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  • RiverDan
    13 posts

    I also have this bug. I have no saves even close to this point. I left map and continued with another map. Came back. Still stuck. I am going to continue on and hope this gets fixed soonish.
    I won't be able to complete game without a fix.
    Great game though.

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts
    Best Answer

    Hello there!
     
    I apologise for the double post. I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein Halewyn's door cannot be interacted with is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
     
    If you are still encountering issues with "Clues and Riddles" following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • Which issue you're encountering in "Clues and Riddles."
    • You have TU 1.2.1. installed. You can view this information in the opening game menu in the bottom right-hand corner.
    • The issue still occuring in-game.

     
    Thanks all! 😊

    Official Response
  • OrneryPugilst
    1 posts

    Same issue. I have no interaction with the icon. Mask on or off I cannot knock on the door.

  • xIsolationx
    6 posts
    This post is deleted!
  • xIsolationx
    6 posts

    @unaco84 @ubi-raziel

    I am stuck right after you wake up from being drunk. I can’t examine the final clue. I can’t reload a new save cuz it’s been 2 days and I started other missions and don’t have the load games. This is a game breaking bug. I have 80 hours in this game. I also can’t take the horse mask off. This is on Xbox One.


  • xIsolationx
    6 posts
    This post is deleted!
  • xIsolationx
    6 posts
    This post is deleted!
  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    Hello everyone,

    Thank you for your updates regarding this quest. 🙂 I've forwarded the newer video links and Reddit post links to the developers for them to refer to. So far, they have been unable to reproduce these issues with "Clues and Riddles", so if any of you are playing on PC or PS4, I'd like to ask you to submit your save files for further investigation. Hopefully through analysing these, they will be able to identify the cause. PC players, it would also be helpful if you could submit your MSINFO and DXDIAG files, so that they can be analysed in connection with your save files.

    You can create a support case to submit these files to us either from our website directly, or starting a Live Chat with an agent. If you're unable to create a case, let me know and I'll see if I can manually open one for you. Once the case is open and contains the files, please let me know the reference number here in the thread so I can go and collect the files and submit them to the developers!

    To you, and to everyone else affected on other platforms, thank you for your patience and understanding. I'll share an update as soon as I can.

    @xIsolationx I merged your most recent posts together to prevent spam in the thread. Please edit your post within the 10-minute window if you forget something or tag the wrong person rather than posting again! Thank you.

    Official Response
  • SoulmasterxX
    37 posts
    This post is deleted!
  • SoulmasterxX
    37 posts

    @ubi-woofer I'm playing on xbox one X and I can't progress, I did all the other missions, I just have this one in the game and my game is frozen. I talk to the NPC and the mission is not over. I have 60 hours of gameplay. I'm 8 days stopped



    Estou jogando no xbox one X e nao consigo progredir , eu fiz todas as outras missoes só me resta essa no jogo e meu jogo esta congelado eu falo com o npc e a missao nao conclui tenho 60 horas de jogo nao sei mais o que fazer.

    Estou a 8 dias parado

  • Dev.Babadook
    3 posts

    So I am doing Clues and Riddles quest. This one:
    https://www.ign.com/wikis/assassins-creed-valhalla/Clues_and_Riddles
    And I have collected all the clues and when I talk to the druid he tells me who bought the pouch with the sleeping dust. But the quest doesn't update. Now I can repeat talking to him telling him the same clues over and over and he tells me who the pouch was for over and over, but the quest never updates. The quest in the top left corner shows an empty description:

    Since this is a main quest, I think my savegame is [censored]?

  • WV_WILD_1
    2 posts

    Xbox One Clues and Riddles Glowecestrescire. After speaking with the druid to finish the scene it does not allow the scene to end but puts the speak to box back above the druid. In the world view there is no icons or indication of what comes next. I can't finish the game and this is the last set of quests I need to be done. I have already uninstalled and reinstalled with no change. This is the pre order digital gold version.

  • dr_reen
    1 posts

    Same issue on Xbox Series X

    Is there a way to cancel the whole quest and start it from scratch?

    I already made some progress on sidequests while "stuck" on this one

  • Moviesauce
    2 posts

    Same issue on PC. Get through the final conversation and quest status doesn't change/complete. Am able to talk to the druid again and it picks up at the last question again. Never completes the mission.

    Developers at the very least should implement a way to abandon/restart a quest. I had another similar bug on another quest that eventually sorted itself out after I went off and did other missions. This one seems immune to "going and doing other things and coming back."

  • Kerusoo
    1 posts

    Can’t complete quest after speaking to Halewyn, no quest legend on the map as well.

  • VLitvin1
    3 posts

    Druid’s Cottage quest is impossible to solve with or without the hood. The reason is the glitch that doesn't allow me to speak with this person. This button/option was available before couple times and it is not available anymore. Just gone. This issue doesn't allow me to continue the story line.
    Please, help me with that.

  • ConsumedZebra40
    3 posts

    @consumedzebra40

    what I did reloaded 30 hrs lost 30 hrs and did everything again and it worked but 30 hrs more was done again

  • xIsolationx
    6 posts

    @ubi-woofer

    Still can’t get through. This is the last region I have to do.

  • xIsolationx
    6 posts

    @consumedzebra40

    i literally can’t reload a save, I’d have to make a new game

  • RiverDan
    13 posts

    This is now my last mission stopping me from progressing in the main story. I am not restarting the game. I am going to grab some collectibles and then put A/C away until this is patched. Kind of upsetting. Still a great game. Just a little disappointing.

  • cvatikphoto
    1 posts

    edit: This is NOT the same issue as the one in the megathread.

    I'm on the "Clues and Riddles" quest at the part where the quest line says, "Help Halewyn prepare for his ritual". He asked me to burn the strawmen, so I set all 5 of them on fire. The quest refuses to progress. I've tried hard resetting, fast traveling then returning, and basically every other basic troubleshooting that I can do. I even tried re-loading a save that was 3 hours before I got to this point in the quest, and still no change. I'd also like to add that it now says most of my quick saves are corrupted! So now I only have my single quicksave where the strawmen are already burning. I've got more than 80 hours in the game already and I'd really like to progress! I'm playing on Xbox One X.

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