Welcome to discussions

Quick Suggestions

  • TTV.Muzzaa
    Original poster 1 posts

    I was playing for around 4 hours today and my stats have not updated on the ubisoft connect app, neither on mobile or desktop.

    Anyone experiencing the same issue?

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Assassin1BK
    9 posts
  • CDeadlike
    1 posts

    Same here, stats stuck to before the update and a problem with one of the save IG.
    Hopefully i had some manual

    Playing on PC.

  • Krou73
    10 posts

    I just saw that I have this problem too, did you manage to fix it?

  • CrouchyLP
    13 posts

    @krou73 I also have this problem. Ubiconnect stats have not been updating for about a week now. The numbers are frozen and do not reflect my progress in the game. Very frustrating. Unsure if it is a known issue or not.

  • shawn_dougherty
    3 posts

    Mine hasnt updated since Dec 5th. Cant figure out why.

  • Krou73
    10 posts

    @shawn_dougherty Since Dec 10th for me
    Did you continue to play ? I don't know if my progression during this time is saved or not

  • packers10000
    2 posts

    @ttv-muzzaa
    Hours and hours of game play 😡

  • CrouchyLP
    13 posts

    Does everyone here still have the same issue? It is still broken for me.

  • CrouchyLP
    13 posts

    Seems to be complete silence on this issue. Not working for me after more than one month now.

  • CrouchyLP
    13 posts

    To be completely clear, my stats in Ubisoft Connect are not updating for Assassin's Creed Valhalla.

    Ubiconnect stats for Valhalla have not been updating for over a month now. The numbers are frozen and do not reflect my progress in the game. 

    For example, things like hours played, total power level, total kills, total progress etc. remain the same number despite what I do in the game. 

    Very frustrating. 😞

  • UbiKobold
    Ubisoft Support Staff 636 posts

    Hello! Thank you all for your patience during these busier times, and I appreciate the updates regarding this issue. This is currently under investigation by the Game team. However, if you wouldn't mind, could you each provide your answers to the following questions?

    • What platform are you playing on? If playing on multiple, provide all that apply.
    • What is not tracking properly? Challenges, stats, or both?
    • Does it seem that the progress that has been tracked is incomplete (only accounting some of the actions you've taken in-game) or does it show up as 0?
    • Is this reflected in the website as well?


    Also, if you would not mind creating a Ticket and attaching your save files. Then I can forward all of this information up to the Game team to be included with the investigation. Thanks so much!

    Official Response

Suggested Topics

Community Details

75
Online
191.8k
Users
32.2k
Topics
161.6k
Posts