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  • 0 Likes/2 Replies/20 Views
    khan.io
    Original poster 1 posts

    I'm sorry to be that frank but what is this nonsense? I payed 59 bucks for a product that crashes at launch, does not leave any logs to debug the problem on my own and support is completely MIA for days.

    It's also interesting that you mention Covid as the cause that you are cutting back on support while email support is really not a problem to operate via WFH.
    You also state that you are moving most from mail to online chat just to state that support chat is not available.
    Are you folks still around?

    Either give me my money back or fix my problem. I'm happy to start asking around on Twitter if others have had the same experience with your company and this game.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • UbiKoreanBBQ
    Ubisoft Support Staff 380 posts

    @khan-io Hey there, I am terribly sorry about support response delays. All teams are handling a very heavy volume of contacts, so each is doing their best to reach out as soon as possible to each case. I'd be glad to look into this more with you. Could you share your ticket number(s) please?

    Official Response

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