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  • BobNewton2
    25 posts

    @bayofangels 1.1.0 update did nothing for Reda. Unable to collect Wincestre codex page and completed Cent arc. This sucks!!

  • DarthZed13
    4 posts

    @ubi-woofer
    Still can't interact with Reda's store. Remind ne why I spent $100 on this game?

  • LoftedGolem255
    4 posts

    @fuzies777 Glad that worked for you because it didn't work for me. It was the first thing I tried. Along with not being able to get daily contracts, I also lost all of my opals. I had well over 150+. There's a big zero in that column now.

  • LoftedGolem255
    4 posts

    @darthzed13 Tell me about it. I understand that they can't just drop everything and do a fix. But with so many people complaining about the same bug, they could at least acknowledge the problem and advice that they are working on it.

  • LoftedGolem255
    4 posts

    @ubi-woofer Here's the problem: I'm at pwr level 229; I've established 6 alliances; and I've already completed the Viking for Hire assignment (and obviously numerous other). Everything was working fine UNTIL the last update. Now, I can no longer interact with Reda or his subordinates in other locations. I now get the dreaded Online Service Error. Could not connect to Xbox Live. (0x001001101) And. . . on top of that, I've lost all my opals, all 150+ of them. There's a big zero in that column now.

    And yes, I have already rebooted my console and wi-fi system. You guys gonna fix your fix?

  • BobNewton2
    25 posts

    @dastardly44 I can't interact with the codex page in Wincestre, can't pick it so this work around won't work. Cent arc completed, no dice also. Additionally have the same problem with Cartology, can't look at the maps available just like Reda. Can get contracts but can't buy anything.

  • MomofMahem
    3 posts

    I can interact with Reda, but when I ask about missions or what he has in the store, it gives me an error that says "A problem occurred while trying to communicate with a Ubisoft online service". I can connect directly to Ubisoft from my console, but when dealing with the quest A Viking for Hire, I get the error every time.

    How can I fix it so I can complete the quest?

  • MomofMahem
    3 posts
    This post is deleted!
  • RastafComa
    5 posts
    This post is deleted!
  • Willy_boy73
    2 posts

    Same problem, but Reda is dead for me!
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  • Arylius05
    5 posts

    @ubi-woofer I still cant interact with Reda even upgrading to the 1.1.0 update

  • Ubi-Woofer
    Ubisoft Support Staff 1091 posts

    Hello all,

    I've seen a few reports that Reda still cannot be interacted with following the 1.1.0 patch, so I'd like to gather a little more information from each of you who have replied to try and understand whether the issue is likely the exact same, or slightly different / potentially linked to the wider settlement NPCs issue -

    @Jarod88988 Please accept my apologies for the delayed reply back to you! Is it Reda's shop that you are unable to access currently? Are you able to share a screenshot or short video clip showing that you're unable to access it if so, despite previously being able to interact with him to complete Viking for Hire?

    @BobNewton2 Thanks for the reply - are you able to access the shop itself? Do you have enough opals in your inventory to afford the items you are trying to buy? If you could share a short video clip showing that you're unable to make a purchase that would be much appreciated. This would however be best in a separate thread if you can at least speak to Reda and access the shop, as this thread is for issues with interacting with Reda. Thank you!

    @DarthZed13 Can you provide a video demonstrating the issue you are experiencing please? It would also be helpful if you could clarify the platform you play on, and whether you already completed Viking for Hire or if you're trying to hand it in currently. Thanks!

    @LoftedGolem255 I am sorry to hear of your issues with Reda's shop, including the loss of opals, as well as your inability to collect daily contracts. Are these issues with the online service error message still ongoing? If so, can you provide a video showing the current interactions you can achieve with Reda, and the point at which the error message appears? Thanks!

    @MomofMahem As above, would you be able to provide a video showing the error message you're receiving as well as the extent to which you can interact with Reda? Thank you!

    @Willy_boy73 Oh no! Poor Reda 😞 I'm sorry to see that this issue has occurred for you. Have you attempted to reload a previous save, or fast travel to another locations such as Norway or Vinland and then return? Does Reda remain dead/lifeless in all situations?

    @Arylius05 Thanks for confirming this. As I've requested of everyone above, are you able to provide a video showing the issue at hand? Have you already completed and handed in Viking for Hire, or are you yet to hand this in? Thanks!

    Official Response
  • Arylius05
    5 posts

    @Ubi-Woofer I only picked up the game last weekend, I completed the first quest to open Reda "The Thousand Eyes" and since then have not been able to interact with him at all. I have not finished viking for hire as i cant pick anything up. As I've been looking through the thread I have seen that I can go to another town to pick up contracts so I'm doing that now in an attemp to see what happens after. This may be related to the other NPC problem as I cant interact with any NPC's. Ill reply to this in 4 days after doing the 10 contracts If anything did change. Thankyou.

    Platform:PC
    Settlement lvl: 3

  • Ubi-Woofer
    Ubisoft Support Staff 1091 posts

    @arylius05 Thanks for your reply! I'll be glad to hear if you are successful in speaking to him after completing the requirements of "Viking for Hire". Please capture a video when you next approach him if possible (even if on a mobile phone) and send us the link so that we can take a look. Many thanks! 🙂

    Official Response
  • Arylius05
    5 posts

    @ubi-woofer So not sure if this is related, I coulnt finish the "A wise Friend" quest but after much forum searching and an long journey I managed to get it finished and now i can talk to all my npc's including Reda (havnt finished the "Viking for hire" quest yet). perhaps this is linked with the issues people are having with that quest. not sure but hope that little bit of weird info helps. im just happy i can get talk to my npc's and actually upgrade my armor and weps ahah. let me know if you wish for any more information thankyou!

  • Willy_boy73
    2 posts

    @ubi-woofer
    I've tried to travel in Norway or Vinland, but Reda still dead, i just see his position is a little bit different every time.
    I see in my savegame, Reda is alive during missions in Essexe, but he's dead when i start to conquer the Suthsexe.

  • MomofMahem
    3 posts
    @ubi-woofer It keeps saying the dimensions of the screenshot are too big. How do I send it?
  • guest-AzsQ8h6S
    2 posts

    Can't talk to Reda in Viking for hire. I cant reloading older saves, because I did not realize it was à bug so I went on to do other things for many many hours. I realised it was a bug when I ment my second bug in not being able to kill the Needle. I love this game and now I can not finish it.

  • Ducati9961975
    2 posts


    Since yesterday Reda is basically dead on my screen as posted above. Can't interact with him to access the store. Tried going different parts of the map the coming back, reloading etc still laying dead. Although his position changes! Found him on the roof of general store lol, just laying there dead!

  • Ubi-Borealis
    Ubisoft Support Staff 3644 posts

    Hello all!

    I apologise for the delayed response.

    @Arylius05 - I'm glad to hear that your issue has been resolved, and that you're able to interact with the settlement NPCs again! Thanks for sharing your experience.

    @MomofMahem - You should be able to insert a picture to your post using the "picture" icon in the post toolbar. You may need to make the dimensions smaller if the image is too big. You could also post the image to a sharing platform and share a link.

    @Willy_boy73 & @Ducati9961975 - I'm sorry to hear this. Would you be able to post about this in the new thread I've created for this issue (NPCs spawning in dead). Thanks!

    Thanks all! 😊

    Official Response

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