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  • Ubi-Orion
    Ubisoft Support Staff 681 posts

    @sours1000

    @Scotthughes123

    Thanks for sharing your workarounds as well folks. We really appreciate it.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 4150 posts

    Hello all!

    I've merged together several threads about "The Horn of Ragnar" together into a single megathread. This will help us to keep all information and updates from the investigation in one place. I apologise if any ongoing discussions have been disrupted by this merge.

    I have looked through this thread, and it appears that issues players are encountering with this mystery are:

    • The NPC for this mystery has spawned into the world dead, so the mystery cannot start.
    • Unable to interact with either NPCs (Bron or the homeowner) during the mystery.


    The development team have been taking a closer look at this mystery, and we'd like to collect some additional information to help with this:

    • What steps were taken during the mystery? Did you take a certain NPC's side, or start the fight in an odd location?
    • What troubleshooting steps have you tried (such as reloading earlier saves, fast travelling, returning to the area later)?
    • Would you be able to send us an image/video that demonstrates the issue you're encountering (such as dead NPC or being unable to interact with them)?


    We can then pass this information along to the development team for a closer look.

    In the meantime, a number of you have shared workarounds that have helped you to complete this mystery. I'd like to take a moment to share these again for anyone who is encountering trouble with "The Horn of Ragnar." Please give them a try!

    • "If you still can see the dead body of the home owner or bron, carry them over to the nearest water and put them underwater. for me the home owner pretty much died again and then I was able to speak to bron." - Corndog1242
    • "I traveled 500M away to Belas Knap. Carried an oil jug back, placed it next to Bron, shot it, pulled out a torch and waited for us both to catch fire. He died immediately and the home owner came strolling up the road with a speech bubble above his head." - ATXKriminal1985 
    • "A better fix is to set the house on fire wait for a guard to investigate then kill him pick his body up place at the feet of the person you chose to die and throw a torch at the dead body this will kill them." - Scotthughes123
    • "I carried him to the river nearby and he drowned with blood coming off of him. I was then able to speak to the burglar and completed the quest." - Mbrown9287
    • "Very easy decision: set yourself on fire in the house with fireplace and than stand beside your target. He will set on fire too and die. You can bump your target to the house." - sours1000


    Thanks all! 😊

    Official Response
  • deathstar79
    1 posts
    This post is deleted!
  • KinghenryJr
    1 posts

    Everything was normal up until I gave back the house owner's item and confronted the theft, when I was supposed to confront him it didn't do anything.

  • Ubi-Borealis
    Ubisoft Support Staff 4150 posts

    Hello there @KinghenryJr! Welcome to the forums 🙂

    I'm sorry to hear that you've encountered trouble in "The Horn of Ragnar." Thanks for sharing your experience with us. Would you be able to provide us with this additional information:

    • What steps were taken during the mystery? Did you take a certain NPC's side, or start the fight in an odd location?
    • What troubleshooting steps have you tried (such as reloading earlier saves, fast travelling, returning to the area later)?
    • Would you be able to send us an image/video that demonstrates you're unable to interact with the thief, but are unable to?


    We can then pass this information along to the development team for a closer look.

    Thanks! 😊

    Official Response
  • b_maze
    4 posts

    @ubi-borealis Both the homeowner and thief are dead after I burned and drowned the thief so none of the workarounds work for this situation.

  • Ubi-Borealis
    Ubisoft Support Staff 4150 posts

    Hello there @b_maze! Welcome to the forums 🙂

    Thanks for taking the time to share your report with us. I'm sorry to hear that you're having trouble completing "The Horn of Ragnar," and that you are unable to give the workarounds a try.

    I'm happy to announce that the development team intend to resolve this issue in a future update! We don't yet have a confirmed ETA for when this update is due to be release. As soon as we have more definite information to share, we will let you know within this thread and in the News & Announcements forum.

    Thank you 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 4150 posts

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for "Horn of Ragnar" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues with "Horn of Ragnar" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • AggrarN
    1 posts

    Got this bug today, the one where you can’t attack any of the NPC’s after the burglary is completed.

    Tried having either of them killed by fire but they were both invulnerable.

    Reloaded recent saves but it did not work.

    However closing the game, restarting my playstation, loading a save where I had not gone up to Bron yet worked for me.
    I should also add that I let all of the dialogue play out (not skipping anything they say) and that I chose to attack Bron.

    This was in patch 1.3.1 so I guess you can still
    get this bug.

    Hope this might help someone if they get the same problem as me.

  • Ubi-Borealis
    Ubisoft Support Staff 4150 posts

    Hello there @AggrarN! Welcome to the forums 🙂

    I'm sorry to hear that you've encountered trouble during "The Horn of Ragnar." Thank you for taking the time to share your report with us.

    To help us to take a closer look at this issue, would you be able to send us a video which shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • You are unable to defeat either NPC following the burglary.


    I'd recommend uploading your video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread. We can then pass this along to the development team for further investigation.

    Thanks! 😊

    Official Response
  • CoreyD1717
    3 posts

    I can't kill the npc my whole quest is screwed tried to reload a save tried fast traveling and now I can't get full completion unless I start a new game not cool also can't upload a video it says I don't have enough permissions

  • UbiMint
    Ubisoft Support Staff 106 posts

    Hey, @coreyd1717!

    I'm sorry to hear you're unable to progress in your quest, thanks for posting here. Are you able to upload your clip to YouTube and share the link back here with me? I'd be glad to review that!

    Official Response

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