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  • Tibbs716
    Original poster 4 posts

    *For PC*
    Are there any known fixes for this yet? All writing past the initial loading screens are in Russian even though I have the options set to English. The voices are still in English, which makes the game still playable, however when attempting to play all of my save games are gone; reverting me back to the first mission to recover your gear and crew at Kjutve's camp. I've submitted a ticket but haven't yet received a response..
    Over 20 hours of game time

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  • Tibbs716
    Original poster 4 posts

    I've tried a file check, and uninstalling but it is still stuck

  • Tibbs716
    Original poster 4 posts

    @tibbs716 bump

  • Tibbs716
    Original poster 4 posts

    Almost a year later and still no fix. Ubisoft support is terrible. Second game with a game breaking bug and just get the generic "oh no, that doesn't sound good" response.

  • Ubi-Froggard
    Ubisoft Support Staff 2289 posts

    Hey @tibbs716

    I'm sorry to hear your game written language is showing in Russian. We don't have any known issues of this happening for others too. Please can you go through the installation of the game again, and take screenshots, or record a video, showing that you have the language set to English during the installation and also in-game, as well as showing the Russian text. If we can show this issue to the game team, they can get this looked into further for you.

    Official Response
  • TheCrusader-
    3 posts

    @ubi-froggard I'm also having this issue

  • Ubi-Oxavo
    Ubisoft Support Staff 623 posts

    Hello @tibbs716 and thank you for reaching out to us again.

    I understand from your post that you would like to have Russian subtitles in game and you have a Russian audio available. As a quick question, can you please confirm whether it is a digital or physical copy of the game that you already own and take some screenshots as was previously requested?

    Once I know more about the edition of the game you own, and from which region, I'll be able to better advise you with regard to this query. It may be that the regional version of the game that you own is not one which includes the Russian subtitles, in which case you'll unfortunately not be able to select it in-game to use.

    Thank you in advance for any further information that you provide, and please let me know if you need any additional assistance in the meantime!


    Official Response
  • SelectYankee
    1 posts

    @ubi-froggard months later and I'm still bugged. Sent all the screen shots.

  • Ubi-Oxavo
    Ubisoft Support Staff 623 posts

    Hello @SelectYankee,
    First of all I am really sorry to hear that the issue still persists for you. As my colleagues from the customer service team are helping you with this matter, i would kindly ask to stick with the communication within one channel only to avoid the confusion.

    Thank you for understanding and please let us know if we can help with anything else.

    Official Response

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