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  • jeezofreak
    1 posts

    Having the same issue, xbox elite 2 controller while playing Valhalla. Works when i have it plugged in fine.

  • dcGColts
    12 posts

    I think I have found a fix for now just played 1 hr 30 min with no disconnects.

    Make sure ubisoft connect is closed completely and not minimized. Power on xbox controller via bluetooth, then launch ubisoft connect, then launch ac valhalla.

  • Ubi-Spud
    Ubisoft Support Staff 702 posts

    Hey guys! We're aware of these issues and are investigating. I had a similar report regarding the Elite 2 controller, and using it with a wire seemed to resolve for the time being.

    The lag is happening because when your controller disconnects, its swapping to keyboard and mouse, and swapping between them is causing some small freezes. this is a separate issue that we are also looking in to.

    Thank you for your patience while we figure this out!

    Official Response
  • gagey2011
    1 posts

    same here, for such an expensive joypad, i have had to go back to a wired 10 year old joypad i had in the cupboard, anyone got a fix yet

  • y00pdl
    2 posts

    @gagey2011 I haven't tried the workaround @dcGColts mentioned yet, but it works fine if you wire the controller up.

    It's far from ideal, but it's better than KBM.

  • Song.of.Victory
    1 posts

    I'm having the same issues with the same controller: pc with both of my xbox elite 2 controllers. Keeping the controller plugged in does work, but it basically breaks my controller if I try to do wireless. After a while the controller will permanently unpair, and I have to restart my pc and set up the controller as a new bluetooth device. This doesn't happen for any other game. Both controllers are updated to current firmware.

  • Parayia
    1 posts

    Having the same issue as reported before, same controller. After a few disconnects I have to restart the pc to get the game pad working again. Sure cable works, but that's not the way a wireless controller is meant to be used. Hoping for a fix.. Can't enjoy it at all with a dc every 5 minutes.

  • TheZonk88
    57 posts

    I play on the PC and have the problem that my Xbox Elite 2 controller is repeatedly disconnected and reconnected according to the overlay. So far, the problem only occurs with Assassin's Creed Valhalla. The period between disconnect and reconnect is not noticeable, but there is a massive lag in the game per connect message from the overlay.

    Does anyone have any tips?

    @dontonn Hey there! Not a fix I know, but does this happen at all when you are connected via cable?

    Please try verifying your game files and testing the game again.

    Your Problem is related to my Bug report. Everytime your Gamepad is disconnecting the Inputmode is switching to K&M which causes the "lag"


  • AiQLee
    2 posts

    Same issue here with Elite 2 controller. Haven't found a fix

  • Naithachal_
    1 posts

    Same here don't they test such things bevore release?
    X-Box Controller isn't some no name....

  • AiQLee
    2 posts

    I think I found a way.
    Add your controller to Steam.
    Add the game to Steam as well (Steam has an option to add non-steam game to its library).
    Then use Steam to start the game.

    My Elite 2 didn't get disconnection anymore.

  • BubbaFett7242
    1 posts

    Over the past few days I have used an Xbox one controller to play Valhalla on my computer and it has been working fine, but yesterday it completely stopped working. It works completely fine with other games and in Ubisoft Connect, and I can use it at the start screen where it says "press any button", however in both the menu and the game itself it does not work. I have already tried the following: uninstalling and reinstalling, disconnecting the controller, restarting both the computer and the game, as well as attempting to add it the my steam library as a non-steam game, however I got a 'catastrophic failure' notification upon trying to do that. I can't stand playing on keyboard and mouse and is extremely frustrating.

  • guest-n3dibAOI
    1 posts

    I have a rather infuriating bug when the game thinks the controller has disconnected intermittently during gameplay. I have been unable to play the game because of this. Any fixes available?

  • Ubi-Baron
    Ubisoft Support Staff 788 posts

    @guest-n3dibAOI Thank you for reporting this to us.

    Just to confirm, this is happening on the Xbox console or on PC with the controller?

    Are you playing with it wirelessly or plugged in? Does it make a difference if you change from one to the other?

    Official Response
  • synwinger
    1 posts

    I have the same problem too. Mine is wireless.

  • OptimistNZ
    1 posts

    @aiqlee This worked for me, thanks!

  • Ubi-Spud
    Ubisoft Support Staff 702 posts

    Hey there, I'm sorry that the controller isn't working! Are you connecting via Bluetooth or wired connection?

    Official Response
  • Scheckleberg
    3 posts

    See below for tweet @ ubisoft support.
    Bluetooth for Xbox elite series 2 controller not working in valhalla

  • FIobert
    1 posts

    Same problem, Xbox Controller Elite 2 gets disconnected every 15 minutes in-game (Valhalla) after short freeze. Will try the Steam workaround.

  • Scheckleberg
    3 posts
    This post is deleted!

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