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  • Asryan2a
    Original poster 55 posts

    Hello, I played the game for a few days without ANY problem, but for the past week I have had random freeze and Ihave to kill the game process.

    The sound continues but the image is frozen

    It's really frustrating not being able to enjoy the game anymore ...

    What I tried :

    • Disabled overlay
    • Run the game in admin mode
    • reinstall UpIay
    • reinstal ACV
    • reinstall of GPU drivers with DDU
    • removed OC
    • format of windows


    After I formatted my pc and was able to play for several hours without a problem but it happened again at some point.

    here is my config

    9900k RTX 3090
    32 GB of DDR4 memory. trident Z 3466
    Seasonic Prime Ultra 1000


    A solution for this? Is it a problem with the game or with my pc?

    For reports
    dx diag: https://drive.google.com/file/d/1WPC...ew?usp=sharing
    msinfo: https://drive.google.com/file/d/1e6h...ew?usp=sharing

    in the reliability history, in relation to the error this is what I have :

    Description
    Un problème rencontré avec le matériel a provoqué un dysfonctionnement de Windows.

    Signature du problème
    Nom d’événement du problème : LiveKernelEvent
    Code: 141
    Paramètre 1: ffffd884ac5ef050
    Paramètre 2: fffff80656472298
    Paramètre 3: 0
    Paramètre 4: 1574
    Version du système d’exploitation: 10_0_19042
    Service Pack: 0_0
    Produit: 256_1
    Version du système: 10.0.19042.2.0.0.256.48
    Identificateur de paramètres régionaux: 103

    ---------

    Description
    Le programme ACValhalla.exe version 0.0.0.0 a cessé d'interagir avec Windows et a été fermé. Pour voir si plus d'informations sur le problème sont disponibles, vérifiez l'historique des problèmes dans le Panneau de configuration Sécurité et maintenance.
     ID de processus : 1574
     Heure de début : 01d6c326b2983329
     Heure d'arrêt : 4294967295
     Chemin d'accès à l'application : G:\Assassin's Creed Valhalla\ACValhalla.exe
     ID de rapport : 0dfce645-c5bb-48e7-b4dc-d702fcc42f06
     Nom complet du package défectueux : 
     ID de l'application relative à un package défectueux : 
     Type de blocage : Top level window is idle


    Thank you for your help

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Supraryoot
    5 posts

    @asryan2a Many people have the same issue. It looks like it's driver related and therefore it can only be fixed with a driver update. I get a lot of errors coming from AMD that a driver takes to long to perform a task, no idea what that means.

    Hopefully they (Ubi or/and AMD/Nvidia) can fix it soon, cause this game is too awesome. Would be awesome to play it without crashing/freezing asap 😇

  • Asryan2a
    Original poster 55 posts

    @supraryoot I would like to know it other people have the same issue

    Nom d’événement du problème : LiveKernelEvent
    Code: 141
    op level window is idle

  • lennestal
    10 posts

    @asryan2a Have been getting semi-consistent freezes, with the LiveKernelEvent 141, for a few weeks now.

  • BendelaBoombr
    42 posts

    even here and still continues even after today's update 11/26/2020. I've done everything and I always have random freezes. I have a rtx 3070, ryzen 7 3700x processor, 16 gb ram.

    it is bad to play without knowing how far it will run without freezing the game, it can take 15 minutes like 1 hour, but it always freezes sometimes it doesn't even last 1 minute I open the game it already freezes.

    waiting for a new NVIDIA driver.

  • Asryan2a
    Original poster 55 posts

    For info i got exactly the same error in Watch Dog Legion

  • HaeHoe
    1 posts

    I have the exact same issue

  • Shadywack
    40 posts

    @asryan2a MANY MANY people are having this issue.

    AC Valhalla crashes every 15-30 minutes. | Ubisoft Forums

    If you google for "AMD driver timeout valhalla" you'll see it's systemic and "across the board" for a significant amount of players. Ubi is not acknowledging the issue despite multiple tickets.

  • kc9hej
    1 posts

    I have this issue as well, ever since the 1.0.4 update was applied. Played 100+ hours before that with no crashed whatsoever. Now i can't play for more than 1-2 minutes and usually can't get past the foggy water load screen

  • Asryan2a
    Original poster 55 posts

    I just got exactly the same crash in Watch Dogs Legion, seems it"s Ubisoft related...

  • Shadywack
    40 posts

    I have all the time in the world today, as I was hoping to be playing Valhalla. I'll just bump this thread instead since I can't play the game.

    bump for posterity's sake, this is game breaking and needs to be at the top until Ubi acknowledges it

    Bumping this thread as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users.

    Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

    Keeping this post high as Ubi is intentionally ignoring this issue, it does not show up on the megathread and affects the most users. This needs more visibility until its acknowledged, clearly there are many users affected given HOW MANY threads there are about it!

    Across Reddit, here, AMD and nVidia's own forums, this is an issue that appears to affect ALL customers and Ubi hasn't added it to the known issues list. Game is unplayable for many people until this is resolved. 1.04 has made it worse and Ubi is not acknowledging it.

    Bumping as it sure is disappointing that the issue still isn't acknowledged. Way I see it there's three choices, ban me, acknowledge the issue, or pretend it's not the most severe issue impacting the game and I'll just keep bumping these threads.

    As of this post, this issue is still not acknowledged or declared as being investigated by Ubi Support. This is their number one issue on the PC platform based on the number of threads here and across the internet at large relating to Valhalla gameplay on PC.

    I've got all day, I could've been playing Valhalla but the frequent crashes make the game unplayable, so I'll bump these threads.

    Issue tracker: I see you can't find this one particular item, we're right on it and investigating it immediately! Meanwhile, here's a workaround.

    PC players: game crashes and is unplayable

    Issue tracker: *crickets*

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