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  • Don't receive the artifact corresponding to the Oxenefordscire treasure map artifact in my inventory.

    0 Likes/5 Replies/176 Views
    MrSniping
    Original poster 2 posts

    Hello,
    I play on PC and I'm having a problem collecting the artifact that matches the one on the Oxenefordscire treasure map.
    Indeed, I go down into the well, I see the highlighted artifact and I can "search" to recover it (normally).
    However when I perform this last action, I have the animation when we collect an object but I don't have the display showing me that it has been added to my inventory (only that of the received xp).
    Even when I go to my inventory, I don't have the artifact in question and I still have the treasure map associated with it.
    I've tried several times to quit the game completely and relaunch it, but without success I still cannot retrieve this artifact.
    To show the situation well, I have attached the link to a little youtube video I made showing the problem :


    Would it be possible that someone could help me please?
    Thank you in advance !

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  • Ubi-Spud
    Ubisoft Support Staff 702 posts

    Hey there! Thank you for your report, the video is very helpful. Does reloading your save/fast travelling to and from this area and collecting again help at all? Or is this action repeatable every time?

    Official Response
  • MrSniping
    Original poster 2 posts

    @ubi-spud
    Hello again !
    First of all thank you very much for responding to me so quickly.
    Regarding the problem, even if I load my save and take a quick trip to the place closest to the artifact's location, the action repeats all the time.
    I really don't know how to fix this problem, and hope this clarification helps you to find a solution.
    Thanks again !

  • Ubi-Spud
    Ubisoft Support Staff 702 posts

    @mrsniping Thank you for the response! I've got your information along with your video to the developers. They're investigating multiple treasure hoards not being obtainable so this will surely help. No update at the moment, it would be best to continue with your game and come back at a later time.

    Official Response
  • TheProeliator
    2 posts
    This post is deleted!

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