-
SOLVED [RESOLVED] Assassin's Creed Valhalla missing from Ubisoft Connect library after purchase | POST HERE
0 Likes/1195 Replies/13766 Views
got into live chat.. position 41.. LOL
-
-
@ubi-litten Not appearing in Library for me either... Money has gone through, order appears in the Ubisoft Connect app as all good (even saying that it is appearing in my library) but strangely no confirmation email.
-
Having the same issue. Figured i could try and pre-download the game in the next 7 hours before release.
Tried to log a ticket but i'm not able to. I assume the system is flooding since everyone is having the same problem.
I guess we'll have to be patient. The hype is real that's for sure
-
@zindawg01 Funny thing is it's not the strange at all. Seems that it's more common for the game not to appear in your library than for it to be there
-
-
-
-
@sunbroslam Mmm, I am thinking of refunding and purchasing again, but I think I'll wait until tomorrow to see if it is fixed first
-
Ubisoft support website most likely crashed. Haven't been able to access it for over 30 minutes
-
-
-
-
Same issue - bought the game +0,5h ago - everything went fine, but no game in my library. Tried to send a ticket, but the page seems to "stuck" on sending the message to the support...wow...just wow...Also, i didn't recive Club Units for purchasing the game - not from this purchase, and not for purchasing Watch_Dogs: Legion, what is this bugged service ?
-
Same. Talked to support. Said the order is being processed and to just wait. I hate waiting..
-
-
-
Ubisoft just posted an official response. Could be up to 24 hours before it appears in your library. I'll never buy a thing from these guys again
-
@sunbroslam Well GG I guess. It's been three hours since i purchased and no game in library yet, guess I was not one of the lucky ones, at least for now.
-
@sunbroslam Yeah and get spoiled by people who can play when the game gets released. and iám sitting here and have to wait till they fix it
last edited by