Moved [Bug] "Error : error" when trying to insert a screenshot in a forum message0 Likes/2 Replies/46 ViewsOriginal poster Poorkenny 43 posts
While creating a different topic for a different bug found on the forum, I wanted to include a partial screenshot.
So I used Snip & Sketch to capture part of my screen, pasted it in my forum message. (pasted as in Ctrl + v)
The UI seemed to accept that without any issue, as I could see the image displayed correctly in the message.
When hitting "Submit", I got greeted by the error message in the title : "Error : error"
In the end, removing the image fixed the error, and I was able to publish my message.
Ubisoft Support Staff Ubi-Woofer 1195 posts
Hey there @poorkenny - please accept my apologies for the delayed reply. Thank you for having taken the time to post here in the forum feedback section about the issue you had encountered with sharing an image as part of your post.
Have you continued to experience issues when trying to add images into your post by pasting them in? Can you confirm for me the approximate dimensions of the image you were originally trying to use, as well as the file type? I'd be happy to investigate further as to whether either of these factors could have been the cause of the issue.
It may be worth uploading the image directly after saving it in the future, to try and avoid any potential issues with the embedding!