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  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    @General_itals - Thank you for your report of this issue with rescuing the thegns in "Brewing Rebellion"! Having just checked in on this issue, it remains under investigation at the moment, and the developers would appreciate any further videos of the issue that they can receive, as well as the save files of affected players (if playing on PC / PS4). If you play on either of these platforms and could submit your save files to us, it would be a great help! Thank you. 🙂

    @guest-dpoChdS6 - Very glad to hear that you were able to proceed! I hope that you've been enjoying the game since! 😄

    @mortimus27 - Could you please clarify the platform you play on, as well as which exact stage of the quest you are stuck on? Are you trying to infiltrate the longhouse, or is your issue occurring after you have cleared it out? Regarding a refund, if you purchased the game from the Ubisoft Store, you can refer to our digital or physical refund policies as appropriate. If having played 176 hours of the game however, you would not be eligible for a refund under either policy I'm afraid, as the game has been accessed and played substantially.

    @brothelman - I am sorry to hear that you are still encountering this issue after TU 1.1.2. Please rest assured that the developers are still looking into these issues with Brewing Rebellion, and they are not going ignored. Would you be able to provide us with a fresh copy of your save files running the game on the latest TU, for the developers to investigate further? It would be much appreciated. Thank you if you do take the time to do so! 🙂

    @gusdk3051 - Can you clarify the platform you are playing on? You can choose to back up your save files to the Cloud on PC, PS4, PS5, Xbox One or Xbox Series X, and manually back up your save files to a USB or another location on PC and PS4.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts
    Best Answer

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a several fixes for "Brewing Rebellion" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET. The list of fixes includes the following:

    • The door to the longhouse in Buckingham cannot be forced open
    • Quest NPCs, such as Basim and Sigurd, cannot be interacted with
    • The Thegns are not registered as rescued after they are freed
    • Objective marker appears off-map during the "escort the thegns to safety" objective
    • "Secure the Longhouse" is not marked as completed

     
    If you are still encountering issues with "Brewing Rebellion" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • The issue you're experiencing in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • mortimus27
    9 posts

    I am stuck after you go to the pub and the barkeep says they went out the window to a fish house. When I got there Sigurd and company were just standing there. After a guard agro on me they came out, and now won’t come back inside. I tried erasing the game and reinstalling, but they are still in the same place. I understand there was supposed to be a cutscene when you entered the house, but that never happened.

  • brothelman
    6 posts

    @bigmullemeck I'm dealing with this since November and have been in contact with support regularly and they have a copy of my save file. I figured out you can make them move sort of by whistling, and when enemies spot you and you're near them they'll attack the enemies.
    I painstakingly lured them all the way to the longhouse this way, somehow the barred door got open (not the one that's supposed to be forced open to trigger a cutscene as that prompt doesn't even show for me), and at this point Sigurd and Basim are inside the longhouse and there is just nothing happening.

    I really hope they fix it because at some point I'm gonna need to go it to finish the story but in the meantime I'm doing other stuff. I'm like 160 hours into the game by now and it's been bugged like this for literally months every time they update it I check and it's not fixed. I've tried everything I can think of, and I absolutely can't go back to an old save cause I don't really have one far back enough to where it might not have been an issue. And even if I had an old save it would have been probably 100+ hours ago and I refuse to redo all that I've done to try and figure it out lol.

    Ubisoft should add some option to restart regions or at the very least their story related missions. Or just.. fix the issues.

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts

    Hello there!

    I would like to reach out to you all with an update regarding the investigation status on several issues that have been reported as part of "Brewing Rebellion." At this moment, the development team are taking a closer look at the following reports:

    • The door to the longhouse in Buckingham cannot be forced open
      • Status: Resolved in TU 1.1.1.
      • Comments: If you are still unable to force open the door to the Buckingham longhouse, please can you send us a video that shows this in-game within this thread? We can then pass this along to the development team for a closer look.
    • The Thegns are not registered as rescued
      • Status: Under investigation
      • Comments: We are collecting affected save files for the developers to use as part of the investigation. If you play on PC/PS4, please can you open a support ticket and submit your save for investigation.
    • Quest NPCs, such as Basim and Sigurd, cannot be interacted with
      • Status: Under investigation
      • Comments: We are collecting affected save files for the developers to use as part of the investigation. If you play on PC/PS4, please can you open a support ticket and submit your save for investigation.
    • "Secure the Longhouse" is not marked as completed
      • Status: Under investigation
      • Comments: We are collecting affected save files for the developers to use as part of the investigation. If you play on PC/PS4, please can you open a support ticket and submit your save for investigation.


    If you have been affected by another issue that has not been listed above, please don't hesitate to let us know within this thread so we cantake a closer look at these. Please can you also include a video that shows the issue you're encountering in-game, as we can pass these along to the development team as part of the investigation.

    @mortimus27 - Thanks for taking the time to share your own experience. I have shared your report with the development team. If you're able to, please would you be able to submit your save file for further investigation as well?

    @brothelman - I've merged your post into this megathread, so I apologise if any ongoing conversation has been disrupted. I'm sorry to hear that you're unable to interact with Sigurd and Basim in "Brewing Rebellion." Thank you for already sending us your save for further investigation. Once we have an new updates to share, they will be posted within the forums. Thanks for sharing your feedback about a "reset quest" feature. We have passed this along to the development team as well.

    Thanks all! 😊

    Official Response
  • Gurpreet431
    3 posts

    The quest tells me to go to Oxenfordscire to find Sigurd. Firstly, I cannot track the quest, it doesn't show on the Map or in the top left corner while playing. I am able to track all other quests. I cannot use save points as I have been completing other storylines for a while now. Any help is appreciated.

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts

    Hello there @Gurpreet431! Welcome to the forums 🙂

    Thank you for taking the time to share your experience with us. I'm sorry to hear that your quest marker for "Brewing Rebellion" has disappeared. Would you be able to send us a video that shows the following:

    • Your current quest log
    • Your completed quest log
    • That you are unable to track "Brewing Rebellion," and that no marker shows on the map for you.


    We can then pass this along to the development team for further investigation.

    Thanks! 😊

    Official Response
  • Gurpreet431
    3 posts

    @ubi-borealis I am unable to attach a video for some reason. Anywhere I can send the file directly?

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts

    Hello there @Gurpreet431!

    Would you be able to upload your video to a sharing platform (such as YouTube or Google Drive) and send us a link? We can then take a closer look at this.

    Thanks! 🙂

    Official Response
  • mortimus27
    9 posts

    Here is a link to a video of the bug.


  • mortimus27
    9 posts
    This post is deleted!
  • mortimus27
    9 posts
    This post is deleted!
  • amplevoyage6478
    1 posts

    I'm not seeing this glitch being talked about anywhere else but I had actually been to the place where you save the thegns before I began this mission. I broke open the cage the one thegn is in during a fight. Now I'm here to rescue the thegns, the cage is here and still open but the thegn is missing. Without him the mission won't update to escort the thegns to safety, so now I'm stuck standing here short one thegn

  • Bklyn_Pepper
    3 posts

    I am on main quest Brewing Rebellion and at the part where I have to lead the Thegns to safety. Once I rescuse them, there is nothing to trigger where to take them. My quest icon is located and stuck at the top of the map

  • Mirko_matrix_23
    2 posts

    salve,non riesco ad andare avanti nella missione “aria di rivolta” un bug non consente l’aggiornamento della missione #ariadirivolta #valhalla

  • Ubi-Mark.
    Ubisoft Support Staff 799 posts

    Hi @Mirko_matrix_23,
     
    Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?
     
    Alternatively, if you'd like to receive support in your native language, you're welcome to contact us on our website regarding the issue. Thank you!

    Official Response
  • Ubi-Mark.
    Ubisoft Support Staff 799 posts

    Hello @Gurpreet431,

    Thank you for your video and apologies for the delayed reply! I passed your video on to the ongoing investigation. Once we have an update, we are going to let everyone know in this thread.

    @mortimus27, I can see that you tried to provide us with a link, but for some reason, it's not available. Can I kindly ask you to upload one more time? Much appreciated! 🙂

    Official Response
  • Reebokily
    1 posts

    @amplevoyage6478 Same issue

  • Lak_1658
    2 posts

    I have a problem where the quest wont proceed after I've rescued the thegns. They follow me to the place near the river but then nothing happens. The quest mark moved to the north outside of the world map.

  • ElliottSpl1ff
    2 posts

    @bklyn_pepper Exact same problem for me.

    I am having a lot of trouble with the Brewing Rebellion quest. I’m stuck on the “Escort the thegns to safety” part of the quest. When I get to the marker near the edge of the river after freeing all the thegns, the map marker relocates to extremely far north when viewed in the map menu, impossible to get to.

    I’ve completed other quests, fast travelled, reloaded old saves, and nothing fixes this bug. I’ve progressed as far as I can in the main quest and now I’m stuck here.

    I hope this is fixed soon, I’ll be putting the game down until I know I can progress without losing hours of game play, or worse, starting over.

    I’m playing on Playstation 5.

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