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  • Stephke999
    Original poster 8 posts

    Two days ago I bought the Huldufolk armor set and the Huldufolk horse from the official store. All went fine until now: I started the game and they were gone. I can't find them even in the "owned items" section of the store. I think the new patch messed up something and somewhat deleted my recent purchase. How can I get them back?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Wan
    Ubisoft Support Staff 631 posts

    @stephke999 Greetings! Sorry to hear this has happened - but thank you for reporting this for visibility! Our team is aware of this issue regarding missing store-bought items, and are working hard on a solution. They've reported a potential fix, so please try and open the game and check for these missing items! I would also like to say that a previous / different save may need to be loaded, though this shouldn't be necessary. 

    Official Response
  • WildHunt
    85 posts

    @stephke999 Did you get this issue sorted? I've started a new game and loads of my premium settlement items, ship, horse, raven and armor sets are missing but still appear as "owned" on the store.

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