players mean that the ability is still greyed out when targetting a specific enemy and attempting to use it, but it is always worth checking if this is definitely the case! 🙂

    This is why videos of the issue in action are helpful for us to investigate the issue further, as we can double-check smaller details like this and make sure that the player is eligible to use the ability at the time of attempting to use it. If anyone still having this issue could provide a video for us to analyse and forward to the development team, it would be much appreciated! 🙂

    Official Response

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